Following on the heels of the explosive growth of social media phenomena like Facebook, Wikipedia and Twitter, companies are exploring whether they can leverage the "wisdom of the crowds" to solve the problem of connecting the bits of information that can lead to innovative products and improved ser...
As I prepare to attend the CTIA show next month, I am getting calls and emails from healthcare companies wanting to meet with me. That is amazing. The lines that separated healthcare and wireless are blurring. We are in the early stages of the healthcare industry working with the wireless and teleco...
Over the last couple of years, in presentations around the U.S. about social media, I've asked audience members whether they take the time to read website terms of service, privacy policies or click wrap agreements. Very few have raised their hands. Recently, one CIO summed up the reasons: "Why both...
It's been more than a decade since the publication of the The Clue Train Manifesto -- a business classic, well ahead of its time. Rich with both insight and foresight, it still amazes me that it was written before Twitter, Facebook and YouTube -- and, as business leaders, as marketers and as technol...
Recently, library chief Helen Josephine of Stanford University's Engineering Library said that the students' search through volumes of books to get to a formula that they want is basically at an end because "with books being digitized and available through full text search capabilities, they can fin...
Facebook, one of the most popular sites on the Web -- now claiming 500 million users -- also has the dubious distinction of being one of the lowest-ranked in terms of customer satisfaction. Facebook scored a paltry 64 on the 100-point scale of the 2010 American Customer Satisfaction Index E-Business...
If I were to ask you what you thought were the main causes for business failure, what would your answer be? Lack of working capital; trying economic conditions; severe competition; obsolescence of a product? Actually, if you cited any of the preceding, you probably would be partially correct. I say ...
When starting a new enterprise, it's always wise to choose the right form of business. Right off, I should say that it is always wise to have a good attorney and a good CPA to guide you. This article will touch on some major guidelines, but it should be used neither as a tax guide nor as a legal gui...
Google's new music search service, announced Wednesday, is in tune with that company's overall goal to make every last bit of information searchable on the Web. After all, "two of our top 10 queries of all time are music-related," according to an introductory video on Google's Discover Music landing...
If you ask anyone today to define "cloud computing," there is slim chance you will get agreement on an exact definition. It is one of those emerging technologies that everyone knows they want to get into, but no one seems to know why or what the real benefit is. There is a lot of promise, but very ...
Congratulations, patient cheapskates: You've won the waiting game. Now you can get a well-equipped video game system for a somewhat reasonable price. The two most-advanced consoles on the market have dropped in price over the last few days, just in time for all of that back-to-school homework to get...
A heavily financed Internet startup has launched a new question-and-answer search engine with a twist -- users pay one another to get answers to questions. Santa Monica, Calif.-based Mahalo launched Mahalo Answers earlier this week. The search service is reminiscent of Yahoo Answers and search engin...
Competition for building a profitable Web site is quite fierce. Yet many of us have dreams of a unique concept that will attract viewers, followed soon thereafter by advertisers. I'm not sure what percentage of aspirants succeed in this quest, but I would venture to guess that it's a very low percen...
During the best of times, raising capital is no walk in the park. Today, however, the task can be daunting. After the Bear Stearns debacle and the problems of Fannie Mae and Freddie Mac, it is more difficult to raise capital than at any other time in recent history. Given today's environment, a comp...
For anyone doing business online, commerce meets collaboration at a Web 2.0 portal -- a mutual touchpoint for a company, its partners and customers as well as a personalized filter of information and services found on the Web. The goal: aggregating high-value information about people, products and s...
Accessibility of service
Convenience in any situation
Cost-effectiveness
Eco-friendliness
No need for parking
Safe ride when having too much fun
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https://www.ecommercetimes.com/story/customer-commerce-offers-smbs-an-e-commerce-path-to-better-cx-177820.html
Customer Commerce Offers SMBs an E-Commerce Path to Better CX
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https://www.ecommercetimes.com/story/investment-scams-skyrocket-victims-in-us-fleeced-for-4b-in-2022-177544.html
Investment Scams Skyrocket, Victims in US Fleeced for $4B in 2022
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Hacker Nation: The World’s Third-Largest Economy
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https://www.ecommercetimes.com/story/e-tailers-face-ongoing-dilemmas-of-friendly-fraud-insider-crime-177888.html
E-Tailers Face Ongoing Dilemmas of Friendly Fraud, Insider Crime
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Optimize Your Amazon Presence for Maximum Sales Success
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https://www.ecommercetimes.com/story/the-future-of-gen-ai-in-retail-balancing-human-factors-with-revenue-growth-177923.html
The Future of Gen AI in Retail: Balancing Human Factors With Revenue Growth
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Mobile Payment Industry Innovations Driving Online, In-Store Sales
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https://www.ecommercetimes.com/story/gartner-predicts-25-dip-in-search-volumes-by-2026-177921.html
Gartner Predicts 25% Dip in Search Volumes by 2026
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Temu and Homary: Online Retailers That Are Generally a Good Value
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AI No Longer Curiosity for Retailers but Key to Better Business: Report
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Trendy Drug Demand Escalates Risks for E-Commerce Payment Providers
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