Search Results

Results 41-60 of 62 for Ned Madden

Social Media Outsourcing, Part 1: Choosing an Image Maker

The familiar social media paradigm of "Listen ... Learn ... Engage ... Earn" has a correlative imperative: "Publish or Perish," and enterprises probably need to find someone else to do the job for them. But be really careful about whom you select ...

SUCCESS STORY

Magnify360 Puts Site Visitors Under the Microscope

Personalization -- the purported long-sought Holy Grail of Web content management -- just might have finally arrived via Web applications that make Web sites responsive in real-time to the unique needs of individual visitors ...

Getting SMBs Acquainted With BPO

Good news for the economy: Small business outsourcing has gone mainstream thanks to the increased use of automation technology -- computers, software and the Internet powering cost-efficient outside service provider teams ...

CONFERENCE REPORT

SoCal Startups Come Out of the Woodwork

"Monetize." ...

ORM: Tracking Operations From Half a World Away, Part 2

Part 1 of this two-part series focuses on on-demand outsourcing relationship management (ORM) and service level agreement management ...

ORM: Tracking Operations From Half a World Away, Part 1

Because outsourcing both creates (money-saving and money-making opportunities) and destroys (existing internal IT infrastructures), the multi-billion dollar global outsourcing industry has given rise to the field of outsourcing relationship management (ORM) and a US$500 million market for ORM software tools from niche players like Janeeva, Kelsar, Digital Fuel, Oblicore and RealTime Bookkeeping...

Breakthroughs in Analytics, Part 3

Part 1 of this series explores the technologies behind analyzing customer behaviors. Part 2 looks into the tools of business intelligence and Web analytics. Part 3 focuses on analytics tools for niche markets. ...

Breakthroughs in Analytics, Part 2

Part 1 of this series explores the technologies behind analyzing customer behaviors. Part 2 looks into the tools of business intelligence and Web analytics ...

B2B in a Web 2.0 World, Part 3: TV Media Relations

Broadcast, cablecast, simulcast, webcast, podcast, vodcast, mobilecast -- the melding of the realms of "lean back" (TV) and "lean in" (Web) technology can mean coming attractions for business-to-business (B2B) marketing communications and video news generation -- if done straight-up, i.e., correctly and transparently. ...

Breakthroughs in Analytics, Part 1

Oh customer, so mysterious ... what have you done ... what will you do ... and what decisions should a business make to keep you or get rid of you? ...

B2B in a Web 2.0 World, Part 2: Social Media Marketing

Corporate social networking ... channel communities ... enterprise social software applications -- the business of business has entered the Web 2.0 world, and there's no going back ...

B2B in a Web 2.0 World, Part 1: Digital Media Relations

Attention! We're listening! ...

The Art of Data Management Compliance, Part 3: Executing Processes

Data management rules and regulations have become a major concern for businesses, due in large part to increasing oversight that often requires organizations to invest in new technologies in order to address compliance issues ...

The Art of Data Management Compliance, Part 2: Guarding Against Theft

Identity theft, a cyber-crime causing inestimable damage for scores of ordinary citizens, has prompted passage of the federal FACT Act Identity Theft Red Flags Rule, issued this year. Part of the 2003 Fair and Accurate Credit Transactions Act, the rule aims to combat the scourge of identity theft, which each year victimizes 8.3 million Americans for a total of US$15.6 billion in losses, according to the Federal Trade Commission...

The Art of Data Management Compliance, Part 1: Keeping Pace

When it comes to properly managing and protecting critical enterprise data and information resources, Corporate America is stuck between two strongly opposing forces ...

Voter Relationship Management: The Constituent Is the Customer

Candidates, political parties and money might seem to dominate the upcoming 2008 U.S. presidential election, but when it comes to voter relationship management (VRM), software rules campaigns and politicking ...

Big Iron Keeps on Trucking, Part 1

Big irony ...

Big Iron Keeps on Trucking, Part 2

Little Iron ...

The Mainframe Lives

Little Iron ...

Portals in an Enterprise 2.0 World

The front office meets the back office at the Web 2.0 enterprise portal ...

E-Commerce Times Channels