By Keith Regan E-Commerce Times
07/11/02 10:51 AM PT
Amazon's Canadian rivals are protesting its move into the country, saying Amazon plans
to ship books through Canada Post, the government-subsidized national mail service.
A Canadian government agency has cleared Amazon.com (Nasdaq: AMZN) to sell books through its newly
launched Canadian Web site, saying the e-tailer is not subject to a law that regulates
foreign investment in booksellers.
The Department of Canadian Heritage issued a statement Wednesday saying that Amazon's
Canadian site is exempt from provisions of the Investment Canada Act that would have
required Amazon to seek permission before selling books in the country.
The agency said it determined after a "thorough review of the available evidence" that
the law does not apply to Amazon because the e-tailer is neither establishing a new
Canada-based business nor buying an existing one. The Act seeks to monitor foreign
impact on businesses thought to influence cultural heritage, including the publishing
industry.
Already There
The decision comes about three weeks after Amazon launched its Canadian site, its fifth
international incarnation. The company already operates German, French, UK and Japanese
sites.
Amazon has maintained all along that it is exempt from the Investment Canada provisions
and has been careful to comply with Canadian law. The company cited its desire to comply
as one reason it delayed its Canadian launch until now.
But rival booksellers, including Canadian online competitor Indigo Books and Music and
the Canadian Booksellers Association, pressured officials to review the e-tail giant's
move into the country.
They focused largely on the fact that Amazon plans to ship books through Canada Post,
the national mail service, which is subsidized by the Canadian government.
No Big Deal
Despite the positive outcome for Amazon, the e-tailer has downplayed its Canadian
launch, and with good reason, Morningstar.com analyst David Kathman told the E-Commerce
Times.
"A lot of Canadians have already been buying books from the U.S. site, and Amazon will
have no physical presence in Canada," Kathman said. "Canada is a natural market for
Amazon to want to reach, given its physical proximity to the United States and the
similarities of language and culture. It's not as important as Europe or Asia in terms
of number of potential customers, but on the other hand, launching a Canadian site is
logistically much easier."
Dear Customer
Meanwhile, back in the United States, rival e-tailer Buy.com is trying to capitalize on
any momentum it might have gained from two recent price challenges to Amazon.
On the heels of a move to offer free shipping with no minimum purchase and to undersell
Amazon on all books, Buy.com founder Scott Blum ran an ad in The Wall Street Journal
directly addressing Amazon customers.
"I wanted to offer my personal commitment to Amazon customers that they would have as
positive a shopping experience with Buy.com, if not better," Blum said in the letter.
He also included his "personal" e-mail address and said he is eager to hear from Amazon
customers.
Most analysts seem to believe Buy.com will be able to battle Amazon for only a limited
time before the larger e-tailer wins the long-term price war. But Buy.com has said its
own book sales have skyrocketed since it introduced free shipping and lowered prices.
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Book to the Future for E-Commerce July 02, 2002
The smart money right now isn't on Buy.com pulling off a giant-killing. It might poke the
giant in the gut a few times and maybe knock him for a loop, but victory seems unlikely.
No U-Turn on Road to Free Shipping June 25, 2002
Putting so much pressure on the shipping department will likely cause something else to
give, like profits. But so what? Let's forget profits for a while.
Buy.com Slashes Book Prices To Undercut Amazon June 25, 2002
Buy.com survived 2001 only because founder Blum stepped in to rescue the firm and took it private, shielding its financial condition from view.
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online retailers expand their once razor-thin profit margins through cost savings.
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"We're eager to see how customers respond," Amazon CEO Jeff Bezos said. "We hope we'll be
able to make it permanent."
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