I've been spending time this summer barnstorming Barnes & Noble bookstores in New England signing copies of my book on repairing climate change, The Age of Sustainability. These were my first visits to bookstores as a seller, not a customer -- and I previously hadn't visited a store in a while. I wasn't prepared for what I found: The experienc...
Internet marketing has become so popular that e-commerce retail sales in the U.S. are on pace to double between 2009 and 2018. The transaction value of e-commerce service industry contracts reached $600 billion in 2016. Despite the rush to digital commerce, the rules for business transactions are st...
The expanding world of Internet commerce likely will generate a corresponding expansion of data breaches, with the result that e-commerce businesses increasingly will become the targets of consumer class action lawsuits. Breach litigation has become more prevalent as a result of a perceptible legal ...
One fundamental element of building a brand relationship with customers is consistency. Widely franchised companies like Starbucks compromise consistency, however. They employ several different business models instead of sticking to one. This approach confuses customers and hurts the master brand, s...
Apple reportedly has been working on a redesign of its e-book app for iPhones and iPads, in what could be the biggest upgrade to its e-book service in years. The new app reportedly is undergoing testing and will be released in the next few months. It will have a simpler interface that better highlig...
Amazon's plan to buy Whole Foods Market has raised many new questions. If the company is successful in making the acquisition, and then successful in operating the business, it could transform the entire grocery industry. If we pull the camera back, we can see how success on the grocery side could f...
Before you sit down at your kitchen table and lose money shopping for Christmas and holiday gifts, you'd be well advised to learn the rules of the online shopping road. They can be very different from one vendor to another, so shop carefully. Some companies do a great job with customer care. Others ...
Google this week announced that it has expanded its Google Shopping Express service to Chicago, Boston and Washington, D.C. It has renamed the service "Google Express" and added several new merchants. Members will get same-day or overnight delivery on eligible orders exceeding $15. They'll also get ...
Some Barnes & Noble customers in Manhattan, West Los Angeles, and the San Francisco Bay Area will be able to get same-day delivery of their purchases through Google Shopping Express, according to media reports that surfaced Thursday. Barnes & Noble CEO Michael Huseby described the teamup as ...
Barnes & Noble finally bit the bullet. The company on Wednesday announced its board of directors had approved a proposal to spin off its Nook e-reader business into a publicly traded company. Both its print and e-book divisions have been struggling financially for several quarters; it has become...
Apple grew from a small Microsoft competitor in the 1990s, to the tech giant of the 2000s. However, since Steve Jobs' passing a few short years ago, Apple has changed. At the same time, the industry has changed. Today, Google and Samsung offer strong competition. Apple now has to do something it nev...
Amazon reportedly is gearing up to launch a streaming music service this summer, taking on competitors like Pandora and Spotify. The streaming service would be part of Amazon's $99 per year Prime service, which offers subscribers free two-day shipping on many items, video streaming and an e-book len...
The U.S. Attorney's Office for the Western District of Washington and the Securities and Exchange Commission have lodged criminal and civil enforcement actions against a former senior portfolio manager at Microsoft and his friend, alleging insider trading. They also accuse the two of planning to u...
Yes - I'm more likely to buy with flexible payment options.
Sometimes - It depends on the item and terms.
Rarely - I typically prefer paying upfront to avoid debt.
Not at All - My purchase decisions are based on need and budget.
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How Retailers Can Use Payments To Win in Today’s E-Commerce Ecosystem
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Investment Scams Skyrocket, Victims in US Fleeced for $4B in 2022
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Cyber Insurance Costs Rising, Coverages Shrinking: Report
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The Future of AI in Retail: Beyond the ChatGPT Hype
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The Art of Timing Social Media Posts for Retail Success
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Musk Rolls Dice With Drastic Rebranding of Twitter
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Mobile Shopping Apps Linked to Digital Wallets: A Loyalty-Driving Duo
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Subscription Commerce Merchants Innovate Amid Rising Churn Rates
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Retail Sector Bearing the Brunt of Cyber Assaults
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New Wix AI-Powered Platform Promises Speedy E-Commerce Website Creation
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Subscription Sales Spur Superior Selling
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