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Results 61-80 of 409 for jeff kagan.
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Amazon’s Echo Show: The Future Is Here

Amazon recently launched its Echo Show, which brings a visual screen to its smart speaker device. The screen changes the Echo experience quite a bit, and I wonder whether we're ready to start living in what seems like a futuristic Star Trek world. The Echo Show experience is sort of like having a la...

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Netflix Climbs the Growth Wave as Cable TV Slides

Things change quickly. A few short years ago, Netflix was nothing more than a mail order video rental business. Since then, it has been growing rapidly and changing. Believe it or not, Netflix today has more U.S. subscribers than cable TV. That's an amazing accomplishment -- and a major hit to tradi...

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The Best Wireless Service and Smartphone

During a recent grocery checkout conversation, it came up that I was a wireless analyst, and the cashier asked me which was the best wireless service and best smartphone. This is a question I get frequently, and though it seems straightforward, it's difficult to answer. As I told the cashier, it dep...

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Comcast Rolls the Dice With Xfinity Instant TV

Comcast has led the way in cable television ever since it acquired AT&T Broadband a decade ago. However, in recent years, new technologies -- like IPTV and wireless TV from new competitors like AT&T and DirecTV Now -- have been eating away at Comcast's growth. That's why Comcast not only has...

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Charter’s Wireless Play

Charter Spectrum has announced it will resell Comcast's Xfinity Mobile wireless service to customers inside its region. The good news is that this deal lets Charter get quick access to wireless without competing with Comcast. Comcast and Charter Communications last week said they had reached an "ope...

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C Spire’s Place Among Cable TV Challengers

Cable TV has been facing mounting attacks from new technologies and new competitors. C Spire recently joined the action, announcing plans to enter the pay-TV space. It's not yet clear what C Spire TV will be, or how it will impact the marketplace. We'll have to wait for C Spire to spell that out in ...

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Will Amazon Go Reinvent Retail?

Every time I walk into a retail store, I complain. I grumble to my wife about the same pet peeve every time we go shopping. After walking the aisles and filling the basket, you then must go through the most inefficient checkout process. First you unload everything, then it's rung up, then you put th...

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A Solution for the Uber CEO’s Anger Problem

Uber CEO Travis Kalanick has earned a reputation for having a short fuse. In addition to his apparent personal anger management issues, there are the stresses that come with running a giant company -- and Uber recently has been losing executives. When it rains, it pours. What's happening with Kalani...

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Verizon Wakes Up to Join Mobile TV Race

Following decades of slow movement due to cable companies facing no competition, the television world is changing rapidly. Lots of challengers have arisen in the pay-TV space in recent years. One of the latest comes from Verizon, which has improved its FiOS mobile app to offer data-free streaming. A...

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Time to Get Serious About IoT Cybersecurity

Both companies and individuals will have incredible opportunities ahead with the Internet of Things. IoT is starting to combine with artificial intelligence, cloud-based services, and many other new segments, creating a very fertile growing field. However, it also poses a growing threat for security...

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Trump’s Not the Only One With a Phone Security Problem

Is your Android phone secure? President Donald Trump's favorite smartphone reportedly is an older Android device. Security concerns flared recently, following indications that he sent some tweets from it. Of course, the president has been given a special secure device, but it's not clear whether he ...

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Wireless, Telecom and Pay TV: The Future Is Coming Into Focus

Wireless, telecom and pay TV -- including cable, satellite and Internet services -- are all on a growth trajectory, but each company is taking a different path. That means comparing them will be more difficult going forward. In the past, the companies in these sectors in many respects looked the sam...

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Why Companies Botch Customer Care

Do your customers come first? Companies spend a fortune to win and keep their customers. They advertise and market their products and services like crazy. Because of that cost, you would think every company would want to keep its customers happy. It's more cost-effective to keep an existing customer...

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Which Wireless Carrier Is Best for You?

Which wireless carrier is best? Many studies are undertaken every year, and while they are interesting and accurate, they often are not that useful in selecting the best carrier for you. Why? Simple. They are generic studies, but you are not a generic customer. If wireless performance were the same ...

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2017: AI’s Coming Out Party

AI will be having a big coming out party in 2017. While there are plenty of opportunities in this space for workers, executives, investors and partners, not every company that uses the term "AI" in its marketing will become a serious winner in the field. As advanced as AI is -- and I have seen some ...

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Beware of Wildly Inconsistent Online Shopping Rules

Before you sit down at your kitchen table and lose money shopping for Christmas and holiday gifts, you'd be well advised to learn the rules of the online shopping road. They can be very different from one vendor to another, so shop carefully. Some companies do a great job with customer care. Others ...

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Pay TV’s Newest Innovation: Giving Users Control

With the launch of Stream Saver, AT&T Mobility has given users control over their streaming video quality. Stream Saver is similar to Sprint's video optimization and T-Mobile's Binge-On plans. Now, the only major carrier not offering a video optimization service is Verizon Wireless. Stream Saver...

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Can Charter Turn a Frog Into a Prince?

Charter intends to revive the damaged Time Warner Cable image and brand in the minds of the customer and investor, which is both a challenge and an opportunity. Charter and Comcast are two of the companies American consumers hate the most. However, the pay-TV industry has begun a complete transforma...

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Batterygate Will Kill Samsung’s Holiday Shopping Season

When news of Samsung's Batterygate first surfaced, I think that mine may have been the only voice saying the Samsung brand would suffer significant damage, but the company didn't realize it yet. It was lonely, but lately others have come to agree. Samsung now is going through one of the most painful...

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Who’s Riding the New TV Wave?

There is a generational shift occurring in the TV industry. Traditional cable TV, which dominated the last several decades, is going away. Companies like Comcast, Charter and Cox are facing something new: new technological innovation and competition. Which companies will survive, and which will not?...

Elon Musk's Dec. 2 action to release The Twitter Files: Approve or Disapprove?
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