By Keith Regan E-Commerce Times
11/08/01 4:34 PM PT
CyberRebate's original bankruptcy filing said it owed $80 million to about 200,000
consumers, and it's likely that more claims have come in since.
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If Santa went for the same gambit as some online shoppers this year, then come Christmas,
you may be the recipient of a Monopoly game that cost St. Nick a cool hundred bucks.
Pretty interesting, considering that most stores, offline and on, sell Monopoly for
about US$15. Such is the effect that CyberRebate will likely have on the holidays
this year.
You remember CyberRebate. That was the fine site that sold people items at outrageously
expensive prices, with the promise that an outrageously generous rebate would come. That
was a promise they delivered on for some time -- right up until the time when they
couldn't anymore.
It was May of this year, to be exact, that CyberRebate ran to a
bankruptcy court on Long Island in New York for
protection. And it's no doubt starting to dawn on some of the forlorn CyberRebate
shoppers that they might as well give away the goods they paid so much for.
Heavy Duty
CyberRebate's original bankruptcy filing said it owed $80 million to about 200,000
consumers, and it's likely that more claims have come in since.
By all accounts, the CyberRebate filing has created an extra heavy workload for the
court, which even set up a separate link on its home page for the CyberRebate case. No
other current bankruptcy filing gets that treatment.
It will likely be a while, a good long while, before the court figures out what to do
with CyberRebate. But some of the consumers, whose high hopes somehow prompted them to
spend $2,000 on a $200 printer, aren't waiting around for a bankruptcy judge or
Santa Claus to save the day.
Beautiful Dreamer
Last week, the Boston Globe carried the story of a man who has filed claims with two
of his credit card companies seeking reimbursement for the rebates he was owed. This
particular man -- attempts to reach him weren't successful; his phone number's not
listed -- claims that he only extended himself the way he did because he believed without
question that his credit cards would back him.
In other words: He was playing with house money. And quite a stack of it to: He claims
he's owed $90,000 in rebates. And he said so far he has kept the items in their
original boxes, just in case CyberRebate suddenly decides to accept returns.
But a funny thing happened when he went to the window to cash out with his credit
card company -- to pass the buck as it were. The people at the American Express window
tried to pass the buck, too.
No Thanks
Those AmEx folks reportedly told the man thanks for asking, but no thanks. As far as
they're concerned, there were two transactions: One in which the consumer paid for the
merchandise, and the rebate transaction.
The credit card company says it backed the first one, which in almost every case went
through. The second transaction, well that's a bit of a gray area. And an expensive one.
But the fun doesn't stop there.
Tax Season
Other CyberRebate victims say they'll donate their items to charity. But of course, they
can't deduct the absurdly high price they paid, can they?
I suppose they can try,
meaning the Internal Revenue Service will hold the passed buck, at least for a while.
Whether the buck lands back in the laps of the CyberRebate founders, whose genius
made all this possible, remains to be seen.
In the meantime, why shouldn't their customers feel the joy of giving this holiday season.
Time for them to swallow hard and give a $200 DVD to their nephew. It might bring
a ray of happiness into an otherwise bleak situation.
What do you think? Let's talk about it.
Note: The opinions expressed by our columnists are their own and do not necessarily reflect the views of the E-Commerce Times or its management.