M-Commerce

Google has undertaken a pilot program for Voice Match. A limited number of users can use the tool with Google Assistant-enabled smart speakers and smart displays to make in-app digital purchases on Google Play, or to make purchases from restaurants that enable food ordering through Google. Removing ...

Consumers increasingly demand seamless ways to purchase wherever they go, and they want their transactions to be quick, safe and secure. The fact is, merchants must embrace new methods quickly or risk being left behind. Over the last decade, payment options have evolved in response to developments i...

Shopify has unveiled a consumer app that lets users discover local businesses, receive relevant product recommendations from their favorite brands, check out effortlessly, and track all their online orders. It can gather and track orders and receipts automatically, but it also works without auto-tra...

Merchants soon will be able to sell products on Google Shopping at no charge. Previously, they had to pay per click, but the cost was not fixed. There was no minimum, but they had to set a maximum for ad spend and Google would stop displaying their ads once the maximum was reached. Starting next wee...

Amazon has promised to check temperatures and provide surgical masks for workers at its fulfillment centers and Whole Foods grocery stores starting next week. Instacart workers have not received similar promises. The news came in the midst of brewing turmoil among employees. Some full-time and contr...

Fraudsters are gaining access to accounts using credential stuffing, romance scams, social engineering, phishing or hacking, noted TransUnion in"Global E-Commerce in 2020." The three-digit rise in account takeovers is connected to the rash of data breaches over the last decade, according to Angie Wh...

Consumers were becoming increasingly comfortable with the idea of ordering food online, either for pick up or home delivery, even before the onset of the coronavirus pandemic. Now many more shoppers are turning to online grocery shopping.

What will 2020 hold for e-commerce and m-commerce? The verdict is in, and it looks like convenience is high on the agenda for consumers. Consumers want to be able to make purchases at the click of a button.

To make purchases, shoppers need an Amazon account and the free Amazon Go app from the Apple App Store, Google Play, or Amazon Appstore. The app can be downloaded onto a recent-generation iPhone or Android phone. They use a QR code from the app to enter the store.

Uber has launched a pilot program that lets drivers in three California cities set their own fares for airport rides. Drivers can set a fare multiple on Uber's base, time, and distance rates for UberX and UberXL trips. They can increase the fare in 10 percent jumps up to five times Uber's base price...

Consumers are on social media constantly, scrolling through posts from both friends and brands. Many have begun clicking on some of those brand posts and making purchases. "Social commerce is becoming increasingly popular for brands," noted Darin Archer, chief strategy officer at Elastic Path. "Even...

No matter how good a product or service is, the e-commerce Web and mobile design surrounding it will play a key role in maintaining engagement and ensuring consumers complete their shopping journey. Even the slightest friction, such as poor load speeds, can drive users away from a site, resulting in...

E-commerce doesn't look the same today as it did in 1995. A company called "eBay" burst onto the scene that year, and Jeff Bezos shipped Amazon's first book order. That unleashed a flood of online shopping, and businesses and consumers never looked back. In the past two and a half decades, e-commerc...

More shoppers. Increased sales. Larger orders. This year's five-day stretch between Thanksgiving and Cyber Monday left echoing "cha-chings" ringing through the retail atmosphere. A record 190 million Americans shopped during Thanksgiving weekend, and they're not done yet. This will be the first year...