The creators of Wikipedia are launching a new travel site, Wikivoyage, aimed at providing worldwide travelers with free, up-to-date information about attractions, lodging, restaurants, nightlife and other essential on-the-go information. The Wikimedia Foundation's online travel initiative, which is ...
For the eighth straight year, Amazon achieved the top position in ForeSee's survey of customer satisfaction during the holiday shopping season. Amazon maintained its No. 1 score of 88 out of 100 in the annual Holiday E-Retail Satisfaction Index. Amazon "continues to do a great job in providing custo...
During the dot-com era, there were many companies that had to close their doors because they didn't properly manage their cash flow. When these companies ran out of cash, they were forced to go back to the venture capitalists that provided the wherewithal to get the companies started in the first pl...
Unless you are an atypical Linux user, you tend to accept the default apps featured in your distro of choice. After all, if what you use works just fine, why scavenge around for a replacement? If saying yes to that question means you miss out on adding the Listen audio player to your desktop tools, ...
For those who aren't familiar with the acronym SWOT, it means, "strengths, weaknesses, opportunities and threats. SWOT analysis applies especially well to a tech venture, because tech companies have to be constantly aware of the ever-changing threats to their products and to their very existence. Wh...
The Center for Copyright Information and major Internet service providers are preparing to roll out within weeks the Copyright Alert System, designed to cut down on online piracy. AT&T, Verizon, Comcast, Time Warner Cable and Cablevision volunteered to work with the CCI to develop a system of el...
Most everyone on the Internet reads Wikipedia, whether they rely on it or not, but few understand how wikis work or who owns the content. Understanding content ownership is important, because so many people freely contribute to wikis. If the owner of the wiki decides to revise or move the content, t...
Amazon began shipping its Kindle Paperwhite e-reader on Monday, to a chorus of praise from reviewers who had been allotted a unit in advance. Most of the positive remarks were about the screen, with its built-in lighting. A typical comment said the screen makes it the best e-reader yet. However, a f...
CRM is not itself a technology -- it's a discipline enabled by a technology. But the ideas are so completely enmeshed with technology today that it's almost impossible to talk CRM without lapsing into jargon. That's led to the abduction, abuse and expropriation of technical terms, which often resul...
Google is altering its algorithms to disfavor websites that are frequently accused of carrying content that violates copyright regulations. The search engine will include a new search signal in its rankings. Starting this week, its algorithms will include the number of copyright removal notices that...
HEG Electronics, a Chinese company that assembles devices for Samsung Electronics, has been accused of hiring children and forcing employees to work excessive hours, according to China Labor Watch. The China Labor Watch report alleges that seven children under the age of 16 were found to be working ...
Some of us have never heard of 3D printing. The fact is, this type of "printing" will revolutionize manufacturing and change where, how fast, and at what cost products will be produced. Let's imagine for a moment a manufacturer's utopia -- being able to produce a tailor-made product at an unbelievab...
Websites and human rights advocates were quick to criticize a proposed law in Russia that would grant the government wide-ranging powers to restrict Internet content. Among those protesting the law was Wikipedia, which on Tuesday shut down its Russian website and posted a message decrying Russia's p...
Samsung expects its latest smartphone, the Galaxy S III, to sell more than 10 million units by July. The announcement, made by the head of Samsung's mobile division, Shin Jong-kyun, suggests that the Galaxy S III will soon become the company's best-selling phone to date. The previous two models of t...
Google has announced it will warn users of suspected state-sponsored attacks on their accounts. Google is taking its safeguards against security breaches a step further and introducing a system that will send messages to individual users whose accounts show signs of being compromised. Google did not...
Extremely - Personalization is a must. Without it, there's little chance of earning my loyalty.
Relatively - Personalization is a plus, but I do consider other factors when deciding who gets my business.
Minimally - Personalization is now automated and commonplace. Brands must do more to make me feel special to earn my loyalty.
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