If you are running serious business applications on the Web, downtime or Web site slowness equals lost dollars. This is true either directly, by missed sales if you are running an e-commerce store, or indirectly, through lost customer trust if you are providing a Web-based solution to clients. When...
Microsoft could soon face another private antitrust suit after talks with Adobe broke down over the level of support Microsoft would include for portable document format (PDF) in its upcoming Office 2007 suite. Reports say Microsoft expects Adobe to file suit, most likely in Europe, where regulators...
Microsoft came out swinging Monday, telling a European court that regulators made "serious errors" of judgment when they found the software maker guilty of antitrust behavior more than two years ago -- among them forcing it to produce a version of Windows that consumers don't want. Attorneys for Mic...
Imagine strolling through the front door of your favorite department store, but instead of finding yourself amid a comforting cacophony of display counters, merchandise, and bustling people, you're instead all alone in a strangely geometric room featuring a series of doors labeled "Women," "Men," "K...
America Online joined several other investors in pumping some US$16 million total into Internet television startup Brightcove, with AOL also securing the right to use the firm's technology to help content owners distribute video across its family of Web sites. AOL joined Interactive Corp./IAC, Hears...
From birthday parties to gifts, we no longer are willing to settle for a simple cake and backyard party; we now have to provide an experience for children's birthday parties. Web sites have moved in the same direction towards more interactive experiences in order to enhance the customer experience a...
Adobe Systems moved closer to acquiring Macromedia after the Department of Justice said the US$3.4 billion deal passed anti-trust muster. The approval came nearly six months after the deal was first announced on April 18. Over the summer, the Justice Department sought more information on the deal, r...
In the research my company does to benchmark the customer experience provided by the top Web sites in various vertical industries, we suggest best practices and ways to find out what works and what does not for a company's online customers. Often, when speaking with prospective customers about syndi...
In what marks the biggest ever deal in the content creation and Web development sector, Adobe Systems today announced it would acquire Macromedia in an all-stock transaction valued at approximately US$3.4 billion. The company said the merger will allow Adobe to meet a wider set of customer needs and...
Handset maker Nokia has joined with a slew of European-based partners to launch a test of a mobile television service in the Finland capital city of Helsinki. Nokia and its partners, including MTV and the Finnish national broadcasting company on the content side, as well local mobile carriers and te...
Following competitors' footsteps on a path that promises to obliterate the line between what once were standalone devices, Sony Ericsson said it plans to launch a line of phones under the Walkman brand that are much a portable music player as a phone handset. The devices are just the latest to take ...
Mobile device maker Nokia has struck a deal to license Macromedia's Flash technology for use on smartphones, a partnership that could help accelerate the adoption of portable Web use and mobile commerce over time. The agreement is seen as significant because it will give thousands of Web application...
The number of malicious code attacks aimed at mobile phones continues to expand, with the latest threat coming from a variant of the Skulls Trojan. Security firm F-Secure said the variant, which it has dubbed Skulls.D, targets smart phones using the Symbian operating system and disguises itself as a...
In a move to compete in one of the Internet's fast-growth markets, IBM yesterday announced plans to start offering hosted service for its Web conferencing. Big Blue will target small- to mid-sized businesses (SMB) with an offering planned for December. Web conferencing software integrates teleconfer...
The hosting industry has come a long way since Affinity Internet entered the market in 1996. Hundreds of dot-com companies have disappeared or been reinvented. Clients are more sophisticated, with even the smallest operation demanding better products and more personalized service. Fort Lauderdale, F...
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Undecided
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Customer Commerce Offers SMBs an E-Commerce Path to Better CX
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Optimize Your Amazon Presence for Maximum Sales Success
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Mozilla Waves Red Flag Over Data Hungry Dating Apps
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Mobile Payment Industry Innovations Driving Online, In-Store Sales
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Gartner Predicts 25% Dip in Search Volumes by 2026
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Temu and Homary: Online Retailers That Are Generally a Good Value
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AI No Longer Curiosity for Retailers but Key to Better Business: Report
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The Future of Gen AI in Retail: Balancing Human Factors With Revenue Growth
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