Most of us are aware that the U.S. dollar has been struggling lately. Evidence the fact that it has been on a steady decline compared to the euro. In fact, the dollar recently fell to yet another record low against the euro. Besides meaning that your next trip to Europe will be more expensive, what ...
On November 15, Google filed a lawsuit against Texas-based Auctions Expert International (AEI) for engaging in "click fraud" and attempting to force Google's advertisers to pay for fraudulently generated clicks. Google claims, among other things, that AEI constructed its Web site with the sole purpo...
A strange thing happened after Tara Bradford was "Bangalored" and her job was moved to India. She followed it and stayed. In 2003, Tara was working in the U.S. as a trainer of customer service representatives for Earthlink, an Internet service provider. It was her fourth year with Earthlink and she ...
Some people have the erroneous idea that a small business cannot effectively compete against larger competitors. This concept is quite far from the truth. For example, if someone were to ask you, "What is a major source of job formations in America today?," what would you answer? If you said small b...
The information technology (IT) industry requires more than just competence with a few software applications or development tools. To be able to move up the career ladder and manage IT organizations effectively requires a broader range of skills than those traditionally taught to software developers...
What's the big deal, when every major corporation in the USA searches for an Indian company so they can park all their mundane information management under a banyan tree? Protesters during the industrial age screamed against rapid automation as a serious threat to jobs and a possible destruction of...
The information technology (IT) industry in Pakistan faces challenges that need to be understood by everyone preparing to send or receive IT services from that country. Restrictions on funds transfers from the U.S. to Pakistan, implemented after 9/11, are causing problems for firms in Pakistan that ...
Why is Pakistan the hot new offshore information technology (IT) destination? This is because of a combination of favorable economic circumstances. Just when many Western managers are finally becoming comfortable with the idea of working closely with Indian IT firms, along comes Pakistan. Pakistan i...
Most businesspeople get a knot in their stomachs when they think of bankruptcy. The reasons for this, I believe, are twofold: They don't have the basic knowledge about the implications of bankruptcy; and they feel a loss of control whenever they think about it. This article attempts to dispel the my...
Online and offline, consumers are at a disadvantage when entering into a contract for services or the purchase of goods because, in most cases, a customer is not in a position to negotiate the terms of the item being purchased or the service being provided. Moreover, in the event of a dispute, the u...
Advertising slogans or taglines pushing sales are great for getting a customer's attention as they often tangle and hold them hostage for a second or two. Some taglines catch the user's attention, but most are simply confusing, causing them to "escape the trap" and run away. The combined yearly budg...
U.S. firms outsourcing software development and customer service work to firms overseas are largely doing so without regard to the environmental or labor records of those firms. This is a risky path for U.S. companies to follow, according to Trudy Heller of Executive Education for the Environment. "...
Has this thought ever haunted you: "What if one of my big customers goes under?" And, have you ever felt out of control when having such worrisome thoughts? Well, you don't have to sit back and wait for something to happen. You can be proactive. There is a way by which you can protect yourself again...
It's time again for a medical check. As we approach 2005, it's best to know if your corporate identity image is healthy, slightly injured or on a life-support system. You have to know this, as only healthy images are fit to run the race, and potentially win. Injured corporate identities can surely s...
North American firms often take great pride in their environmental policies and performance, and justifiably so. Corporate demonstrations of environmental and social responsibility generate long-term marketing and branding advantages, which translate into competitive advantages. American consumers, ...
Very - I look forward to the widespread adoption of AI search.
Moderately - AI search is promising, and I'm cautiously optimistic.
Unsure, but I am keeping an open mind.
Not at All - I do not trust AI-powered search results.
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Customer Commerce Offers SMBs an E-Commerce Path to Better CX
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Investment Scams Skyrocket, Victims in US Fleeced for $4B in 2022
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E-Tailers Face Ongoing Dilemmas of Friendly Fraud, Insider Crime
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The Future of AI in Retail: Beyond the ChatGPT Hype
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Optimize Your Amazon Presence for Maximum Sales Success
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E-Commerce Resolution for 2024: Fearlessly Embrace AI
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2024 Retail Action Item: Satisfy Gen Z Demand for Payment Options
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Gartner Predicts 25% Dip in Search Volumes by 2026
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Omnichannel, Online Consumers Shift to Mindful Shopping Practices
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Trendy Drug Demand Escalates Risks for E-Commerce Payment Providers
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