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Threat of Ransomware Lurks in Amazon S3 Buckets
December 7, 2021
New research from cloud security firm Ermetic shows that nearly all businesses have identities that, if compromised, would place at least 90 percent of the S3 buckets in their AWS account at risk. Ermetic conducted the study to determine the circumstances that would allow ransomware to make its way to Amazon S3 buckets. The research revealed a very high potential for ransomware in organizations' environments.
SaaS Boom Puts Software Sellers on Road to Recurring Revenue
December 7, 2021
Nearly 400 top-level corporate executives at software and device firms responded to a Revenera survey revealing the growing importance of SaaS and subscription models for the software industry. The study shows that today's dominant software monetization models are subscription and perpetual licensing.
The Global Information Network
October 15, 2021
Let's start a new meme/hashtag/acronym: Global Information Network, or GIN. I know there's double entendre here, but we're entitled to have a modicum of fun in life, no? I've been writing about the coming of an information utility for a while, but even my visions don't match what we're watching unfold.
Cloud Security Holes Are Invites for Ransomware: Report
October 14, 2021
While migration to the cloud is at an all-time high, so is the growth of ransomware peddlers. Veritas Technologies surveyed more than 2,000 global IT leaders whose organizations have undertaken pandemic-led digital transformation. The study found the majority are severely vulnerable to ransomware attacks because they have been unable to keep pace with the accelerated digitization.
Enterprises Embrace Open Source To Tackle Growing Data Management Challenges
October 12, 2021
Linux Foundation Research and SODA Foundation have released study results on new data and storage trends for enterprise. The 2021 Data and Storage Trends Report reveals enterprise use of data and storage as it relates to cloud services and workloads in the era of cloud native, edge, IoT and 5G. Data has changed the nature of both enterprise computing and business operations, noted Steven Tan, SODA Foundation Chair.
Gitpod Answers Developers' Call To Run Upstream VS Code in Browser
September 28, 2021
Gitpod is making a browser-based VS Code developer experience accessible to everyone. This allows developers and teams to run VS Code on cloud-powered servers and access it from any device using only a web browser. The new project was initiated in response to continuing inquiries from developers, according to Sven Efftinge, CEO at Gitpod.
Where Does Oracle Go From Here?
September 16, 2021
If you follow a market long enough and if it's a successful marketplace, you notice that some of the companies in it go through a succession of moves; first in new products and then in finance. The confusion comes when a company like Oracle lives through multiple up and down cycles. When you look at Oracle today, what do you see?
Outdated Linux Versions, Misconfigurations Triggering Cloud Attacks: Report
September 8, 2021
The "Linux Threat Report 2021 1H" from Trend Micro found that Linux cloud operating systems are heavily targeted for cyberattacks, with nearly 13 million detections in the first half of this year. As organizations expand their footprint in the cloud, correspondingly, they are exposed to the pervasive threats that exist in the Linux landscape.
E-Learning Platforms: The New Academy for Business Training and Education
September 7, 2021
Organizations are taking advantage of online learning platforms to provide fast and cost-effective knowledge transfer, to and from anywhere in the world. We spoke with several experts in the field of learning management systems to get a sense for what's happening with e-learning in the business sphere, and where it'll be trending from here.
Amazon, AWS Trumpet Free Cybersecurity Initiatives
September 1, 2021
Beginning in October, which is Cybersecurity Awareness Month, Amazon will make available to the public the training materials it's developed in-house to keep its employees and sensitive information safe from cyberattacks. It also offer "qualified" AWS customers a free multifactor authentication device designed to strengthen the security of their cloud environments.
Windows 365 No Deal for Non-Biz Linux Users
August 31, 2021
Microsoft's new Cloud PC with Windows 10/11 service potentially offers a way for some Linux users to sidestep what could be the last barrier for businesses to adopt the Linux desktop without leaving behind must-have Windows applications. But if you lack a company's backing, you can expect Microsoft's new platform to consider you unsuitable.
30 Years Later, the Trajectory of Linux Is Star Bound
August 25, 2021
Today the Linux community is estimated to be 86 million users strong. It has become the backbone of large enterprises and is installed in government systems and embedded in devices worldwide. As people around the world celebrate and discuss 30 years of Linux, the focus, rightly so, is on supercomputers, Martian helicopters and many other developer-centric initiatives, noted GigaOm analyst Chris Grundemann.
Study Warns Easy Access to Cloud Apps Putting Business Data at Risk
August 25, 2021
Businesses are flocking to software-as-a-service applications as a means to improve the efficiency of their operations and the productivity of their employees, but weak control of access to cloud apps is putting the data of many organizations at risk. According to a study by DoControl, the average 1,000-person company using SaaS apps is exposing its data to between 1,000 and 15,000 external collaborators.
Happy 30th Anniversary Linux! How We Got To Know Ya
August 23, 2021
August 25 marks the 30th anniversary of the release of a free computer operating system that revolutionized nearly every industry and helped spread the open-source movement globally. Today, Linux is everywhere in industry as it dominates servers and networking; is the driving force behind cloud computing; and is the foundation of Google's Android and Chrome operating systems.
The Edge Ecosystem Puts Computing Where It Counts
August 5, 2021
Even as operations as diverse as factories and hospitals are moving at least portions of their daily computational processes out of the centralized cloud and into various edges, edge computing for many people remains a mysterious concept. To provide some clarity and insight, we spoke with several experts to detail what edge computing is, why it's needed, and where it's going.
US Cybersecurity Plan Welcomed, but Software Tracking Troubles IT Sector
August 3, 2021
The information technology sector, including companies that are directly and indirectly involved in providing IT products and services to the federal government, will be especially affected by the provisions of the "Executive Order on Improving the Nation's Cybersecurity."
