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PODCAST

Adobe Systems’ Kumar Vora on Empowering Customers

Web 2.0 technologies offer more opportunities than just sharing information with friends and family on Facebook or uploading user-generated videos on YouTube. The tools that help enable conversations between people on the Internet can also help corporations get closer to their customers. ECT News Network interviewer Renay San Miguel talks to Kumar Vora, Adobe Systems vice president for product strategy and enterprise marketing, about cost efficiencies enabled by Web 2.0 and whether its easy or difficult for software applications allowing instant feedback from customers to be placed on top of existing enterprise architectures. Vora also gives examples of how Adobe's suite of Web 2.0 tools are helping corporations and government agencies cut down on process times while addressing security concerns...

Congress Stalls on Economy but Moves on Net Radio Royalties

The weekend media spotlight was on the heated Congressional negotiations that produced a financial bailout bill, which promptly went nowhere. But hidden somewhere in the static of dealmaking, rhetoric and counteroffers was a strong signal of support for Internet radio ...

Google’s Page Makes Noise Over ‘Rigged’ White Space Test

Maybe everybody involved in the debate over wireless spectrum white spaces should give each other a little, well, space, if the acrimonious comments broadcasting from Washington, D.C., this week are any indication ...

OPINION

Technology, Knowledge, Power and Wall St.: Do We Know Too Much?

I was a technology reporter for CNBC during the boom years of 1997-2000, when the only inflation that was going on was the air being pumped into the tech bubble by day traders ...

The Verdict Is Out in Jammie Thomas Case

She wasn't the first person to be sued by the music industry for illegally sharing digital music files, but Jammie Thomas was the first to go to court in the ongoing battle over copyrights, consumers and charges of piracy ...

Same Song, DRM-Free Medium: SanDisk Sells Albums on Memory Cards

What do Metallica and SanDisk have in common? For both, the memory remains. ...

Brin Steps Into Genetic Ethics Debate With Blog Revelation

Sergey Brin had his own genetic code Googled by his wife's DNA testing company. The results, revealed in the first posting of the Google cofounder's new blog, show that he carries a gene mutation that predisposes him to Parkinson's disease ...

Amazon’s New Service to Rain Content From the Cloud

Amazon pioneered the magic in e-commerce by allowing people to shop for books and music online. Its latest business moves, however, have involved building an infrastructure that allows companies to weave their own Internet spells for customers via online storage, Web services and cloud computing ...

Digital Media Forces Close Ranks Against Apple

It reads like another Hollywood sequel. In fact, please try to imagine the late, great movie trailer voice-over artist Don LaFontaine intoning the following copy: ...

New YouTube Guideline Targets Terrorists, Ninjas, Street Racers

A day before Americans bowed their heads to remember the victims of Sept. 11, YouTube bowed to pressure concerning online terrorist propaganda from Sen. Joe Lieberman and decided it will no longer allow videos that encourage or teach people to hurt other people ...

STARTUP TO WATCH

GoodGuide.com Gives Up the Goods on Goods’ Goodness

Kate Moloney-Egnatios' intuition led her to Intuit. She followed the signs in her career pointing to Verisign and paid her dues at PayPal. But she says her latest tech startup is even more of a winning business idea than tax preparation software and online payment/authentication systems, and the audience at this week's TechCrunch 50 conference seemed to agree...

INSIGHTS

Can Neighborhood Blogs Rescue Community Journalism?

Let's say you're a newspaper reporter, and you got into the business because you love to tell stories. You revel in the conflict and drama to be found in everyday situations, from crime scenes to City Hall -- and if you live in Detroit, you get to cover both at the same location, which helps save on gas money. You spend 20-plus years working your way up from covering school board meetings for small-market weeklies to investigative series for mid-size dailies to a having your own column at a major metropolitan newspaper, along the way accumulating awards and a Rolodex full of sources that could choke a fake Bigfoot...

OPINION

Can Web 2.0 Survive the Cancer of Comment Trolls?

I can hear the complaints already: If you read one more geeky media type going on about how Web 2.0 is helping transform the news from a lecture into a conversation, you'll fire off an angry e-mail or toxic, troll-worthy comment accusing me of trafficking in trendy new media cliches ...

Nokia Set to Open Comes With Music Buffet

So far, no mobile phone company has been able to make subscribers dance to its tune with a wildly popular, downloadable-to-handset music service. Yet Nokia, the world's biggest maker of mobile phones, still wants in on the action, so it's announcing that the first handset preloaded with its Comes with Music service will be sold in the United Kingdom in October...

INSIGHTS

Cable Network, Meet Social Network: Match Made in News – or Marketing – Heaven?

The moment may have passed way under your media radar, seeing as how it happened on a Sunday night in late August, when TV viewers were just coming down from a Beijing Olympics high. On CNN, anchor Rick Sanchez was previewing the Democratic National Convention about to get under way in Denver, grilling senior political analyst Bill Schneider about the latest poll numbers showing John McCain and Barack Obama in a tight race, when Sanchez turned to his audience for a question...

Photoshop Tries to Win Over the Web 2.0 Crowd

What should photo imaging software giant Adobe be focusing on in a Web 2.0 world? Judging from some new products, it's not just taking on the likes of Apple's iPhoto and Aperture; it's learning to work and play well with social networks like Facebook and digital media storage Web sites such as Flickr ...

Analyst: Amazon to Kindle Market for E-Textbooks

In a move that could free up backpack space on college campuses nationwide, Amazon is reportedly looking to enter the school textbook market with the release of a new, student-friendly version of its Kindle electronic book reader ...

American Takes Lead in Sky-High WiFi Race

The race is over for domestic airlines looking to turn their planes into flying WiFi hotspots; American Airlines is first off the runway. But can offering onboard Internet access help smooth out passenger turbulence created by additional charges for carry-on bags, food, even blankets and pillows? ...

Google Goes Grassroots in FCC Lobbying Push

Call it a digital land rush -- a stampede along the broadcast spectrum, the invisible areas of the air where TV signals, phone calls, wireless Web access and emergency alert frequencies roam. Google has its sights on some potentially lucrative tracts of the spectrum, so it's asking YouTube users to help sway the Federal Communications Commission ...

TECH BLOG

If Users Are ‘Integrating’ TV, Web News, Why Can’t Journalists?

When I covered the 2007 Consumer Electronics Show for CNN, I wasn't just peeking into the future of technology. I was getting a very personal look at how technology is changing journalism and the consumption of news ...

To earn your loyalty as a consumer, how important is it that a brand provides a personalized experience?
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