Groupon is entering the mobile payments space with its own offering, Groupon Payments. The service, which facilitates credit card transactions, is available to any small business in the U.S.; however, it's offered to Groupon merchants at cheaper rates. Groupon is positioning the service as easier an...
A group of major retailers in the United States on Wednesday announced a new mobile commerce platform, Merchant Customer Exchange. Members include 7-Eleven, Best Buy, Lowe's, Sears Holdings, Target, Walmart, Shell Oil and Sunoco. The group will announce more members over time. MCX is still searching...
Video engages customers, tells stories and creates brand loyalty like no other medium. As a young entrepreneur, Andrew Angus owned an alternative fuel business. As part of his marketing efforts, he made a brief video explaining the process of making fuel from agricultural residues. The experience ma...
The retail space is changing. Twenty years ago we used to shop and buy in person at retail stores. Ten years ago, the Internet started a change Wave. We could buy online but were not ready yet. So we shopped online, but we still bought in person at stores. Now we have reversed this trend completely...
American Express is extending its financial reach to the wild world of tech startups through a new multiyear digital commerce initiative. The $100 million program is designed to help identify and develop innovative technologies to aid the company's digital transformation and strengthen connections ...
Amazon.com launched a free e-book lending library for Kindle on Thursday. The library is open to Amazon Prime subscribers and includes over 5,000 books that users can borrow for free. The list includes hundreds of current and former New York Times bestsellers. Books can only be borrowed and read on ...
Google has premiered the first version of its Google Wallet app, officially kicking off the mobile phone payment system it first announced earlier this year. Google also announced that Visa, Discover and American Express have made the first move toward getting on board with Google Wallet. MasterCard...
Isis, a mobile commerce venture that includes the U.S.' largest wireless providers, announced Tuesday that Visa, MasterCard and American Express will be partnering with the organization. The agreement makes Isis, a joint venture between AT&T, Verizon and T-Mobile and supported by Discover at its...
The average American credit cardholder carries 3.5 credit cards, according to the Federal Reserve Bank of Boston's 2010 Survey of Consumer Payment Choice. Today, consumers use credit cards to pay for more than just large-ticket items. Everything from household items and utilities to insurance premiu...
A new bill introduced in the Senate on Tuesday aims to put the United States in a leading role in the global fight against cybercrime. Dubbed the "International Cybercrime Reporting and Cooperation Act," the bipartisan legislation was introduced by Sen. Kirsten Gillibrand, D-N.Y., and Sen. Orrin Hat...
It seemed like a logical leap: If you already provide shoppers with coupons online, what's to stop you from offering them an online source for e-gift cards? So the founders of online gift card company CashStar pooled resources with online shopping coupon mogul Coupons Inc. to create an outlet for m...
In March, Visa announced that it was removing Heartland and RBS WorldPay, two credit card processors that had experienced major data breaches in the prior months, from its list of PCI-compliant companies. The action is seen by many in the industry as being mainly for show, but the removal of the pro...
The Payment Card Industry regulation changes that take affect Oct. 1 will mean some additional work by IT departments -- and some new spending. But the PCI Data Security Standard version 1.2 will allow the Payment Card Industry a phase-in period to meet the new rules, according to two security firms...
The restaurant-slash-arcade-slash-bar Dave & Buster's is the latest U.S. outlet to suffer a breach of its credit card processing system. Hackers based in Ukraine and Estonia -- assisted by a guy in Miami -- apparently installed packet sniffer malware at the point of sale systems in several D&...
Since 2005, millions of citizens have been affected by reported and unreported data breaches at payment processors, banks and retailers -- but the nation was still stunned when news broke out about the TJX data breach. This has indeed been a larger problem than most recognize, with some 88 million c...
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I can't tell when apps use AI
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Customer Commerce Offers SMBs an E-Commerce Path to Better CX
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The Future of Gen AI in Retail: Balancing Human Factors With Revenue Growth
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