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November 27, 2015
The Austrian Supreme Court will consider whether a suit against Facebook Ireland can proceed as a class action. Austrian privacy activist Max Schrems brought the suit to challenge the transfer of private data to Facebook's European subsidiary in Ireland. The Vienna Court of Appeals previously had ruled that the suit could be filed locally, as Schrems' claim fell under local privacy laws there. However, the court also ruled that the case could not be filed as a class action. Now both sides in the action have filed appeals. [More...]

November 25, 2015
There's a disconnect between the number of connections a LinkedIn user has and the number of post views attracted, LinkedIn influencer Itai Leshem noticed. Prepping his startup for the launchpad, Leshem dug into LinkedIn's post distribution data for about six hours one day and found a number of LinkedIn influencers with millions of followers who averaged only thousands of post views -- or less. [More...]

November 24, 2015
Walmart on Monday announced it will release all 2,000 Cyber Monday deals at 8 p.m. EST Sunday. That and other retailer moves are making it look as if Cyber Monday might be a nonevent this holiday season: Amazon is running an eight-day Black Friday sale that will take it through Cyber Monday, leading Walmart to launch a price-matching event to compete. [More...]

November 24, 2015
Bankrate.com on Monday released results of a survey showing that even though consumers may have more mobile payment options this holiday season, more than two-thirds of shoppers won't be using them. That's because seven out of 10 Americans surveyed said they'll be using cash or a debit card for most of their holiday buys, according to Bankrate. [More...]

November 23, 2015
Microsoft last week announced a collaboration with Hewlett Packard Enterprise to push Windows 10 solutions to enterprises worldwide. The collaboration will occur in three areas: cloud, productivity and mobility. The move harks back to the strategy Microsoft CEO Satya Nadella outlined last year, saying the company would focus on cloud, mobile and empowering users everywhere. [More...]

November 23, 2015
The term "customer experience" flows from the lips of business people so smoothly these days. It's very clearly the business jargon du jour; its importance has been trending upward for the last decade, and according to Gartner, by 2018 more than half of all businesses will implement significant business model changes in their efforts to improve customer experience. [More...]

November 23, 2015
Although Black Friday is still days away, Amazon shoppers are already in the thick of it. The company last Friday launched an eight-day-long Black Friday Deals Week. New deals are surfacing as often as every five minutes. Customers will have access to 10 Deals of the Day starting at midnight on Thanksgiving, and up to 10 more this Friday -- the traditional Black Friday. [More...]

November 21, 2015
New York Attorney General Eric T. Schneiderman this week sought an injunction to keep DraftKings and FanDuel from operating in the state, according to press reports. He also subpoenaed Yahoo as part of his effort to end the operation of daily fantasy sports platforms in New York, press reports said. If he's successful, it could tip the dominoes in other states. [More...]

November 20, 2015
Google CEO Sundar Pichai has announced the appointment of Diane Greene, cofounder of VMWare and current Google board member, to lead its cloud business. Google will acquire Bebop, another firm founded by Greene. Bebop is a new development platform that makes it easy to build and maintain enterprise applications. Bebop's team will help Google provide integrated cloud products at every level. [More...]

November 20, 2015
Microsoft this week announced at its Connect conference in New York City an expansion of its developer tools with a focus on Linux, Android and open source. The move is an effort to help close the gap between Microsoft's developer platforms and the open source world. The programs include free access for developers who are getting started, updates to .NET, and the renaming of Visual Studio Online. [More...]

November 20, 2015
Here's a bold proclamation: Internally-developed IT software is a decelerator to business. When the need is specialized and you have a fully staffed IT team, there's a natural temptation to put everyone to work on a custom development project. For today's companies, however, this is often the slowest and most expensive path to the market, and it isn't necessary. [More...]

November 20, 2015
The team behind the Telegram secure messaging app on Wednesday reported that it had shut down 78 channels, across 12 languages, used by ISIS and its supporters. However, the app's privately used channels weren't affected by the sweep. After the attacks on Paris last weekend, the Telegram team learned that the terrorist group had been communicating openly on its secure messaging platform. [More...]

November 19, 2015
Google on Wednesday began streaming content from certain mobile apps in its search results, with no download required. The company is working initially with nine partners, including Weather, Chimani, My Horoscope, New York Subway and Hotel Tonight. Technology Google acquired when it purchased Agawi lets it stream virtual versions of mobile apps. Apps no longer need to have related websites. [More...]

