October 13, 2017
It can be a full-time job trying to keep up with Salesforce's newest cloud offerings. However, it is always worth the effort, because the company's pronouncements are often early bellwethers of the future direction of the software industry. This has become particularly true with respect to the company's evolving efforts to penetrate and gain a prominent position in the AI and IoT markets.
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October 12, 2017
Social media influencer advertising has become a major factor in e-commerce. Marketers of both big and small brands long have committed large chunks of their advertising budgets to endorsements by well-known personalities. Social media influencer campaigns are based on that tried-and-true formula, but the implication is that the endorsements are voluntary.
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October 11, 2017
Walmart on Tuesday outlined plans to grow its critically important e-commerce business in the U.S. by 40 percent over the next fiscal year. The company intends to leverage a series of key acquisitions and its more than 4,600 brick-and-mortar locations to mount a direct challenge to Amazon for millennial customers. Walmart is the largest retail operation in the world and the leading U.S. challenger to Amazon.
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October 11, 2017
If you need an example of digital disruption, you can't do better than the retail banking industry. A byzantine collection of rules and regulations plus the overhang of many legacy systems have conspired to prevent banks from becoming more involved with their customers. Even innovations like the ATM, which entered the scene several decades ago, only serve to distance banks from their customers.
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October 10, 2017
Nearly 60 percent of small businesses have been the victims of a cyberattack over the past year, but the vast majority didn't realize that they had been attacked, according to Nationwide's third annual survey of 1,069 businesses with fewer than 299 employees. Initially, only 13 percent of the participating companies said they had been victims of a cyberattack.
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October 9, 2017
Apple's use of facial recognition to unlock its iPhone X may open the gates for developers champing at the bit to bring the technology to the Android world. Face ID, which will replace fingerprint scanning in Apple's new iPhone X, uses Apple's TrueDepth 3D camera to verify the owner of a phone. Android developers have been working on similar systems, said Sensible Vision CEO George Brostoff.
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October 6, 2017
Hewlett Packard Enterprise has allowed experts working with Russia to review the source code of cybersecurity software that is used by the U.S. Defense Department. The Pentagon uses HPE's ArcSight software to protect sensitive computer networks. The review of its code was conducted by Russian firm Echelon on behalf of a Russian defense agency that deals with cybersecurity issues.
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October 5, 2017
Here's a disturbing thought: A RoboCEO powered by artificial intelligence -- possibly based on IBM's Watson -- could be running some companies within the next decade. Not every company will warm to the idea, to be sure, but it's conceivable that the practice could begin. This idea has started to bubble to the surface, with leaders like Alibaba Chairman Jack Ma apparently taking it seriously.
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October 4, 2017
Shipping has become a key part of e-commerce success. Amazon has raised consumer expectations dramatically when it comes to shipping, and etailers have been scrambling to keep up. Because changes occur on a near-daily basis in the shipping world, here are some tips for getting ahead of the game. The faster you can get your goods out the door and into your customers' hands, the better.
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October 3, 2017
There are times when it seems like technology can work almost too well. Now, if working too well sounds to you like an impossibility, reflect that there's more to a technology than end-user experience. In addition to the experience of using the technology, there are other considerations that play a role: things like maintenance, operations and ongoing support.
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October 4, 2017
Autumn officially kicked off about a week ago -- not with some celestial convergence but with show season, with companies like HubSpot and SugarCRM holding conclaves of their faithful. This is traditionally the beginning of attempts at closing the calendar year on a high note, as CRM vendors work to garner customer dollars based on the promises of new technologies unveiled at conferences.
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October 2, 2017
Google on Monday announced that it was dropping its decade-old policy of requiring media and news publishers to provide a limited amount of free content. The so-called "first click free" policy meant that publishers had to make a certain amount of content available to users who conducted a search on Google, even if their stories, videos or images otherwise were behind a paywall.
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September 29, 2017
Amazon has unveiled five new Echo products that raise the bar in the automated home market. Among other things, Amazon has improved the sound quality in its second-generation Echo speaker to compete with several new competitors in the high-end audio segment. The new Echo, which is more compact and comes in a variety of shell colors and finishes, offers more immersive sound.
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September 28, 2017
Cloudflare on Wednesday released the beta version of Cloudflare Stream, a new, inexpensive streaming video service. Designed for app developers who want to build businesses hosting and streaming videos, Cloudflare Stream bundles encoding, global delivery and video player software into one package. These functionalities can be separated upon request.
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September 28, 2017
Red Hat on Tuesday announced the launch of Red Hat Enterprise Linux for SAP Solutions, a new platform that combines two existing systems for analytics and data management into a single offering. The new platform combines the existing Red Hat Enterprise Linux for SAP Applications and Red Hat Enterprise Linux for SAP HANA into a single, consolidated platform.
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September 28, 2017
Digital Hub is not a new idea. It's been percolating for a few years, and its roots can be traced to Dublin, Ireland, where in a cluster of eight buildings, there exists what might be the original hub. In Dublin, it's made up of 97 companies employing 725 people, and it was given a jumpstart by the government in 2003. Elsewhere, we might be more attuned to the idea of a tech incubator.
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September 27, 2017
Showtime Networks apparently has mined the websites of online viewers using the same Coinhive technology that The Pirate Bay recently used in a test run on its site. A subsidiary of CBS, Showtime is a premium television network that offers professional boxing, feature films, original scripted television shows like
Ray Donovan and other programming.
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September 27, 2017
AppDirect on Tuesday announced new products and functionality for its Cloud Commerce Platform.
The new tools, AppReseller and Cloud Management Suite, enable software vendors to launch reseller partner programs quickly. Software as a Service providers can use the new capabilities to help their small and mid-sized business users manage and leverage their software more effectively.
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September 26, 2017
In this age of tech industry consolidation, one has to wonder what will happen with the pace of innovation as a few large companies begin to dominate. In personal computers, the WinTel marriage continues to control the technology, while Dell, HP and Lenovo control the devices. Similarly, in smartphones, Apple and Samsung, which both design their own chips and devices, dominate the market, especially in North America.
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September 22, 2017
Brightpearl, which offers a cloud-based retail management system for mid-sized retailers and wholesalers, on Wednesday launched a new Enterprise Partner Program. The company aims to build out its partner ecosystem to deploy an end-to-end management service for omnichannel retailers as an alternative to traditional enterprise resource planning systems.
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September 21, 2017
Developers at Amazon's secret Lab 126 reportedly have been working on audio-only smart glass technology that would allow users to communicate with its virtual assistant Alexa. The smart glasses would connect wirelessly to users' smartphones and transfer communications through a bone-conduction audio system that would negate the need for headphones. Amazon plans to release the device this year.
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