Now that we've entered the era of drones, these unmanned aerial vehicles increasingly are becoming an integral part of everyday life. As drones evolve, industries and governments are finding new ways to make use of this emerging technology. TechNewsWorld spoke with several experts to find out how drones are being put into service, and what's on the horizon for their future use...
Important as it is to continually acquire new customers, it's every bit as vital for businesses to nurture existing clientele. The E-Commerce Times talked with several experts in customer engagement to get their thoughts about why it's critical to cultivate current customers -- and how to encourage ...
Businesses fearful their workers may be targeted by fraudsters will want to take a look at the free Tax Scam Awareness Kit offered by Proofpoint. The kit, for both Windows and macOS, includes materials for an employee education campaign about tax fraud, three educational videos, an infographic, answ...
Skeptics of giving computers control over high-risk activities like driving cars were given some ammunition last week when researchers at OpenAI discovered their two-month-old machine vision system could be tricked with a pen and paper into misidentifying objects. For example, their new system coul...
If you want to smooth over irate clients and offer more efficient customer services, consider conversational bots instead of a roomful of human company reps. Researchers see consumers' comfort levels with a variety of chatbot technologies softening towards customer service, scheduling, banking, and ...
During any holiday season, consumers have a tough time wrestling with each other for best-selling products, but now times have become even tougher, thanks to the proliferation of online "scalper" bots. These robot shoppers, unleashed by cybercriminals, emulate the activity of ticket scalpers in the ...
The rise in consumer adoption of e-commerce in the wake of the pandemic is pushing the rebirth of brick-and-mortar stores as potential bastions of interactionless shopping that resembles an e-commerce experience. Amenities for redesigned in-store floor space include no-contact kiosks that offer circ...
More consumers are shopping via phones and other mobile devices, and companies that use chat with commerce are reaping rewards while improving the customer experience. New commerce research reveals that at least two-thirds of firms using chat apps such as WhatsApp and WeChat see greater commerce gai...
Artificial intelligence has made noticeable changes to technologies around the world. Perhaps AI's most notable potential, however, is its role in the supply chain industry. The value of shrinking and localizing the supply chain process through the use of AI is more apparent than ever, and positions...
We could build homes that stand up to hurricanes, earthquakes, floods, and other disasters. We could build cars that are lighter and more fuel-efficient. Like the opening for the old TV show, "The Six Million Dollar Man," we have the technology. So why don't we use it? The reason is that people who ...
Many businesses have bought into CRM, of course. It isn't an 80-billion-dollar industry for nothing. Still, there's a disconnect between the wonderful features and functions of new technologies and the realities of how companies use them -- or not. Only about a quarter of organizations use CRM appro...
If the ongoing struggles amid the pandemic have taught retailers anything, it is the need to automate their customer service experience. Customer experience automation is making the difference between hanging on until closing down and ensuring more returning customers
U.S. government agencies will remain active in the information technology market, despite the impact of COVID-19 on agency operations. In fact, there is evidence that the occurrence of the virus has spurred agencies to improve IT resources. For example, the General Services Administration in early J...
Although many people haven't wrapped their minds around 5G mobile technology yet, Samsung has already started talking about 6G. In a report released Tuesday, the company reveals its 6G vision of the future, including technical and societal megatrends, new services, requirements, candidate technologi...
Amazon is rolling out a system that combines artificial intelligence and augmented reality to help workers maintain social distancing in the workplace. The new system has been deployed at a handful of Amazon buildings, but the company plans to deploy hundreds of the units in the coming weeks. Augmen...
Yes - I'm more likely to buy with flexible payment options.
Sometimes - It depends on the item and terms.
Rarely - I typically prefer paying upfront to avoid debt.
Not at All - My purchase decisions are based on need and budget.
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How Retailers Can Use Payments To Win in Today’s E-Commerce Ecosystem
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Investment Scams Skyrocket, Victims in US Fleeced for $4B in 2022
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Cyber Insurance Costs Rising, Coverages Shrinking: Report
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The Future of AI in Retail: Beyond the ChatGPT Hype
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The Art of Timing Social Media Posts for Retail Success
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Musk Rolls Dice With Drastic Rebranding of Twitter
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Mobile Shopping Apps Linked to Digital Wallets: A Loyalty-Driving Duo
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Subscription Commerce Merchants Innovate Amid Rising Churn Rates
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Retail Sector Bearing the Brunt of Cyber Assaults
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New Wix AI-Powered Platform Promises Speedy E-Commerce Website Creation
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Subscription Sales Spur Superior Selling
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