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IT wizards have been praising Web services for some time now, but the concept continues to elude much of the rest of the world, masking the massive promise this technology holds for e-business. In plain English, Web services allow a company to link its applications with those of its partners, custom...

Spurred by fears of "hostile environment" employee lawsuits and concerned about lost productivity hours, companies increasingly are turning to anti-spam technologies to eliminate -- or at least reduce the volume of -- unsoliticated e-mail. Several spam-fighting software firms have seen measurable fi...

IBM and French software firm Dassault have inked a services contract to supply Ford Motor Company with IBM Product Lifecycle Management software for use in the automaker's design and manufacturing processes worldwide. IBM's announcement could mark a setback for rival Electronic Data Systems, which, ...

The tale is familiar: Enterprises are generating massive amounts of data, and IT managers are scrambling to identify and purchase the most cost-effective, easy-to-manage storage solutions available. But vendors are in a quandary. Even as they try to pump up revenue, their customers, faced with tight...

After reporting that it ended its fiscal year an unprecedented $99 billion in the red, AOL Time Warner said Ted Turner also will step down from his post as vice chairman in May. The company's fourth-quarter earnings statement revealed a $45.5 billion charge as a result of depreciation in its America...

In yet another effort by the recording industry to capture the elusive hearts of the music-swapping public, six brick-and-mortar record store chains have formed a consortium to provide consumers with online and in-store access to digital downloads. The group, called Echo, will operate by securing li...

Instances of identity theft nearly doubled in 2002, topping the U.S. Federal Trade Commission's list of consumer complaints and accounting for 43 percent of the agency's fraud reports. In fact, identity theft ranked as the number one complaint for the third year in a row, with 161,819 reported insta...

U.S. consumers plan to spend $4.8 billion online during the first quarter of 2003, up from $4.6 billion in the year-ago period, according to a survey released Friday. In addition, the number of consumers who said they plan to shop online in the first three months of this year increased 9 percent com...

Steve Case has announced he will resign as AOL's chairman, following a lengthy battle to meld old and new media after the company's 2001 acquisition of Time Warner. In a statement, Case said the difficult decision to step down was influenced by growing shareholder concern over the company's post-mer...

In a holiday shopping season that was strong across the board for e-commerce but relatively weak for offline retailers, video gaming got a turbo-powered boost. Leading console maker Sony sold 8.5 million PlayStation2 units worldwide, up 24 percent compared with the 2001 holiday period. In North Amer...

On paper, Symantec appears to be one of the hottest tech companies around. Propelled in part by users' need to defend against a rash of destructive and well-publicized computer worms like Code Red, Nimda and SirCam, its stock price has jumped 70 percent in the past year. Nonetheless, leading industr...

In a move to simplify its user interface, search engine Ask Jeeves has announced it will discontinue use of banner ads on all of its Web sites, instead focusing on sponsored searches, paid for by advertisers, to generate revenue. Ask Jeeves has been testing a banner-free site since last summer, acco...

Driven by convenience and efficiency, e-commerce spending most likely topped $74 billion in 2002, a 39 percent jump from 2001, according to Web traffic measurement firm comScore Media Metrix. Meanwhile, Forrester senior retail analyst Carrie Johnson told the E-Commerce Times that the research firm e...

The Semiconductor Industry Association, a trade group that counts Intel and AMD among its members, has announced that global sales of semiconductors increased just 1.9 percent to $12.51 billion in November compared with October levels. The slow growth rate, which bucks the usual holiday spending tre...

Hoping to avoid long lines at the register and searching for bargains, holiday e-shoppers turned to books, music, videos and DVDs as the No. 1 category for their gift purchasing. Books, music and video represented 17.8 percent of all holiday spending, accounting for nearly $1.9 billion this season, ...

The number two software supplier Oracle said Wednesday it had beaten its own conservative quarterly estimates and indicated the company's financial downturn may be coming to an end. Oracle's quarterly revenue of $2.31 billion fell from last year's $2.38 billion. But the figure still beat out Wall St...

In a first for the PC industry, Gateway has announced it will entice holiday shoppers with a "buy one, get one free" PC deal. Specifically, Gateway customers who purchase the company's high-end machines -- the 700XL desktop and 600XL laptop, which retail for $3,499 and $2,399, respectively -- will r...

Made official last month by President Bush, the Department of Homeland Security consolidates 22 agencies, employing a total of 170,000 federal employees, under a single virtual roof. The question on many IT executives' minds is: What can my company gain from this reorganization? The department's 200...

Technology giant Hewlett-Packard and Japanese telecommunications firm NEC have announced they will provide joint outsourcing services for organizations in China, Japan and the United States. The offering eventually may extend to other areas, including Southeast Asia and Europe. Ann Livermore, execut...

The world's most-trafficked Web site has announced it will begin offering Web hosting packages aimed at small businesses. For between $11.95 and $39.95 per month, small businesses will receive 10 to 35 e-mail accounts, 50 to 350 megabytes of storage and 20 to 35 gigabytes of data transfer. "We see t...