The e-ticketing systems of eight airlines, including Southwest Airlines and Dutch carrier KLM, have a vulnerability that can expose passengers' personally identifiable information, mobile security vendor Wandera has reported. They use unencrypted links that hackers can intercept easily. The hackers then can view and, in some cases, even change the victim's flight booking details, or print their boarding passes. Ai...
Shares of Samsung Electronics fell sharply on Tuesday after the company confirmed reports that it had halted production of its flagship Galaxy Note7 smartphone, just launched this summer. The move came after several replacement phones reportedly smoldered or caught fire. Shares fell 8 percent in the...
Samsung has stopped production of its problematic Galaxy Note7 smartphones, according to multiple press reports Monday. The company had been offering replacements of the phone after issuing a recall due to defective batteries, but all four major carriers have stopped doing so, presumably because sev...
Not all innovation is good. Let me illustrate with a few examples of how poor innovation can harm a company. Bad innovation can quickly cut down a brand that took years to build. Generally speaking, innovation is good. Without innovation, we would still be driving a Model T and getting blocks of ice...
Comcast has been trying to improve customer care. It has made some headway, but reliability of its services still is a big issue. I like Comcast people. During the last couple of years, their performance has gotten better. However, the quality of Comcast's service is still unreliable, at best, and p...
Windows 8 is the torpedo that sunk Steve Ballmer, the headlines have been screaming. The news we were all expecting finally arrived last Friday with the announcement that Steve Ballmer would step down as Microsoft's CEO. Now the question is who will replace Ballmer -- and will that person be the rig...
For any of us who grew up in the age of digital, it's starting to feel like deja vu all over again as companies large and small flock to social media darling Facebook. It's not hard to understand the allure, given that there are over 400 million members -- 100 million of which live in North America;...
Many college students have been spending the week on the beaches of Padre Island and other balmy locales, soaking up equal parts sun and alcohol. Meanwhile, the families of America are starting to think about where they'd like to dig their toes in the sand for summer vacations -- if they're not alre...
After years of relying mainly on its own Web site as an online sales vehicle for its airfares, discount carrier JetBlue changed course Monday, striking deals to allow third-party travel sites sell tickets for its flights. JetBlue announced distribution deals with Travelocity, Orbitz, Expedia and Pri...
Online shoppers' thoughts are turning to spring and summer vacation plans, and they are using the Web to turn those thoughts into reality. According to Internet measurement firm Nielsen//NetRatings, traffic to travel Web sites grew 12 percent to 51.2 million visitors in March, up from 45.9 millio...
Very - I look forward to the widespread adoption of AI search.
Moderately - AI search is promising, and I'm cautiously optimistic.
Unsure, but I am keeping an open mind.
Not at All - I do not trust AI-powered search results.
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Customer Commerce Offers SMBs an E-Commerce Path to Better CX
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Investment Scams Skyrocket, Victims in US Fleeced for $4B in 2022
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E-Tailers Face Ongoing Dilemmas of Friendly Fraud, Insider Crime
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The Future of AI in Retail: Beyond the ChatGPT Hype
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Optimize Your Amazon Presence for Maximum Sales Success
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E-Commerce Resolution for 2024: Fearlessly Embrace AI
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2024 Retail Action Item: Satisfy Gen Z Demand for Payment Options
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Gartner Predicts 25% Dip in Search Volumes by 2026
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Omnichannel, Online Consumers Shift to Mindful Shopping Practices
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AI No Longer Curiosity for Retailers but Key to Better Business: Report
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Trendy Drug Demand Escalates Risks for E-Commerce Payment Providers
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