The daily barrage of data breach news appears to be eroding confidence in security solutions. Fifty percent of IT pros aren't confident about the ability of their security measures to protect their data, according to a survey released last week by Barkly. The high percentage of IT pros with doubts about their security systems caught Barkly CTO Jack Danahy off-guar...
Salesforce shares held strong on Friday, following Thursday's spike on the company's release of a fiscal fourth-quarter earnings report that beat Wall Street estimates and raised revenue guidance for fiscal year 2017. The stock finished up 11 percent Thursday, at $69.42, and held the gains on Friday...
Consumers continued to put their trust in e-commerce websites in 2012, according to the latest American Customer Satisfaction Index released Tuesday. The ACSI, produced in partnership with the customer analytics experience firm ForeSee, showed e-commerce sites making incremental gains in customer sa...
The idea was simple: Build a large catalog of consumer items and make it accessible in a structured format, unlike what already exists in wide-open search engines like Google. Give users tools similar to what they get on financial Web sites. Give a unique online business experience to both the buyer...
EMI Music has recruited Google CIO Douglas Merrill to head up its growing digital music business, the company announced Wednesday. As president of EMI Music's digital business, Merrill will head a new global function that brings together for the first time leadership responsibility for all of the co...
Rumors are flying that E*Trade and TD Ameritrade are again discussing a possible merger, a long-contemplated move that would create an online stock trading powerhouse. The companies reportedly have been in talks for several weeks, but it's not likely that a deal is imminent. Current discussions are ...
The hedge funds that earlier this week called for online broker TD Ameritrade to find a merger partner renewed their call for the strategic move, saying the company is ignoring a "massive value creation opportunity." TD Ameritrade had responded to an earlier call to seek a merger partner by saying i...
Two hedge funds are pushing TD Ameritrade Holding to pursue a merger with a rival firm, the online brokerage announced Tuesday. As an attachment to its regulatory filing, TD Ameritrade included a May 29 letter from hedge funds Jana Partners and S.A.C. Capital Advisors, which own an aggregate of abou...
Government officials have launched investigations into fraud cases that are costing electronic brokerages millions of dollars. Two of the largest e-brokerages are reporting computer hacking incidents in which criminals apparently manipulated client accounts at TD Ameritrade and E-Trade Financial. TD...
Online retailers and service providers improved their customer satisfaction ratings during 2005 and Web-based retailers continued to do a better job of making buyers happy than their off-line counterparts, according to a new report. The annual American Customer Satisfaction Index E-Commerce Report c...
Seeking to keep pace with rivals in a rapidly consolidating industry, E*Trade Financial will buy Harrisdirect for US$700 million in cash. E*Trade said the purchase of Harrisdirect, an online-only brokerage owned by the BMO Financial Group -- parent company of the Bank of Montreal -- would be "highly...
The online financial services world finds itself back in the mergers-and-acquisition spotlight today as Ameritrade and TD Waterhouse have confirmed reports that they are talking about merging their online brokerages. Ameritrade Holding confirmed that talks were under way with Toronto Dominion Bank, ...
The trend for industries to consolidate through major mergers and acquisitions has made its way back to the e-commerce space, with No. 2 online brokerage E*Trade Financial reportedly posed to make a surprise US$5.5 billion bid to buy smaller rival Ameritrade. Neither company has formally acknowledge...
Oracle has made its third purchase in less than a year, announcing today that it has acquired Oblix, a small identity management software company. Terms of the sale were not announced. Oblix's security software allows for Web access control of single sign-on, identity administration and user provisi...
Stocks overcame a brief spike in oil prices to post across-the-board increases today as investors looked to add to gains made before the long holiday weekend. Lifted by earnings news and by bargain-hunting after nearly two straight weeks of declining share values, stocks managed to post their first ...
Extremely - Personalization is a must. Without it, there's little chance of earning my loyalty.
Relatively - Personalization is a plus, but I do consider other factors when deciding who gets my business.
Minimally - Personalization is now automated and commonplace. Brands must do more to make me feel special to earn my loyalty.
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