By Keith Regan E-Commerce Times
10/22/01 10:19 AM PT
While recent spending estimates call for e-commerce to grow, they also signal the end
of the triple-digit expansion the industry once enjoyed.
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Surging apparel sales will help fuel a 43 percent rise in online spending this holiday
season, Web measurement firm Nielsen//NetRatings (Nasdaq: NTRT) said Monday.
Nielsen//NetRatings predicted that US$10 billion will be spent online during the last
eight weeks of the year. Clothing will top all other sectors with nearly $2.5
billion in sales , the firm said.
"The apparel category has ranked consistently as
one of the top revenue-generating sectors in e-commerce,"
said Sean Kaldor, vice president of analytical research at
the New York City-based research firm.
Two Reasons
The rise of online clothing sales is due to two factors, said Kaldor. First, more top
offline retailers have taken steps to convert catalog customers into Web buyers.
At the same time, "many online shoppers have grown more comfortable with buying clothing
online without touching or trying on the garment," Kaldor added.
Dueling Estimates
The Nielsen forecast is largely in line with one released recently by Forrester Research
estimating
an $11 billion shopping season,
or about a 10 percent increase over last year. While the Forrester outlook
includes online travel spending, Nielsen does not include travel in its forecast.
While both forecasts call for respectable growth for e-commerce,
both also signal the end of the triple-digit expansion the industry
enjoyed for several years.
According to Nielsen, books, music and video will be the
second-largest sector after clothing, with $1.7 billion spent,
followed by auctions at $1.3 billion, toys at around $1 billion,
and computer hardware at around $900 million.
Toy Story
Kaldor said that the toys sector has performed well despite
the closing of several high-profile pure-play sites, including
eToys, and a near-disastrous
holiday season in 1999, when shipping problems caused
scores of Toysrus.com shoppers not to receive orders on time.
The troubles led to a spate of lawsuits and, eventually,
government-imposed fines for a handful of e-tail sites.
"Partnerships like Toys 'R' Us and Amazon have helped
the sector succeed in attracting holiday shoppers and
turning eyeballs into dollars," Kaldor said.
Broader Shopping Base
Nielsen predicts a surge of new shoppers coming to the
Web this holiday season as well. The forecast calls for about
106 million people to shop online in December, a 27
percent jump over the 85 million who bought something
on the Web during the same month last year.
"This signals a solid outlook for e-tailers who will benefit from an even larger group of
shoppers," Kaldor said. "With more people shopping and
buying online compared to last year, e-commerce
activity is set to post respectable year-over-year growth,
despite the effects of the economic slowdown and recent
national events."
The Nielsen//NetRatings forecast is based on
the eCommercePulse index the firm runs along
with Harris Interactive, which regularly surveys
a sample of about 35,000 Internet users and
measures spending in 13 categories, including
health and beauty, home and garden and electronics.
E-tailers Realize Money Can't Buy Loyalty October 19, 2001
Most consumers who abused Internet giveaways felt no guilt, Jupiter Media Metrix analyst
Heather Dougherty said. Rather, their attitude was, 'If you're dumb enough to let me get
away with it, why not?'
Related Stories
Study: Global Holiday Net Sales To Top $25B October 22, 2001
Researchers say most Web shoppers are satisfied with their experience and that
those returning this year are likely to increase their online spending levels.
E-Commerce: Weathering The Storm October 18, 2001
Amid all the doom and gloom, and even as tech companies turn to the bankruptcy courts,
e-tailers are hanging on to their shingles.
The E-Tail Holidays Are Coming, Ready or Not October 10, 2001
What gift will be the hot item online this holiday season? As yet,
too much uncertainty clouds the picture to answer that question.
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