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Less than a month after the release of the Sprint HTC EVO 4G, many of the smartphone's users recently found their devices rendered completely inoperable. That's because a firmware update released by Sprint this week seems to have gone badly awry for an unknown number of the customers who installed i...

The early-entry, established companies continue to wrestle for dominance in the streaming music space. We have Pandora, Jango, Last.fm, and Google Music is yet to come. Now, though, a small newcomer is in the game, and it joins the fray with an angle. mSpot has just finished its private beta period ...

Just over a year after its beta launch, Google has opened its Google Voice service to all comers. During the invitation-only period, more than one million users signed up, according to the company. One important question, though, is how many more people actually want to use the all-in-one-number ser...

France has become the latest country to investigate potential wrongdoing on the part of Google Street View, the hyper-local image service. The cars used to carry cameras to gather images for Street View did indeed capture passwords from private individuals' WiFi transmissions over unencrypted networ...

The Federal Communications Commission has voted to forward what it calls a "third way" toward broadband regulation. Following a big legal loss in April, when a federal circuit court ruled that the FCC had no authority to regulate Internet traffic, the agency has been scrambling to find ways to stay...

Less than a year after its product launch, Google Commerce Search has arrived at its 2.0 iteration. The most notable change is a new pricing structure that allows retailers with up to 50,000 products in inventory to acquire a license to the hosted solution starting at $25,000 per year. That's a 50 p...

It's a 3-D world, at least according to Hollywood. All the new kids' movies are doing it: the last in the "Shrek" series, "Alice in Wonderland" -- you name it, you need glasses to watch it. And in the world of video gaming, 3-D is something of a Holy Grail. Gamers have been waiting for the rich, imm...

Printer giant HP has announced a new line of printers that will ship equipped with a suite of services allowing their owners to print to them from anywhere on the Web, using any device capable of sending an email. The line starts at $99 and the Web-based service will be supported by digital print ad...

It's the Holy Grail of contact centers -- creating a virtual agent that performs like that "real, live human being" that so many of us hope to reach when contacting a company. Unfortunately, the gap between automated agents and human ones remains a large one, with voice recognition and language proc...

Climate change, peak oil, and precarious food systems seem finally to have entered the realm of relatively mainstream discourse. Corporate employees now routinely discuss their gardening plans and dreams of a hobby farm over lunch. Photographs of whole foods guru Michael Pollan grace the covers of p...

CloudApps, a carbon management software company, and FinancialForce.com, which makes accounting software built on Salesforce.com's Force.com platform, have announced a partnership integrating their two products. The CloudApps Carbon solution is designed to allow companies to perform end-to-end carbo...

Google announced this week at its I/O conference that it will launch Google TV in the fall of 2010. In partnership with Sony, Intel and Logitech, the Internet giant will market televisions, Blu-ray players and set-top boxes with an array of software functions designed to let users search for and pla...

Is it 2005 or 2010? That's what many music industry observers may be asking themselves after U.S. District Court Judge Kimba Wood ruled Wednesday that online file-sharing software provider LimeWire has been infringing on the copyrights of creative artists in general, and recording industry companie...

Is it sarcastic, ironic or just a bit disingenuous? A rotating splash screen on the company's main Web page displays a variety of "We Love" slogans, changing just the word after the heart. Adobe announces that it [hearts] not only Apple but also "HTML5," "authoring code only once," and, ultimately, ...

Much has been said recently about virtual servers and networks and their ability to both save IT groups hardware costs and let users access software applications and Web-based tools regardless of location. However, data storage has remained a sticking point in the full realization of cloud-based com...

While globalization of the world's economy may be a done deal, global business still largely happens in English -- or at least in languages that use the same characters as the English language, such as Spanish and French. This week, however, the organization that controls the naming of Internet doma...

Some technology-company sparring comes in the form of public wars of words, as has been the case with Apple and Adobe in recent weeks. However, as it turns out, some maneuvers can be perfectly silent -- deafeningly so. Such is the case with Adobe's latest slap at Apple in the form of a booth at the ...

Siemens Enterprise Communications has announced an upgrade of its OpenScape Contact Center. The V8 release will be generally available May 18, Ross Sedgewick, senior director with Siemens' large enterprise solutions group, told CRM Buyer. The new version will provide virtualization from both the ser...

The quarrel over who uses the most -- or least -- harmful chemicals to make computer components seems to be dying down. In its place comes a debate over which companies are doing the best job to create and forward an agenda addressing global warming -- not just for themselves, but for the companies ...

Canonical on Thursday released Ubuntu 10.04 LTS Desktop and Server Editions, the latest in its string of popular Linux distributions. Both are available for free download. The desktop version will be preinstalled on a range of computers from a number of manufacturers this summer. Canonical wants Luc...