U.S. stock markets closed mixed today, as the positive impact of another sharp plunge in oil prices was countered by weak retail data. The Dow finished lower by 5.10 points, or 0.05 percent, to 10,585.12. The Nasdaq was the only major index to finish in positive territory, gaining 5.34 points, or 0...
As 2003 dawns, several signs indicate that the U.S. economy is starting to improve. With those welcome tidings in mind, some workers in the e-commerce sector may be hoping for a reprise of the late 1990s, when jobs were plentiful, stock options were actually worth something, and the general high-tec...
The failure of catalog company Fingerhut is more than a blip on the radar screen. It represents a warning to those who would dive recklessly into online retail. How could Federated, the department store chain that bought Fingerhut, have thought that a small catalog retailer could provide an insta...
Extremely - Personalization is a must. Without it, there's little chance of earning my loyalty.
Relatively - Personalization is a plus, but I do consider other factors when deciding who gets my business.
Minimally - Personalization is now automated and commonplace. Brands must do more to make me feel special to earn my loyalty.
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