Google Cloud Seeks To Cure Retailers' Search Woes, Help Compete With Amazon
July 28, 2021
Google's new service aimed at beefing up the search capabilities of retailers' websites may make those sellers more competitive with Amazon. Google Cloud Retail Search hopes to address the staggering problem of "search abandonment," which costs retailers more than $300 billion a year in the U.S. alone, according to research performed by The Harris Poll and commissioned by Google Cloud.
Next Step in the Birth of an IT Utility
May 28, 2021
IT has not been simply about data processing for a long time. Recent data breaches show the increasing importance of things like encryption, automated database management, and taking security measures to safeguard vital data. All of that is necessary overhead that must be supported by CPU cycles. The cheaper and faster those cycles, and the lower their energy demands, the better.
Research Exposes 10 Common Threats Vexing Cloud Customers
May 19, 2021
New research by threat detection and response firm Vectra AI shows that the most common threats to corporate networks remain consistent throughout all companies -- regardless of their size. Researchers calculated the relative frequency of threat detections that were triggered during a three-month span. The results detail the top 10 threat detections that customers receive by relative frequency.
Alliances Formed to Plug Security Holes in the IoT
May 13, 2021
Advancements in 5G connectivity and accelerated digital transformation of business operations creates heightened risk and expanded attack surfaces for security teams to harden and protect. Now, efforts by several internet industry groups are focused on new measures to fix inherent security weaknesses with the rapidly expanded use of IoT devices for enterprises and consumers.
Microsoft Nabs Nuance for $19.7B to Bolster Cloud for Healthcare
April 13, 2021
Microsoft has announced it is purchasing Nuance Communications, a natural language to computer processing company, in a deal valued at $19.7 billion. "Nuance's popular healthcare-focused products and services will provide Microsoft an instant revenue stream and relationships with existing Nuance customers," noted Charles King, principal analyst with Pund-IT.
How to Ride the 'Consumer Wave' to Better Customer Experiences
April 5, 2021
Even the most customer-centric businesses can overestimate their performance or miss the broad trends in customer behavior. That is why NICE inContact conducts annual surveys that track the customer experience from the perspective of businesses and consumers. CRM Buyer discussed the recent findings and related issues in more detail with the company's CEO Paul Jarman.
Sophisticated CRM Now at the Core of Customer Success
April 1, 2021
With most workers continuing to work remotely, CRM has become an important tool for managing relationship risk. Financial firms have to deal with market and operational risk, consumer retailers have to focus on supply chain risk, and all companies have to keep an eye on economic risk. Relationship risk is no different, and the role of the CRM is right at the center.
Cybersecurity Fears Trigger Migration From the Public Cloud
March 26, 2021
Cloud cybersecurity -- or a lack of it -- is feeding a frenzy of companies out of the public cloud. A similar concern about managing compliance obligations is keeping organizations from moving to the cloud in general. However, much of the growing concerns over cloud cybersecurity result from experiences with public and private cloud platforms. A trend toward hybrid cloud computing could be an approach to better ensure data security.
AI, ML Not Yet a Plug-and-Play Proposition for Marketers: Study
March 24, 2021
Personalization and automation, two of the hottest buzzwords in the lexicon of CRM practitioners, are all the rage for marketers these days. But only 14 percent of organizations are using artificial intelligence or machine language to automate their marketing campaigns. A survey by Rackspace Technology reveals that the majority of organizations worldwide lack the internal resources to support these high-powered CRM initiatives.
Implementing Iterative ROI
March 22, 2021
In the old days you could identify weak spots in your business and purchase software systems designed to eliminate or at least to significantly reduce those liabilities. Performing an ROI analysis usually consisted of two parts: a before study to determine the business' steady state; and a post implementation analysis to determine improvement. Good as that sounds, such studies left out a lot.
Nvidia + Arm and the Challenges of Building a New Type of Tech Company
March 22, 2021
Nvidia is in the process of working through regulatory approvals to buy Arm from SoftBank -- a technology holding company with mixed success husbanding its acquisitions. Let's explore this acquisition, the most significant regulatory hurdles the effort needs to overcome, and what might result once the two firms are one. We'll close with the product of the week: Nvidia's GeForce Now.
The Rise of Open Source: Pandemic, Economy, Efficiency, Trust
March 17, 2021
Those familiar with open source know that it works and comes with many benefits. A testament to the rising adoption of open source is the recent moves by software giants such as Microsoft, IBM, and Oracle into the open-source community. This corporate migration to open source is continuing as many organizations, both large and small, turn to open source in tough economic times.
The EU's Cure for the E-Waste Epidemic
March 15, 2021
Globally, we throw out 50 million tons of electronics waste every year, which is the equivalent of 1,000 laptops every second. This month the EU addressed this problem with a comprehensive "right to repair" law to dramatically reduce this waste. Let's explore electrical hardware sustainability issues this week, and look at a laptop that seems to anticipate these new e-waste regulations.
Mirror Image Solutions
March 8, 2021
Two CRM vendors made news recently. Zoho had an analyst conference that reminded us that many businesses don't benefit enough from verticalized suites; and Microsoft introduced several vertical industry systems, including one for nonprofits. One could say that Zoho and Microsoft displayed mirror image solutions in some ways. Let's take closer look.
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Accurately forecast demand to deliver great CX
Should employers consider job seekers' social media posts when hiring?
Yes -- Online activity is a reflection of conduct and an indicator of how a person will represent an employer.
Possibly -- Only if the job requires the applicant to represent the company in a public capacity.
No -- Employers have no business prying into candidates' social media posts.
Accurately forecast demand to deliver great CX