By Nora Macaluso E-Commerce Times
12/21/01 2:06 PM PT
The late-season momentum of this year's online holiday traffic suggests that year 2001
sales expectations are likely to be exceeded, one analyst said.
Better Email Security Just Got A Whole Lot Easier. And Cheaper. Introducing Security Software As A Service From Webroot. Free 14-Day Trial.
The number of visitors to Internet shopping sites for the week ended
December 16th is running 55 percent ahead of the same week last year,
according to a study released Thursday by Jupiter Media
Metrix (Nasdaq: JMXI).
"The growth trajectory increased each week during the first four weeks of
this year's holiday shopping period, which is in marked contrast to last
year, when year-over-year growth rates declined each week," said Charles
Buchwalter, vice president of media research. "That translates into a
holiday season where the majority of online shopping activity occurs closer
to Christmas versus earlier in the shopping season."
While the index, which measures 500 Web sites, is down a tenth of a percent
from the previous week, "from a statistical point of view, that's about the same,"
Jupiter analyst Jared Blank told the E-Commerce Times.
Blank said many shoppers, mindful of the weak economy, waited until late in
the season to try to get better deals on purchases.
"The late-season momentum of this year's online holiday traffic suggests that this year's
sales expectations are likely to be exceeded," he said.
Jupiter is predicting sales of US$11.9
billion for this holiday season.
No Doubt
Consumers this year have more faith in e-tailers' ability to deliver
merchandise quickly, Blank believes.
"Last year, consumers received most of their gifts on time and so they
are more confident," he said.
Free shipping provided by some sites is also boosting sales, Blank said.
The report showed "steady traffic" to brick-and-mortar retailer sites,
like Walmart.com (NYSE: WMT) and Toysrus.com. According to the analyst,
that indicates that "consumers are researching online with the intent
of buying in the actual stores, highlighting the need for retailers to integrate
their online and offline operations."
Christmas Couch?
Among last week's big category gainers were furniture sites, which rose 59
percent from the previous week. Food sites also did well, marking a 18 percent gain, and
flower/gift/greeting card sites were up 16 percent.
Among individual sites, the biggest traffic gainer last week was
Netflix.com, which saw 117 percent
growth in average daily visitors from the previous week.
Hallmark.com saw traffic rise 71 percent, and Egreetings.com enjoyed
a 63 percent increase in average daily visitors.
Not All Rosy
Other reports have painted a mixed picture of holiday sales in 2001, at least at the start.
Earlier this week, Forrester Research (Nasdaq: FORR) said it might have to
reconsider its forecast for
$11 billion in holiday sales after a
disappointing November.
A report last week from Jupiter itself said that
while traffic to e-commerce sites rose in the week ended December 7th, many
consumers remained concerned about buying online.