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AOL and H&R Block Join Forces

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AOL and H&R Block Join Forces

America Online plans to promote its software to the approximately 17 million taxpayers who visit H&R Block's retail offices each year.


AOL Time Warner (NYSE: AOL) and tax preparer H&R Block (NYSE: HRB) said Tuesday that they have signed a multi-year, cross-promotional alliance.

The deal Increase Customer Sales with Email Marketing -- Free Trial from VerticalResponse makes H&R Block the exclusive tax-service provider for America Online properties. H&R Block's services will be featured on AOL, CompuServe, Netscape, Money.com and Digital City, the companies said.

Under the deal, H&R Block will advertise its services and products over AOL Time Warner's Internet, print and television properties. It will also offer AOL's Internet service to its U.S. tax-office clients, and AOL Time Warner will offer its employees discounted tax-preparation services.

H&R Block president and chief executive officer Mark Ernst said the agreement gives his company the opportunity to expand its business strategy both online and off.

"Our products and services will be more accessible to the largest consumer audience online," said Ernst. "Plus, the broad range of AOL Time Warner traditional media allows us to reach key target audiences with relevant product offerings."

More AOL Software

AOL said it will begin showcasing H&R Block services this fall in its Tax Center area. Other AOL brands will launch their H&R Block products and services by the end of the year.

The media giant also said the agreement will promote AOL software to the approximately 17 million taxpayers who visit H&R Block's retail offices.

The companies also said they will explore other opportunities for cross-promotion. Financial terms of the new alliance were not disclosed.

H&R Click?

H&R Block has been moving to integrate its online and offline tax-service operations. In June, when the company announced results for the fiscal year ended in April, Ernst said the company would "more aggressively execute" its brick-and-click strategy this year.

H&R Block, which was scheduled to report fiscal first-quarter results after the close of trading Tuesday, also has partnerships with Yahoo! (Nasdaq: YHOO) and Microsoft (Nasdaq: MSFT) (Nasdaq: MSFT). The company competes with Intuit (Nasdaq: INTU), maker of the popular Quicken tax-preparation software, in offering online tax-preparation services.

Taxing Times

Some 35 million Americans submitted their tax returns over the Internet last year, according to the Internal Revenue Service (IRS).

However, a General Accounting Office report released in March found security problems with the IRS system used by H&R Block and others. Though no security breaches were found, the GAO said it would have been possible for unauthorized users to gain access to and modify information about taxpayer returns.


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