By Mark W. Vigoroso E-Commerce Times
08/17/01 6:39 PM PT
Forrester analyst James Crawford told the E-Commerce Times that Beenz' and Flooz' lack of
scope was the main driver of the companies' downfalls.
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Online currency provider Beenz.com announced
late Thursday that its currency would be invalid as of August 26th. The company's
collapse comes just one week after rival e-currency site Flooz.com suspended its operations.
Unlike Flooz, which closed abruptly, Beenz is giving its customers a 10-day notice. The
Beenz.com home page says that any beenz remaining in a member's account after 12:01 am
(EST) on August 26th will be invalidated and the member will not be entitled to any
compensation of the invalidated beenz.
Published reports said that Beenz.com, originally founded in 1998, will close offices in
Europe and Asia, but will keep its New York offices open in order
to manage the sale of its assets.
Reports also stated that the company is not out of money, but is curtailing expenditures
in order to bring some value to shareholders.
Coin of Realm?
Beenz.com allowed consumers to earn beenz for
performing activities such as visiting a Web site,
shopping online, or logging on through an Internet
service provider. The beenz e-currency could then be
spent online with participating Web merchants
around the world.
Forrester analyst James Crawford pointed to both
Beenz' and Flooz' lack of scope as the main driver of
the companies' downfalls.
"In order for any payment system -- online or not --
to work, it has to meet two 'critical mass' criteria,"
Crawford told the E-Commerce Times. "There has to be a
critical mass of places to use it -- usability -- and
there has to be a critical mass of ways to obtain it
-- availability. I don't think Beenz or Flooz achieved
either."
Cards are King
A common argument against alternative Internet currency
is that credit cards are a superior payment option
for online shoppers, due largely to their already
widespread use.
Beenz and Flooz were aiming at the segment of the population who will not or cannot pay
online with credit cards, due to inability to obtain the cards, or simply mistrust of
using them online. According to Crawford, however, that marketing strategy was misguided.
"People who shy away from using credit cards online
are not going to have any more faith in a
technology-based payment system like Flooz or Beenz,"
Crawford said, citing anecdotal evidence from
Forrester's most recent study of consumer behavior.
Ready, Set, Debit
Stored-value credit and debit cards affiliated with existing credit card companies offer
a better value proposition for retailers because they already have
the mechanisms to accept them, according to Crawford.
The analyst expects to see more partnerships like the one
established in 2000 between American Express and 7-Eleven,
in which American Express offered pre-paid debit cards
for online purchases that consumers could buy at 7-Eleven.
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