A few weeks ago, I read a SmartMoney article titled "10 Things Cable Companies Won't Tell You." I have to admit it was a real eye-opener. We are all aware of a few of these items, but to have them all laid out in one piece was very powerful. It looked at many top cable players such as Comcast, Time ...
The Consumer Electronics Show kicks off Jan. 8 in Las Vegas, and it looks like it will be another big success. So what will be hot during this year's show? There are plenty of new ideas that will wow you. Let's take a quick peek at what we can expect. Gary Shapiro, CEO of the Consumer Electronics As...
Two questions: 1) Which is the best smartphone for you -- an Apple iPhone or one running Google's Android operating system? 2) Which carrier is best for you? A word to the wise -- choose carefully. Once you start down either path, chances are you will stay on it. Why? Because these companies are bui...
Sprint Nextel has made a $2.1 billion offer for the shares of Clearwire that it doesn't already own, according to a regulatory filing. The news comes after rumors surfaced earlier this week that the company was in talks with Intel and Comcast to buy out their stakes. The offer, which works out to $2...
The Federal Communications Commission approved a proposal from the Dish Network that would allow it to convert spectrum currently allocated for satellite service into airwaves that could support a land-based wireless network. Dish did not lay out specific plans for its next step with the spectrum, s...
Akamai is joining forces with AT&T to help the telecom carrier better deliver Web and entertainment content to mobile consumers. The two will team up over the next year, with AT&T folding much of Akamai's content delivery platform into its IP network. The system will be jointly marketed, man...
Buried halfway through a wordy investment statement from Deutsch Telekom: "T-Mobile USA has entered into an agreement with Apple to bring products to market together in 2013." Those 17 words launched a frenzy of speculation. Was this finally the agreement that T-Mobile had been waiting for? Would it...
C Spire Wireless is joining AT&T Mobility and Verizon Wireless in offering a shared data plan for its wireless service. This lets customers bundle all of their mobile devices on one plan. In general, I like the idea, but shared data plans aren't for everyone. All of these plans are similar, but ...
It's that time of year again: Consumer Reports has published its annual list of best cellphone carriers. Verizon is at the top, having received the most favorable scores for voice and data service quality. It also scored well for staff knowledge and resolution of issues. Sprint, T-Mobile, and AT&...
Earlier this week, I attended the industry analyst meeting for AT&T Mobility in Atlanta, where the discussion encompassed where the company came from, where it is today, and where it is heading tomorrow. I found the content both valuable and enlightening for customers, investors -- and of course...
Google acquired retail coupon company Incentive Targeting, giving it a way to target consumers with deals based on their preferences and broaden its e-commerce presence. Incentive Targeting works with manufacturers of grocery and consumer products to design personalized, timely coupons and special o...
From time to time, we receive stark reminders of just how delicate our IT systems really are. Disaster preparation has risen to the top of the to-do list at many companies, thanks to the wrath of Hurricane Sandy several weeks ago. How can we maximize our chances of keeping communications open and da...
Cyber Monday was the biggest day ever for Kindle sales worldwide, Amazon reported. Although it did not release specific figures -- it typically doesn't -- Amazon did say Kindle sales were more than double last year's figure for the holiday weekend. Nine of the 10 best-selling items on its site are K...
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I can't tell when apps use AI
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Customer Commerce Offers SMBs an E-Commerce Path to Better CX
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Hacker Nation: The World’s Third-Largest Economy
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Cybersecurity Expert Pegs AI as Online Shopping’s Biggest Threat
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Optimize Your Amazon Presence for Maximum Sales Success
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Mozilla Waves Red Flag Over Data Hungry Dating Apps
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Mobile Payment Industry Innovations Driving Online, In-Store Sales
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Copyleaks Study Finds Explosive Growth of AI Content on the Web
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Temu and Homary: Online Retailers That Are Generally a Good Value
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The Future of Gen AI in Retail: Balancing Human Factors With Revenue Growth
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