By Paul A. Greenberg E-Commerce Times
09/21/01 9:03 PM PT
No one should accuse the online sales community of capitalizing on tragedy. If anything,
a strong showing among e-tailers could be one more necessary boost to an extremely
tenuous economy.
When they write the definitive history book about the evolution of electronic commerce,
2001 may emerge as a pivotal year in the industry's growth.
That may sound surprising, particularly since the year so far has seen a bunch of dot-coms
dying on the vine, not to mention general skepticism among consumers, investors and
industry observers as to where and when growth will begin again.
Yet despite the naysayers, this year has seen a series of dynamics that could spell
success
in the long term.
Even this week, in the midst of the nation's tragedy, the dynamics continue. It started
with Yahoo! (Nasdaq: YHOO) announcing September 17th that it was repurchasing almost
5 million shares of its common shares from Softbank.
Buying In
Yahoo! stepped in as soon as the U.S. Securities and
Exchange Commission (SEC) loosened its
restrictions on such purchases. Although the buy represents only
a miniscule percentage of the company's outstanding
stock, the move was symbolic on a number of levels.
First, the company showed strength and confidence in
itself. Further, Yahoo! was among the first to lead
the way in buying American, a move many say will
bolster the economy.
A number of other tech and e-commerce companies made
similar buybacks, including E-Trade (NYSE: ET)
and Priceline (Nasdaq: PCLN).
Dealing Around
On another front, e-commerce giant Amazon.com (Nasdaq: AMZN) and retail leader Target
revealed their intention to form a partnership.
Although both companies remain mum about the details and financial terms, chances are
Wall Street will respond favorably.
For Amazon, the deal portends a greater move into mainstream America, because
Target is firmly entrenched in middle America.
This year Amazon also struck deals
with household-name retailers Circuit City
and Borders, among others.
For Target, the move signals its recognition that
the online channel is worth a corporate
investment of money and time.
Picking Up
To the tune of about US$14 million,
Global Sports
(Nasdaq: GSPT) has continued its expansion
with the acquisition
of luxury Web merchant Ashford.com.
Ashford, struggling to secure its footing for some time now, was on the verge of being
delisted by the Nasdaq, but now finds itself bailed out. Consumers,
meanwhile, will have more time to develop their
taste for online luxury goods, if Global Sports
maintains the e-tailer's current business model.
Even more promising than the purchase was Global
Sports' announcement that it would tap the best of
Ashford's staff to boost other Web sites that sell
luxury items.
The decisions made by Global Sports are a major vote of confidence for the online luxury
sector. Global Sports apparently believes that luxury has a place among Web
merchandisers, and simply needs more time to grow.
Laying Low?
Now, as the calendar winds down for 2001, the big question mark for e-commerce
concerns the near future of consumer behavior.
A number of observers believe shopping malls may see
lighter traffic in the coming holiday season and
online buying may experience a resurgence. The
terrorist attacks have caused noticeable attitude
shifts over the past several days, and some expect
consumers to spend more time in their homes for the
foreseeable future.
Might that lead to a stronger showing for online
retailers during the holiday shopping season?
Capitalizing On
If it does, no one should mistake the upswing for
the online sales community capitalizing on tragedy.
If anything, a strong showing among e-tailers could
be one more necessary boost to an extremely tenuous
economy. This is a time when the online community
can truly make a contribution to the American
culture, and by all indications it is rising to the
occasion.
At a time when the national battle cry has
become "Buy American," American Web merchants could
well lead the way.
What do you think? Let's talk about it.
Note: The opinions expressed by our columnists are their own and do not necessarily reflect the views of the E-Commerce Times or its management.
Regarding Mr. Greenberg's concerns about consumer behavior, a cross-section of 1000 Americans ...
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