Every holiday season, online retailers develop a "tractor beam" focus on customers, ensuring orders are met, packages arrive on time and toys are in stock. However, historical data show that January is even busier than December -- and more valuable for building and solidifying customer loyalty, acco...
Back in the IT good old days -- just three or four years ago -- money was plentiful, nearly all projects were approved, expanding bandwidth and the Internet made all things possible, and confidence in the economy ran high. What happened next has been described by Harvard University lecturer and auth...
Driven to reap ROI from real-time data access and advanced collaboration among employees and partners, more and more IT executives are hunting for the right enterprise portal. This is not a simple search, however. The array of choices is dizzying, with solutions up for grabs from pure-play vendors B...
There is life after the bubble for technology and portal providers that serve the B2B sector of e-commerce. But vendors must adjust to a new landscape in which spending and cost-cutting priorities have shifted dramatically in response to tough economic times. According to Gartner research director J...
In the not-too-distant future, e-commerce technology not only will become smarter and faster, but could completely transform the way companies deal with internal information, customer service and the sales process. This change will occur as new features bring together several separate technologie...
Enterprise cannot swing an optical mouse these days without hitting a Microsoft product. But despite the software giant's aggressive posturing, enterprise is hardly at its mercy when developing a blueprint for e-commerce. In fact, it is easy to avoid Microsoft altogether, Giga Information Group a...
Shopping carts have become standard for online vendors. But software developers -- particularly those that make some of the larger off-the-shelf e-commerce packages -- are upping the ante by integrating additional features into their products. The best carts now provide uninterrupted interaction ...
While the worst of times may be over for companies in business-to-business e-commerce, the sector remains unsteady and is likely to see more consolidation and survival-oriented alliances. "I don't think the shakeout is over," Forrester research director Laurie Orlov told the E-Commerce Times, not...
Microsoft announced Monday that it has reached an agreement to purchase privately held e-business software company NCompass Labs, reportedly for US$36 million. NCompass Labs' flagship product is NCompass Resolution, a software package that Microsoft said allows companies to deploy personalized ...
BroadVision (Nasdaq: BVSN) picked up 73 U.S. cents to $6.24 in morning trading Monday, after the e-commerce software maker said that retail giant Wal-Mart Stores will use BroadVision software to power its Web sites. Terms of the global licensing agreement were not disclosed. Wal-Mart, already a ...
BroadVision (Nasdaq: BVSN) fell 8 U.S. cents to $5.13 in morning trading Wednesday, after reporting first-quarter results that, while in line with the company's lowered expectations, were below year-earlier levels. The e-business software maker also reportedly announced plans to eliminate jobs. Re...
Microsoft announced Monday that it is now offering e-commerce capability to its FrontPage 2000 Web design software -- but the storefront options are only being made available to subscribers of bCentral, the software giant's online service center for businesses. The Microsoft bCentral Commerce Ma...
Net euphoria has given way to Net-phobia. According to a report released Wednesday by The Conference Board, fear of e-commerce is preventing many small and mid-sized companies from selling online. "For all the cyberspace ballyhoo, many small and mid-sized firms are still scared to death of the ...
BroadVision (Nasdaq: BVSN) fell US$1.31 to $3.19 in morning trading Tuesday, after the e-commerce software maker said that slowing demand for its products is hurting business, and that it expects a loss for the quarter just ended. The company also said it will lay off about 325 people, or 15 perce...
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