Search

Results 21-40 of 409 for jeff kagan.
OPINION

Google Fiber Missteps Could Tarnish Brand

This winter has been very rough on Google Fiber, Alphabet's high-speed Internet service. An overabundance of snow, ice and water have caused service outages. Why do these issues not seem to hamper competitors? The latest news is that the service is leaving Louisville, supposedly due to a faulty inst...

OPINION

5G Is Key to T-Mobile, Sprint Merger

Over the last several quarters, I have heard opinions of the pending T-Mobile, Sprint merger from every corner. Those who are pro-merger focus on all the benefits it woud bring. Those who are anti-merger focus on what would be lost and how it would harm different segments. Amid the chaotic debate, w...

OPINION

Is Facebook’s Five-Point Fix-It Plan Enough?

Many faithful Facebook users had the rug pulled out from under them during the last year. Both Sheryl Sandberg and Mark Zuckerberg appeared before the U.S. Congress and spilled the beans on how the company had betrayed its members. I don't think the company's leaders realized that Facebook was doing...

OPINION

Microsoft Word in a Word: Frustration

Why have Microsoft and Apple been wasting the time of their users? My latest irritation concerns the disappearance of the Microsoft Word "Recent" folder from my MacBook. It was simply gone. Vanished. Poof. Like most people, I have a morning routine. I wake up, make my first cup of coffee, and sit do...

ANALYST CORNER

Cable One’s Bright Sparklight Idea

The cable TV industry has been changing over the last decade and lately has been penetrating the wireless space. Brands like Xfinity Mobile, Spectrum Mobile and Altice Mobile have emerged. Cable One, a smaller cable television company, has announced its new brand, Sparklight. Could this be its first...

OPINION

Is IBM’s Watson Still an AI Success Story?

IBM's artificial intelligence creation Watson wowed the world with its appearance on the TV game show, Jeopardy! less than a decade ago. It was amazing to see a computer play against human beings and do so well. It showed how IBM was on a rapid growth path. However, in the years since, it has been s...

ANALYST CORNER

Siri Needs an Attitude Adjustment

You would think that a successful company like Apple would want to learn what ticks off its customers about its products and services, and then fix them. You would think that it would learn that its negative-thinking artificial intelligence assistant, known as "Siri," is ticking off users. Few peop...

ANALYST CORNER

Can Sprint Get Out of Its Own Way?

There has been so much water under the wireless bridge. Sprint has tried to keep up with the big players, but even though it has a good quality mobile product and plenty of spectrum, it seems it just can't catch a break, win market share, and become more relevant. Based on its latest earnings report...

ANALYST CORNER

The Secret Ingredient for Social Media Success: Elbow Grease

Many people would like to know the ingredients of the secret sauce that will get their Twitter and LinkedIn follower lists to grow. I have tried some things that proved successful. I have learned from other successful users as well. Here are a few ideas that have worked for me. First, here's an upda...

ANALYST CORNER

Apple’s Slow March to 5G

Why is Apple taking such a slow approach moving toward 5G with its iPhone models and tablets? Just look around at all the buzz on the rapid rollout of 5G products and services. It seems every wireless carrier, every other handset and tablet maker, and every wireless gear maker is in a mad dash to be...

ANALYST CORNER

At Long Last, Apple Delivers iPhone Batterygate Fix – and Much More

Apple has fixed a big self-created problem that iPhone users have been wrestling with for far too long. It is finally history with the latest iOS update. For those of you who have been suffering due to the iPhone's batterygate problem over the last year, I have great news. Apple finally fixed this n...

ANALYST CORNER

Why Is Wireless Caller ID So Often Wrong?

I have a gripe with the way Caller ID works -- or in fact, increasingly doesn't work -- on wireless phones. I've noticed that most very stinking time I get a call on my wireless phone, the Caller ID information is wrong. Sometimes the number is correct, but the city is wrong. When Caller ID was intr...

ANALYST CORNER

When Unlimited Wireless Data Is Not Really Unlimited

Verizon Wireless made a big mistake last week. Like it does with all users who go above their wireless data thresholds, it slowed the wireless data connection to firefighters battling blazes on the West Coast. Errors such as this are becoming a growing problem as we depend more on smartphones and wi...

ANALYST CORNER

The Two Sides of the Artificial Intelligence Coin

The growth of AI has been astounding -- yet it is still in the very early stages. Where are we today with this new technology, and where are we heading? Which companies are struggling, and why? What's coming next? AI for years has been a staple of science fiction -- from the starship Enterprise's ta...

ANALYST CORNER

The Challenge of Growing Your Social Network Influence

So, you want to increase your social network followers on Twitter, LinkedIn, Facebook and more? Great. Me too. But how? That is the key question everyone wants an answer to. Over the last year or two, I've been researching this and trying all sorts of methods. Some work and others don't. I have buil...

ANALYST CORNER

Cover Up, Your Smart TV May Be Spying on You

Did you know that fancy smart TV sitting in your living room, kitchen, bedroom or bathroom actually may be watching you? Sorry to break it to you. It's another example of amazing modern technology designed to help marketers while striking a blow to privacy. Then again, we haven't had privacy in mor...

ANALYST CORNER

Will MVNO Worries Complicate T-Mobile, Sprint Merger?

T-Mobile and Sprint have embarked on the road to a merger, creating some consternation among competitors. One concern that the combined company would have too much power as a mobile virtual network operator -- possibly controlling as much as 40 percent of the MVNO marketplace. The question is, shoul...

ANALYST CORNER

What Ever Happened to Google Fiber?

A couple of years ago, one of the hottest new technologies was Google Fiber. Everyone was talking about it. Everyone wanted access to it. Every city wanted to be the next on the list to get it, because it would attract new citizens and encourage existing residents to stay. It was thought there would...

ANALYST CORNER

The Wireless Industry’s Two-Horse Race

There has been a lot of noise in the wireless industry in the last few years. Between the competition among existing wireless carriers and the challenges of new players, the industry has been growing and transforming. However, despite all the chaos, one thing has remained unchanged: Verizon Wireless...

ANALYST CORNER

Charter Spectrum May Want to Rethink Its Digital Pay-TV Service

Cable television companies have been rushing to introduce new digital pay-TV products. Traditional cable TV has been on the decline in the midst of a growing wave of new competition and new technologies. The new offerings reflect forward thinking and are a step in the right direction, but too many p...

E-commerce Times Channels