During any holiday season, consumers have a tough time wrestling with each other for best-selling products, but now times have become even tougher, thanks to the proliferation of online "scalper" bots. These robot shoppers, unleashed by cybercriminals, emulate the activity of ticket scalpers in the real world...
Although retailers are slating some outstanding deals for Black Friday, the shine of the once-feverish shopping day has diminished, as product discounts have started to appear earlier and earlier in the holiday season. Discounts formerly found exclusively on Black Friday -- and on its online equival...
Laws usually are established after interpersonal or business activities collide with the real or perceived rights of others. After parties with different positions fight about who's right and who's wrong, legislatures create laws to solve the legal issues raised, and courts enforce them or create th...
Google announced Wednesday that it is opening its Google Shopping Express service to shoppers in the entire San Francisco Bay Area, marking the official launch and first big expansion of the company's same-day delivery service. Google began testing the retail delivery service earlier this year among...
Do you dread calling a company to get customer support? Most of us do. We are on hold forever and the problem drags on way too long, leaving brand loyalty damaged. Some companies are solving that problem by partnering with Support.com -- building customer loyalty, developing a competitive advantag...
Google is heading into the new year with a new set of enterprise customers, the result of moves made this year to revamp its cloud-based productivity applications. For years, Google has been infiltrating areas beyond its core search business. This was the first year it was able to make real headway ...
To say that Microsoft has a lot riding on its imminent Windows 8 launch is to have a magnificent grasp of the obvious. By now, most of us have heard the reports that Microsoft will spend a whopping $1.5 to $1.8 billion in an all-out Windows 8 and Windows 8 RT Surface tablet marketing blitz. Just thi...
Apple's iPhone is showing up everywhere this year. Most major competitors have it, and Apple has also knocked on the doors of some of the Tier 2 players. In an interesting twist, C Spire said yes, and U.S. Cellular said no thanks. Why? I thought everyone wanted the iPhone -- but they have their reas...
Microsoft cofounder Paul Allen's company, Interval Licensing, on Tuesday reopened a patent lawsuit originally filed last August in Seattle against 11 companies, including Apple and Google. Interval claims the defendants violated four patents owned by Paul Allen's company Interval Research before it ...
A federal judge on Friday dismissed a patent lawsuit Interval Licensing -- Microsoft cofounder Paul Allen's company -- filed last August in Seattle against 11 firms, including Apple and Google. Interval claims the defendants violated four patents owned by Paul Allen's company Interval Research on te...
All I wanted to do was save a little money. Is that too much to ask? So I decided to try something I never tried before. I went to check out the Black Friday sales at the local stores the morning after Thanksgiving. Yes, before sunrise. Actually in the middle of the night. Someone should have braced...
Just a month after saying it had no intention of opening a chain of retail stores, Microsoft has announced plans to do just that. The software giant announced Thursday that it has hired Wal-Mart veteran David Porter to lead the retail effort. Porter will report directly to Kevin Turner, Microsoft's ...
Small businesses, beware. Can your business survive a natural disaster? Chances are against your survival if you do not have a recovery and continuity plan in place. A national survey conducted by custom market information company TNSInfo reveals that many small businesses would not survive a natura...
It's an e-tailer's nightmare: In the constant struggle to keep up with online shopping trends and technology, a company relaunches its Web site with all the bells and whistles. However, it soon learns that the site's upload time is at a crawl, or its checkout is too slow. Sure, the firm did its home...
As massive snowstorms battered much of the Midwest and Northeast this week, it was 70 degrees and sunny in Palm Desert, Calif., during eTail 2007 Palm Desert, the 16th annual multichannel retail conference. Nevertheless, weather was merely an added bonus for the hundreds of attendees -- top executiv...
Recycle via a manufacturer or retailer program
Use a local e-waste recycling service
Sell or trade in for cash or credit
Donate or give away
Discard in trash
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The Price Retailers Pay for Flawed Product Information
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The Container Store Enlists Vibes for Smart Mobile BTS Marketing
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New Sweetwater CEO Amplifies Vision for Music Retail
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