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August 21, 2014
The good news for Sprint is the stars seem to be lining up for a recovery. Change is occurring throughout the entire wireless industry. Every player -- including AT&T Mobility, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular and C Spire Wireless -- is changing. We will start to see lots of new services, pricing, competition and marketing going forward. In the middle of that ruckus, Sprint has reached what may be considered its turnaround moment. Every change happens in an instant, but it takes some time before it's recognized. [More...]

August 20, 2014
Steve Ballmer got some things right and some wrong during his tenure as Microsoft CEO, but one thing he nailed was the timing of his departure from the company. As the new owner of the Los Angeles Clippers basketball team, Ballmer is "going out to play," said tech analyst Laura DiDio, but at the same time, he's giving Microsoft the clean break it needs to make a new start. [More...]

August 20, 2014
Apttus and Adobe-Echosign earlier this year conducted a survey of more than 100 Fortune 1000 sales leaders, focusing on perennial blind spots for sales managers. Among their just-released findings: One in four companies don't have sufficient KPI insights for average pipeline multiple, deal size, quote-to-cash cycle time and win rate; and four out of 10 take three days or more to generate a quote. [More...]

August 20, 2014
Dropbox, which acquired Mailbox last year, on Tuesday announced the availability of a Mac-only desktop beta version of the program. The beta is free, but you need a "betacoin" to download it. Betacoins are being emailed to existing users of the program, as well as people who sign up at the Mailbox website. Desktop Mailbox has a number of new features not found in its mobile doppelgangers. [More...]

August 20, 2014
The banking industry is up in arms over the United States Consumer Financial Protection Bureau's plan to publish consumer complaint narratives about financial institutions on the Web. Consumers would have to opt in to have their complaints published. The CFPB would strip out all personally identifiable information. The idea is to expand the existing database to include the customer's narrative. [More...]

August 19, 2014
Google may soon allow kids under 13 to have their own personal accounts on services such as YouTube and Gmail. Under the new system, parents would be able to set up accounts for their children, control their use of those accounts, and regulate the information collected about them. "You could say that Google is just recognizing reality," said the Local Search Association's Greg Sterling. [More...]

August 19, 2014
Ironically, the greater IT accomplishments become, the harder they are to see. Consider Intel's latest achievement: the new Broadwell architecture that shrank microprocessor manufacturing from the previous generation 22nm Haswell process to 14nm. Since a nanometer is a millionth of a millimeter, you'd be hard pressed to tell the difference without an electron microscope. [More...]

August 19, 2014
Google has launched a new service that lets advertisers track their ads' success at generating phone calls following user clicks. Website Call Conversions is designed to help marketers tweak their online ads to prompt more valuable phone inquiries. The tool works by generating a unique phone number that appears on a company's website after a user arrives there by clicking on an ad. [More...]

August 18, 2014
Twitter's latest tinkering with its members' timelines appears to be ticking off more than a few tweeters. The experiment opens timelines to tweets members' followers have tagged as favorites, as well as to some popular tweets gleaned from their followers' timelines. "Changing the rules of engagement for users without notice is very Facebookian of you Twitter," tweeted Peter Singer. [More...]

August 18, 2014
The perception that the United States lags behind other countries, especially Asian nations, in exporting information technology deserves another look, according to a recent market report. The U.S. actually recorded a $5 billion trade surplus in IT in 2011, partly as the result of international trade agreements, according to the TechAmerica Foundation. [More...]

August 18, 2014
Gryphon Networks has had a presence in the sales intelligence and marketing compliance space for several years, primarily working through carriers. About two years ago, however, it tweaked its direction after CEO Jeffrey Fotta noticed a curious fact during a client call. The client was a national insurance provider that had some 8,000 reps using the Gryphon system for compliance. [More...]

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