By Michael Mahoney E-Commerce Times
03/15/01 6:27 PM PT
Shipping costs remain the largest stumbling block for
customers looking to buy toys online -- and for toy e-tailers
looking to improve profit margins.
How Much is 'Free' Costing You? Learn how DaveRamsey.com saw a 567% uplift in ROI with Omniture. This complimentary guide and webinar cover the most important factors in selecting an analytics solution. Download Now.
Online toy sales are on track to grow from US$793 million in 2000 to
$1.2 billion by 2002, according to a report released Wednesday by The NPD Group.
When consumers were asked which Web site they would consider buying toys
from online in the next six months, Amazon dominated with a 23 percent share,
followed by eBay with a distant 15 percent.
The now-bankrupt eToys came in third with 9 percent.
"eBay is very popular for toy collectors and parents
looking for hard-to-find toys," NPD senior account manager Michael Redmond
told the E-Commerce Times. "eBay's not a traditional e-tailer per se, but it's
still recognized as a major player in online toy sales , although in
secondhand sales."
The $793 million in online toy sales during 2000 marked a
22 percent surge over 1999, the research firm said.
Throw Out the Toys
The departure of the popular eToys site from cyberspace is a symbol of the
significant consolidation seen in the Net toy sector during 2000.
In the early part of the year, toy e-tail sites Redrocket.com, ToyTime and
Disney-backed ToySmart all closed their virtual doors.
Then in August, just before the 2000 holiday season got started,
Amazon and Toysrus.com joined forces
with a co-branded site, setting the stage for the
battle of Amazon.com/Toysrus.com vs. eToys.
However, after warnings about revenue shortfalls during the holidays,
Los Angeles-based eToys laid off employees in January
and filed bankruptcy in March.
Other than the giant force of Amazon/Toyrsus.com, viable
players in the online toy sector include KBKids.com and educational pure-play SmarterKids.com.
Amazonian Stronghold
"Amazon.com/Toysrus.com have a solid hold on the market, and they will
continue to grow at the rate they have been." Redmond said.
"But we also see a lot of growth
coming from the three brick-and-clicks: Walmart.com, Target.com and
BlueLight.com."
Redmond added: "Whatever sites have gone out of business this past year,
these guys will pick up some of their volume in the year to come."
According to the report, 59 percent of
online shoppers purchased toys online in 2000, compared with 43 percent
in 1999. Of those surveyed, 52 percent said they would be making
an online toy or video game purchase in the next six months.
Ship Shape
Even with the high growth rates, total revenues in the
online toy market are lower than analysts expected.
Redmond said shipping costs remain the
largest stumbling block for
customers looking to buy toys online -- and for toy e-tailers
looking to improve profit margins.
"The strategies that the different online toy sites come up with for
shipping will be important," Redmond said. "Shipping costs always seem to be high on
customer lists as to why they won't purchase toys online."
Tech Sector Layoffs: Not What You Think March 15, 2001
Considering the large number of recent layoffs at nearly every high-tech bellwether,
should investors and workers be alarmed -- or merely cautious?
Related Stories
The Last Days of eToys March 07, 2001
Long before the dot-com shakeout had achieved infamy, eToys stock was
falling. On March 10, 2000, the day the Nasdaq was hitting its
all-time high, the soon-to-be-defunct e-tailer closed down at $13.06.
Study: Online Holiday Returns Pass $1B Mark February 09, 2001
Some shoppers may have 'hedged their bets' on whether their holiday
gifts would be delivered on time by buying the same product at
more than one site, an analyst said.
Toysrus.com Rebounds After 1999 Stumble January 05, 2001
Toysrus.com did not include in its holiday sales figures shipping and gift wrap revenue, which would boost the total by 10 to 15 percent.
How To Pinpoint Stellar Sellers Online March 18, 2002
Even higher-margin items, such as fur coats or Oriental rugs, can be sold online if an
e-tailer can wrap a brand name or additional services around them, Gaw said.
E-Commerce: Back and Bigger Than Ever? March 08, 2002
To get a true read on the health of the e-commerce sector, observers should keep close
tabs on several financial indicators, according to analysts.
Look Who's Making Money Online in 2002 February 14, 2002
It is no secret that travel works as a business on the Internet, mainly because online
travel providers do not need to carry physical inventories.