E-commerce business leaders are already thinking ahead to the holiday season, and they want to answer one big question: What can we improve over the next 10 months to generate the most value during the holidays...
Amazon has taught me I don't have to wait for my next two-pack of ravioli cutter stamps, so if you can't get them to me in under two hours, I know someone else who can. It's 2019, and customers want what they want, when they want it. The global last-mile market is expected to hit $55.2 billion by 20...
The fear of technology has been around for as long as technology itself, and like technology itself, this fear is always changing. There is evidence of "technophobia" -- the technical name for this affliction -- in every age and in every part of the world. However, it is perhaps reaching a peak in m...
San Francisco officials want to get ahead of the emerging technology curve by prequalifying and regulating startup tech proposals before products become available to consumers. That approach is a developing trend in the U.S., according to Arle Lommel, senior analyst at CSA Research. If approved, the...
The newly launched Square Photo Studio leverages state-of-the-art robotics to offer etailers professional-grade product photography. For $10, clients can get three high-resolution, multi-angle digital photos of a product. A spinning, interactive animation of the product -- which site visitors can cl...
Microsoft wants to empower its Azure cloud computing service with yet-to-exist artificial general intelligence technologies to create new goals for supercomputing. It has announced a $1B investment through a partnership with OpenAI to build new AI technologies. The two companies hope to extend Micro...
We all thought we'd have flying cars by the end of last century, but we are due to be up to our armpits in them by the end of next decade if trials continue to go well. I touched on the drone drop issue a little last week, and I have been thinking about it ever since. With the advent of drone delive...
Social media has become a part of everyday life. The number of worldwide users is expected to reach 3.02 billion by 2021. Apart from the growth in the number of profiles, consumers have been devoting more of their time to engaging with social media sites. One-seventh of the average user's waking lif...
E-commerce technologies have been innovating fast. It's no surprise, considering e-commerce in North America grew by 15 percent in 2018, to reach a market value of more than $500 billion. Today's e-commerce businesses need to stay ahead of the curve if they want to be the consumer's choice, as conve...
Third-party gross physical merchandise sales on Amazon, made primarily by SMBs selling on the platform, accounted for more than half the units sold in the company's stores and totaled more than $160 billion in 2018, according to Amazon's 2019 SMB Impact Report. SMBs selling on Amazon created about 1...
Retail is facing battles on all fronts. Up against Amazon's streamlined operations on one side, and a higher demand for flawless customer service and experience on the other, it's either think or sink for many. However, AI has thrown some early adopters a lifeline. As Amazon has proven with its stra...
NetSuite announced results of its sponsored study at this week's National Retail Federation show in New York, shedding light on technology adoption in a retail setting. The study suggests that merchants are not doing what customers would want and that they have a misguided perception of the situatio...
Black Friday made its debut sometime in the 1960s as the day to help retailers move from the red to the black in profits. The day-after-Thanksgiving shopping extravaganza has grown well beyond its roots since then. Last year, at the peak of Black Friday, shoppers were spending nearly $1 million per ...
If there's one thing that can be said with certainty about artificial intelligence in the field of sales, it's this: It's coming. Solutions for sales leaders, account executives and business development reps tout various AI-enabled features and the benefits they offer to sales. Writers breathlessly...
The growth of AI has been astounding -- yet it is still in the very early stages. Where are we today with this new technology, and where are we heading? Which companies are struggling, and why? What's coming next? AI for years has been a staple of science fiction -- from the starship Enterprise's ta...
Accessibility of service
Convenience in any situation
Cost-effectiveness
Eco-friendliness
No need for parking
Safe ride when having too much fun
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