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Women in Tech
May 28, 2020
google is pilot testing voice match to confirm purchases made via assistant
Google has undertaken a pilot program for Voice Match. A limited number of users can use the tool with Google Assistant-enabled smart speakers and smart displays to make in-app digital purchases on Google Play, or to make purchases from restaurants that enable food ordering through Google. "Many folks used to Google Assistant will take advantage of this convenience," said tech analyst Ray Wang. [More...]

May 26, 2020
electronics shortages are causing a ripple effect on the global supply chain
COVID-19's rampage is causing the electronics industry to suffer supply chain setbacks. Product innovation remains incredibly important in today's new normal, but electronics industry product launches have been delayed or canceled due to the pandemic, suggests a new study. COVID-19 also has led to increased component costs, the need to rework products, and the inability to fill customer orders. [More...]

INSIGHTS
CRM's K-Wave
May 26, 2020
crm innovations today may become the long-term k-wave of tomorrow
These are extraordinary times, in case you haven't noticed. One of my contentions these days is that CRM is penetrating society to a point that it is taking on an outsized role -- the "CRMification" of society. In economics we often see a disruptive innovation climb a ladder as it becomes something that society needs, as well as wants, until it becomes essential. [More...]

May 21, 2020
facebook has set up a new service to help small businesses sell more easily online
Facebook has announced Facebook Shops, which will let small businesses set up a single online store accessible from both Instagram and Facebook. Businesses can choose products they want to feature and customize the look and feel of their online shop. Consumers can find Facebook Shops on a business' Facebook page or Instagram profile, or through stories or ads. [More...]

May 20, 2020
at build 2020 microsoft announced new azure tools designed to ease development
Developers are the driver of innovation in the world we live in today, said Scott Guthrie, EVP of the Microsoft Cloud+AI Group, in his presentation during the company's virtual Build 2020 conference. "With Azure we built an end-to-end cloud that enables developers to focus on building applications and not have to worry about the underlying infrastructure the applications run on." [More...]

May 20, 2020
salesforce has adapted crm practices in its guide for businesses to operate safely during the pandemic
CRMification is the process by which the culture absorbs CRM technology, processes and techniques to achieve some kind of new utility for getting things done better, faster and cheaper. Today we should add safer too. Another way to state it is that CRM is a disruptive innovation in the culture. The next normal will have something to do with CRM. [More...]

May 18, 2020
with an effective fulfillment partner e-commerce companies can scale and grow during the pandemic
It is true that the U.S. economy never has faced the challenges it faces now, but the implications for e-commerce and direct-to-consumers' fulfillment functions are particularly significant. This is clearly demonstrated by the federal government's determination that companies that ship goods directly to people's homes are an essential service and, as such, are permitted to continue operating. [More...]

May 14, 2020
online learning has become essential during the pandemic but it may become a permanent fixture
By necessity, almost all education is happening online at the moment. However, the trend of online education likely will continue even after the COVID-19 pandemic is over. Online learning is often more convenient than in-person training, and because the methods and techniques for online education are evolving and improving, it quickly has become a preferred business tool. [More...]

May 14, 2020
oracle is on the upswing thanks to its ability to scale
Oracle appears to be undergoing a kind of resurgence during the coronavirus crisis. Financial analysts are saying nice things about its ability to pay dividends even in tough times. Its technology, which always has been good, is seeing an interesting uptick. All of this is buffing the company's image after years of, yes-but responses from the market. [More...]

May 13, 2020
facebook has set up a new coalition to advocate for high-tech in washington
Facebook has set up American Edge, a political advocacy group for the high-tech industry, which is drawing scrutiny from United States lawmakers. American Edge will fund ad campaigns and studies by academics to push its efforts. Facebook is working with a diverse group of stakeholders to build support for the tech industry. It formed American Edge as a nonprofit organization in December. [More...]

May 12, 2020
many people forced to work from home due to the pandemic are finding they like it
More than 40 percent of professionals working at home because of the pandemic would prefer to work remotely full time, suggests a new report from Valoir. "One of the reasons we did this survey was to help provide people with more data to understand they weren't alone, and we expected to hear more about stress and the negatives of remote work," said Rebecca Wettemann, principal at Valoir. [More...]

May 11, 2020
new payment technology may be necessary in response to changed customer purchasing habits
Consumers increasingly demand seamless ways to purchase wherever they go, and they want their transactions to be quick, safe and, importantly, secure. The fact is, merchants must embrace new methods quickly or risk being left behind. Over the last decade, payment options have evolved in response to developments in technology and changing customer purchasing habits. [More...]

May 6, 2020
salesforce has introduced a new version of work.com to help businesses reopen safely during covid-19 pandemic
Salesforce has announced a new version of Work.com designed to help businesses function safely during the COVID-19 pandemic. "Work.com is a completely new initiative using an existing domain name that we previously owned," said Salesforce spokesperson Joel Steinfeld. "Our focus is on speed and moving as quickly as possible to help our customers, and Work.com is an optimal way to do that. [More...]

May 4, 2020
google meet video conferencing service will be available for free to everyone
Google is integrating its Google Meet videoconferencing application with Gmail, and it already appears as an option in some users' accounts. It is making the service available to everyone for free in the coming weeks, on the Web and through mobile apps for iOS and Android. Users will be able to start or join Meet videoconferences from within Google Calendar as well. [More...]

April 30, 2020
shopify's new shop app offers enterprise-level e-commerce support to smbs
Shopify has unveiled an app that lets users discover local businesses, receive relevant product recommendations from their favorite brands, check out effortlessly, and track all their online orders. It can gather and track orders automatically, but it also works without auto-tracking. Consumers can get a customized feed with deals, trending items and recommendations from their favorite stores. [More...]

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