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Results 1-3 of 3 for Carol Carpenter.

The Experience Economy

From birthday parties to gifts, we no longer are willing to settle for a simple cake and backyard party; we now have to provide an experience for children's birthday parties. Web sites have moved in the same direction towards more interactive experiences in order to enhance the customer experience a...

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What Is Driving Your E-Business Effectiveness?

What does performance mean to your e-business? If you are like most e-business executives, you immediately think about high-level performance metrics such as revenue, costs and customer satisfaction, with varying degrees of emphasis depending on whether your e-business Web site is focused on serving...

E-BUSINESS SPECIAL REPORT

What’s Driving Your E-Business Effectiveness?

What does performance mean to your e-business? If you are like most e-business executives, you immediately think about high-level performance metrics such as revenue, costs and customer satisfaction, with varying degrees of emphasis depending on whether your e-business Web site is focused on serving...

E-Commerce Times Channels