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Walk into any electronics store and you will find antivirus software from companies like Norton, ESET, McAfee and Kaspersky. In the last few years, the risk has spread from our computers to our smartphones and our tablets. The next thing we will have to protect may be our cars -- and our lives could...

The Apple Watch is not a watch. So what exactly is it? Or for that matter, what is any smartwatch from any other maker? No one has done a good job of creating a brand identity for the new segment yet. That leaves the space wide open. Rather than think of the smartwatch as a watch, we should think of...

Apple made its annual iPhone announcement Tuesday, and there were several surprises, including one of those Steve Jobs "one more thing" moments. Now the question is, will the two new iPhones, Apple Pay and Apple Watch be a home run? Generally speaking, yes -- but with some caveats. The iPhone is com...

The iCloud security issue that's been in the headlines all week should be a great big wake-up call to everyone. The cloud is coming; however, we are still in the very early days. Security threats keep growing, so it is important for both individuals and companies to be prepared. The news this week s...

Comcast has been trying to improve customer care. It has made some headway, but reliability of its services still is a big issue. I like Comcast people. During the last couple of years, their performance has gotten better. However, the quality of Comcast's service is still unreliable, at best, and p...

The good news for Sprint is the stars seem to be lining up for a recovery. Change is occurring throughout the entire wireless industry. Every player -- including AT&T Mobility, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular and C Spire Wireless -- is changing. We will start to see lots of new...

There's a New Sprint in town. Last week the earth shook twice in Kansas City -- once when Sprint decided to end its pursuit of T-Mobile, and then again when it replaced CEO Dan Hesse with Marcelo Claure. What can we expect next? The first thing is this: Sprint is going to be a very different kind of...

Google is hosting a conference in Sicily this week simply called the "Camp." This is a different kind of conference. It's not just about business. Attendees are from business, politics and entertainment -- they bring their families. I have been invited to attend many of these types of events over th...

If you have been following business and personal technology in recent years, you've seen a quantum leap forward. Unfortunately, education is not moving ahead as quickly. Technology can help, though, and C Spire is setting a good example, propelling Mississippi schools forward. C Spire is helping s...

The cloud is an idea that actually has been with us for many years before we gave it the name "cloud." All of a sudden, it is growing into a large and important space. Most companies are dipping their toes in the cloud -- however, many corporate customers are going only so far. Why the delay? Fear o...

Why do so many companies keep slapping their customers in the face and expect them to stick around? Remember the good old days, when an update or an upgrade was good news? It solved problems. Today, updates often create new problems in their wake. Today, updates are two steps forward and one step ba...

We've been hearing all about these amazing new smartwatches. They are the remote control for our smartphones. They make doing regular tasks quicker and easier. They are said to be the most exciting new product since the smartphone. If that's the case, then why have they not taken off yet? Ah, the mi...

Do you remember those snotty little kids who didn't seem to understand the difference between right and wrong? You know, the little brats who thought the rules didn't apply to them. The kids who thought they could get away with whatever they wanted -- rules were for somebody else. Well, that seems t...

Nest Labs may offer cool technology, but do we really want Google knowing everything that goes on in our homes? Home automation may indeed be a double-edged sword. Today, like children, we are excited and amazed at how tech can accomplish simple tasks. Will we still be happy down the road, when it c...

SoftBank CEO Masayoshi Son may have new hope for a Sprint, T-Mobile merger. After SoftBank merged with Sprint last summer, Son set his sights on T-Mobile. There was early resistance from regulators, but that may be softening, with Comcast-Time Warner Cable and AT&T-DirecTV having joined the merg...

Apple grew from a small Microsoft competitor in the 1990s, to the tech giant of the 2000s. However, since Steve Jobs' passing a few short years ago, Apple has changed. At the same time, the industry has changed. Today, Google and Samsung offer strong competition. Apple now has to do something it nev...

I think the European Union often goes overboard, and I typically don't agree with its rulings. However, when the EU declared Google invaded privacy, it seemed to have struck a nerve. Countless users worldwide agreed. So, what impact will the EU have on Google with respect to a citizen's right to be ...

There is growing interest in the cloud. It sounds absolutely perfect for both consumers and businesses. Some are jumping in -- so why isn't everyone? There are many pros and cons. Many use it successfully to build and manage their growing business, but many others fall victim to problems. What, exac...

Industry consolidation seems to come in waves, and the next wave seems to be starting. Together, AT&T and DirecTV will be a strong new competitor in the pay-television space. That's great. Unless traditional cable-TV companies get their act together, this merger could be another nail in their co...

Industry consolidation seems to come in waves, and the next wave seems to be starting. Together, AT&T and DirecTV will be a strong new competitor in the pay-television space. That's great. Unless traditional cable-TV companies get their act together, this merger could be another nail in their co...