If you're perusing Staples' website anytime soon looking for boring old printer cartridges or what have you, you may be surprised to see a listing for 3D Printers. A 3D printer, for the uninitiated, is a device that's capable of producing a three-dimensional object from a digital design. It employs ...
I've been charting the evolution of the corporate app store idea in this column for more than three years. Until recently, most of the focus has been on how various service providers and other institutions can establish app stores to resell apps to their customers. Now, enlightened CIOs are discover...
Do you dread calling a company to get customer support? Most of us do. We are on hold forever and the problem drags on way too long, leaving brand loyalty damaged. Some companies are solving that problem by partnering with Support.com -- building customer loyalty, developing a competitive advantag...
One of the age-old challenges that has plagued the software industry, like many others, is how vendors can reach small- and mid-sized businesses with their software products. Although today's Software as a Service model eliminates many of the distribution challenges of the past, it hasn't overcome t...
I recently went to a local Staples store to purchase a cartridge for my HP laser printer. The cost was about $80, including sales tax. While I was driving home, it suddenly dawned on me that I should have ordered the cartridge from Amazon at a much lower price. As soon as I arrived home, I searched ...
Microsoft is putting its Surface RT tablet on more shelves just in time for the holiday season. The recently released tablet will be available at more retail outlets, including Staples and Microsoft's seasonal stores, in a matter of days. The company had been planning to increase Surface retail avai...
To say that Microsoft has a lot riding on its imminent Windows 8 launch is to have a magnificent grasp of the obvious. By now, most of us have heard the reports that Microsoft will spend a whopping $1.5 to $1.8 billion in an all-out Windows 8 and Windows 8 RT Surface tablet marketing blitz. Just thi...
Now that Software as a Service and the broader cloud computing concept have gained widespread recognition and acceptance, it will be interesting to see whether online marketplaces will become a preferred method for acquiring these on-demand resources. Given the proliferation of SaaS/cloud providers...
Amazon has moved to acquire Kiva Systems, a maker of robotic equipment that services warehouses. The purchase will be Amazon's biggest since it bought Zappos.com in 2009. Amazon agreed to pay $775 million for Kiva, which creates equipment, handling technology and software that helps large-scale vend...
Apple's iPhone is showing up everywhere this year. Most major competitors have it, and Apple has also knocked on the doors of some of the Tier 2 players. In an interesting twist, C Spire said yes, and U.S. Cellular said no thanks. Why? I thought everyone wanted the iPhone -- but they have their reas...
Microsoft cofounder Paul Allen's company, Interval Licensing, on Tuesday reopened a patent lawsuit originally filed last August in Seattle against 11 companies, including Apple and Google. Interval claims the defendants violated four patents owned by Paul Allen's company Interval Research before it ...
A federal judge on Friday dismissed a patent lawsuit Interval Licensing -- Microsoft cofounder Paul Allen's company -- filed last August in Seattle against 11 firms, including Apple and Google. Interval claims the defendants violated four patents owned by Paul Allen's company Interval Research on te...
All I wanted to do was save a little money. Is that too much to ask? So I decided to try something I never tried before. I went to check out the Black Friday sales at the local stores the morning after Thanksgiving. Yes, before sunrise. Actually in the middle of the night. Someone should have braced...
In a startling development, New York is now taking the position that sales of online services are subject to sales tax -- believe it or not -- as sales of canned software. In other words, the Department is alleging that there is no meaningful difference between purchasing an online service and, for ...
Very - I look forward to the widespread adoption of AI search.
Moderately - AI search is promising, and I'm cautiously optimistic.
Unsure, but I am keeping an open mind.
Not at All - I do not trust AI-powered search results.
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The Future of AI in Retail: Beyond the ChatGPT Hype
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Optimize Your Amazon Presence for Maximum Sales Success
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E-Commerce Resolution for 2024: Fearlessly Embrace AI
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2024 Retail Action Item: Satisfy Gen Z Demand for Payment Options
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Gartner Predicts 25% Dip in Search Volumes by 2026
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