IBM and currency trading utility CLS have announced a new platform that enables financial institutions to deploy, share and consume services on a hosted blockchain network. Nine financial institutions, including Barclays and Citibank, have agreed to participate in the initial launch of the platform, which is sort of an app store for solutions that use distributed ledger technology, also know...
Mobile sales and business-to-business e-commerce platform Handshake has teamed up with Square to provide easy B2B ordering and payments via an app that enables a seamless workflow between the two companies' products. Using the app, B2B sellers can accept all major credit cards and see their money de...
Companies are run by people. Some do a great job of putting the customer first and growing, which ultimately rewards investors. Others don't. Some first focus on investors and numbers, simply not caring about or taking care of the customer. That approach can have a serious and long-term negative imp...
A Dun & Bradstreet database, 52 GB in size and containing more than 33.6 million records with very specific details, has been exposed. Cybersecurity researcher Troy Hunt, who received the database for study, on Wednesday confirmed that the records already were organized and developed as if inten...
Do your customers come first? Companies spend a fortune to win and keep their customers. They advertise and market their products and services like crazy. Because of that cost, you would think every company would want to keep its customers happy. It's more cost-effective to keep an existing customer...
Like most of you, I'm a bank customer -- and I expect that like me, most of you are getting sick and tired of all the stories about how banks abuse customers. Recent national stories about bad behavior in the banking industry, as well as my own personal experiences, have shown that banks often do no...
Amazon and Wells Fargo Education Financial Services this week suddenly ended a partnership to offer low-cost loans to college students, less than six weeks after announcing the program. Wells Fargo, the largest lender of private student loans among all U.S. commercial banks, had offered a 0.50 perce...
Federal prosecutors in New Jersey on Tuesday charged three men in a $2 million identity theft scheme to hack corporate computer systems and blast spam messages to more than 60 million people. The defendants face up to 20 years in prison and $250,000 in fines on wire fraud charges, and up to five yea...
Apple reportedly is in negotiations with several major banks to launch a peer-to-peer mobile payment system that would compete against rival digital payment companies, including PayPal and Square. Apple is working on a plan that would allow consumers to transfer funds directly from their checking ac...
Google is rolling out Android Pay, its answer to Apple Pay. Android Pay allows shoppers to make purchases at more than a million retail locations across the U.S. It also stores gift cards and loyalty cards, and provides special offers directly to a user's mobile device. Android Pay is compatible wit...
Apple's unveiling last week of its Apple Pay NFC mobile payments system has triggered a clash between banks and the retail industry. Apple has lined up support from banks and credit card companies, but Best Buy and Walmart have said they will not support Apple Pay, according to reports. Instead, the...
IBM is building out its digital marketing functionality in its Smarter Commerce portfolio with the acquisition of Tealeaf Technology, a provider of customer experience analytics. Tealeaf software records and analyzes customer interactions on a company's website and any mobile channels it offers. It ...
When large businesses need to change fast, the IT systems need to do more than keep up with change -- they need to manage, define and secure it. IT repositories are now effectively orchestrating multiple enterprise systems of record that must quickly operate together as result of massive mergers and...
Very - I look forward to the widespread adoption of AI search.
Moderately - AI search is promising, and I'm cautiously optimistic.
Unsure, but I am keeping an open mind.
Not at All - I do not trust AI-powered search results.
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Customer Commerce Offers SMBs an E-Commerce Path to Better CX
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Investment Scams Skyrocket, Victims in US Fleeced for $4B in 2022
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E-Tailers Face Ongoing Dilemmas of Friendly Fraud, Insider Crime
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The Future of AI in Retail: Beyond the ChatGPT Hype
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Optimize Your Amazon Presence for Maximum Sales Success
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E-Commerce Resolution for 2024: Fearlessly Embrace AI
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2024 Retail Action Item: Satisfy Gen Z Demand for Payment Options
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Gartner Predicts 25% Dip in Search Volumes by 2026
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Omnichannel, Online Consumers Shift to Mindful Shopping Practices
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Trendy Drug Demand Escalates Risks for E-Commerce Payment Providers
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