I’m struck by the extent to which Apple and Tesla are executing a model very similar to IBM’s. While IBM has evolved to put the customer at the center always, Apple and Tesla are nuanced in that respect, much like IBM was in the past. I worked at IBM when it imploded in the early 1990s, so I can speak to what is in Apple and Tesla’s future unless they learn the easy way what IBM learned the hard way: that the customer is always king, and mining a locked-in customer base to increase revenues and reduce costs will virtually always end badly.
Apple and Tesla dont innovate anything. They rely on brainwashed zombie consumers blindly believing whatever they say. Innovation has been dead for years, now its all a copy of a copy
Apple, Tesla, IBM: Only One Has Gotten the ‘Unique’ Model Right
Posted by: Rob Enderle August 26, 2019 11:06 AMI’m struck by the extent to which Apple and Tesla are executing a model very similar to IBM’s. While IBM has evolved to put the customer at the center always, Apple and Tesla are nuanced in that respect, much like IBM was in the past. I worked at IBM when it imploded in the early 1990s, so I can speak to what is in Apple and Tesla’s future unless they learn the easy way what IBM learned the hard way: that the customer is always king, and mining a locked-in customer base to increase revenues and reduce costs will virtually always end badly.