Zuora, a provider of on-demand subscription billing and payment services, was cofounded in March 2008 jointly by Tien Tzuo, who serves as its CEO; Cheng Zou and K.V. Rao. It received $6.5 million in Series A funding later that month and $15 million in Series B funding in October of 2008. It has been...
One of the most vexing problems facing organizations for years has been knowledge management. In the past, the task of capturing, organizing and disseminating valuable information so it could be properly utilized by end-users and business executives was an herculean effort that produced limited resu...
Salesforce.com has made its latest product, Salesforce.com Chatter, generally available for its 77,300 customers. First unveiled as a private beta earlier this year, Chatter is a real-time social collaboration application and platform for the enterprise. It allows employees to send feeds and status ...
Jive Software has launched tools designed to bring social networking capabilities further into the enterprise, along with strategic partnerships with both Google and Twitter. Jive What Matters is a tool that aggregates relevant information from social business applications, existing enterprise tools...
Looking to improve its ability to integrate across various cloud ecosystems, IBM on Monday bought integration services provider Cast Iron Systems. The latest addition to IBM's infrastructure portfolio comes amid a rolling thunder of acquisitions in the technology space, a result of confidence that t...
Last week, VMware and Salesforce.com announced a new partnership around VMforce, a Platform as a Service offering aimed at enterprise Java developers. The companies' CEOs -- VMware's Paul Maritz and Salesforce's Marc Benioff described VMforce as an enterprise cloud designed to serve the needs of m...
I'm not saying that IT departments have a PR problem, but when was the last time you saw a button saying, "Hug an IT person today"? What I am saying is that IT is largely misunderstood outside the walls of the IT environment. And the crusty silos inside of IT can make their own cultural connections ...
Companies have often focused on projects that save costs -- both operational and capital -- across a wide range of IT functions. The one area where companies have generally shied away from making any drastic changes has been in the area of data center buildout and operations. This area, in most case...
Google, AOL, AT&T, the ACLU, Microsoft, Salesforce.com and other members of a newly formed coalition called "Digital Due Process" are proposing that the federal government update laws on government access to email and private files stored by third-party service providers in the cloud -- or any o...
No software company has been more threatened by the rapid growth of SaaS and the broader cloud computing phenomenon than Microsoft. After decades of dominating the technology industry, Microsoft isn't even the most important player in Seattle anymore. That honor goes to Amazon, which single-handedly...
SaaS and cloud vendors face some critical challenges in 2010: They must deliver strategic value, avoid competing on price alone, convince enterprises to move core business operations, and fend off escalating security threats, to name a few. However, the year also holds the promise of ripe opportunit...
Plenty of industry observers are already issuing their predictions for 2010, but I think it is worth taking a look back at the past year's events to see how quickly the Software as a Service and cloud computing marketplace is evolving. So, following are 10 events that I consider bellwethers of the r...
In a previous column, I described why many IT professionals within small- and medium-sized businesses, as well as in large-scale enterprises, are beginning to embrace Software as a Service, and why managed service providers can't afford to ignore SaaS. A recent industry event brought my previous obs...
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