Two questions: 1) Which is the best smartphone for you -- an Apple iPhone or one running Google's Android operating system? 2) Which carrier is best for you? A word to the wise -- choose carefully. Once you start down either path, chances are you will stay on it. Why? Because these companies are bui...
Google avoided about $2 billion in worldwide income taxes in 2011 by shifting close to $10 billion in revenues into a Bermuda shell company. Bermuda, along with a handful of other locales, is notorious for providing offshore solutions to multinationals eager to structure cash flow operations to thei...
'Tis the season of giving and on Tuesday Facebook made it easier to give, as it added collections of wines to its Facebook Gifts catalog and made the program available for everyone in the United States. For some Facebook members, the season of giving started early, with the social network giant's Se...
A group of major retailers in the United States on Wednesday announced a new mobile commerce platform, Merchant Customer Exchange. Members include 7-Eleven, Best Buy, Lowe's, Sears Holdings, Target, Walmart, Shell Oil and Sunoco. The group will announce more members over time. MCX is still searching...
Starbucks has selected Square to process mobile payments at its approximately 7,000 stores nationwide in the United States, in a move that could shake up the nascent mobile payments market in the country. The coffee company had introduced the first mobile payment via iPhone app in 2009. It took mobi...
Last week, Google started selling a very high-speed Internet and television service in Kansas City. This service stands a good chance of blowing customers' minds and changing expectations. The question is, will Google get into this business and compete with cable television and phone companies? Or i...
Facebook can be an effective platform for advertisers, according to a report released Tuesday by comScore. The results appear to counter the findings of a recent Reuters/Ipsos poll in which four out of five respondents claimed they were never influenced by advertisements or comments on the site rega...
Sprint, a carrier that offers at least five smartphones preloaded with Google Wallet, is reportedly working on its own digital wallet system, separate from Google's offering. Slides from a presentation on the so-called Touch wallet were recently posted by Android Central. Like Google Wallet, the Spr...
It finally has happened -- the number of U.S. mobile subscribers who own smartphones is just about equal to the number who own feature phones, according to new data. As of Feb. 2012, 49.7 percent of U.S. mobile subscribers carried a smartphone -- an increase of 38 percent from Feb. 2011, when only 3...
Best Buy is taking an ax to its big box retail business model. The company plans to close 50 of its larger stores and test new store formats in San Antonio and Minneapolis. The formats will be so-called "connected stores" that will emphasize tech support and wireless products. They will feature chec...
After the recent Super Bowl game, Twitter reported that during the final three minutes of the game between the New York Giants and the New England Patriots, an average of 10,000 tweets were sent every second. This sheer volume of tweets is almost unimaginable. My first thought was that all of these...
Groupon's push into mobile is firing on all cylinders, to hear the company describe its progress. The daily deal giant posted record mobile performance in North America in Dec. 2011, with one quarter of all Groupon vouchers purchased via a mobile device. Also, both consumer and merchant app usage we...
When consumers in California visit the Dunkin' Donuts website hoping to order a bag of their favorite java, they are met with the following message: "Important Notice: We are temporarily suspending the shipment of orders to California while we work to comply with Proposition 65 ... ." Bloggers, comm...
The first and foremost task for any organization looking to align social media with business objectives is to do a competitor and customer analysis. Understanding, measuring and controlling success and risk factors is the foundation of a successful social CRM strategy. Every organization must assess...
The total value of mobile payments of all types worldwide will surge from $240 billion this year to $670 billion by 2015, Juniper Research predicts. This covers mobile payments for digital and physical goods, money transfers and near field communications transactions. NFC is the mobile payment techn...
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