November 19, 2015
Salesforce shares rose to an all-time high Thursday, after the company reported better-than-expected Q3 revenue and raised earnings estimates for 2016. Salesforce reported earnings of 21 cents a share and a revenue increase of 24 percent to $1.71 billion, compared with a year ago. The company is on pace to become the fourth largest enterprise software company in the world. [More...]

November 18, 2015
The NPD Group last week announced that Halo 5: Guardians set atop the gaming charts for October, despite its Xbox One exclusivity. The latest installment of the long-standing sci-fi shooter has given the Xbox One a much-needed boost, but Microsoft's latest console is still well behind rival Sony's PlayStation 4. Overall, the console market saw marginal gains in October. [More...]

November 18, 2015
The use of mobile devices provides significant benefits in convenience and workplace productivity. However, two recent reports indicate that U.S. government workers often ignore security protocols associated with mobile IT. The Office of Personnel Management hack revealed earlier this year drove an effort to address federal IT security. That effort largely has bypassed mobile device security. [More...]

November 18, 2015
Maybe you've already considered this, but it just popped into my head the other day as I was thinking once again about customer experience -- or CX, as some people shorten it. I've often said that customers experience moments of truth and that the experience should be focused on the things they care most about and that the business actually can do something about. [More...]

November 17, 2015
CEO Satya Nadella on Monday made a bid to reintroduce Microsoft to professionals working in a brave new cyberworld of virtual, interconnected computing. Speaking at the Microsoft Government Cloud Forum in Washington, Nadella presented a broad new vision of a cloud- and mobile-first enterprise that promises to make personal and client security a central theme of its business. [More...]

November 17, 2015
Hootsuite on Tuesday announced an integration with Microsoft Dynamics CRM, Microsoft SharePoint and Microsoft Yammer. The collaboration will let enterprises use social content in meaningful ways for social marketing, social selling, social customer support, and internal collaboration, noted Kevin Zellmer, Hootsuite's vice president of corporate and business development. [More...]

November 17, 2015
ThreatMetrix last week reported that it had detected and prevented more than 90 million attempted cyberattacks in real time across industries from July to September. The attempted attacks covered fraudulent online payments, logins and new account registrations, and represented a 20 percent increase over the previous quarter, according to ThreatMetrix Cybercrime Report: Q3 2015. [More...]

November 16, 2015
Microsoft on Sunday announced that it would retire the service for its Zune digital media players beginning immediately, and users will no longer able to stream or download content to the device from the Zune music service. The device will continue to function as a music player, and any downloaded content will remain on the device. Users can transfer music to and from the device. [More...]

November 16, 2015
Google last week announced that it is developing features for Gmail that will notify them when they get messages through a nonencrypted connection. Regions of the Internet are preventing message encryption by tampering with requests to initiate SSL connections, and malicious DNS servers are publishing fake routing information to email servers looking for Gmail, a study found. [More...]

November 16, 2015
About a year ago, I conducted a survey that led to my company's first-ever Sales & Marketing Sentiment Study. The idea was to get inside the heads of people in sales and marketing and reveal their feelings about the way they worked, the technology they used, and about each other. We split the results into sales and marketing responses and compared them. [More...]

November 16, 2015
Apple shares have been sliding since Credit Suisse last week warned of weaker-than-expected iPhone 6s demand. Credit Suisse lowered its earnings estimates for calendar year 2016 by 6 percent, based on Apple cutting component orders by as much as 10 percent due to the weak demand. Credit Suisse lowered its calendar year estimates to 222 million units from 242 million units. [More...]

November 13, 2015
Alibaba on Wednesday settled $14.3 billion worth of gross merchandise volume via Alipay, the company's online payment solution, during China's 11.11 Global Shopping Festival. That surpassed last year's $9.3 billion. Mobile GMV settlements accounted for about 70 percent of this year's sales. By 2 p.m. China time, more than 70 million mobile buyers had made purchases worth $7 billion. [More...]

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I plan to do my holiday shopping…
Online only -- I like the convenience and comfort.
Online only -- I'd shop in stores if their stock weren't so limited.
At brick-and-mortar stores only -- I like to see what I'm getting.
At brick-and-mortar stores only -- I enjoy the holiday shopping atmosphere.
At brick-and-mortar stores only -- I want to support local merchants.
Online and in stores -- I want the best of both worlds.
I'm not planning on doing any holiday shopping.