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June 22, 2017
Things change quickly. A few short years ago, Netflix was nothing more than a mail order video rental business. Since then, it has been growing rapidly and changing. Believe it or not, Netflix today has more U.S. subscribers than cable TV. That's an amazing accomplishment -- and a major hit to traditional cable television. Netflix and cable TV are two different technologies on opposite sides of the growth wave. Cable TV has grown over several decades, but its growth wave has crested in recent years, and it now is on the decline. [More...]

June 22, 2017
digital-river-adobe-cloud-commerce
Digital River has expanded its ties with Adobe Experience Manager to offer an end-to-end cloud commerce solution targeting the high-tech industry. The new solution, which is based on a 2015 agreement to integrate Digital River's cloud-based Global Commerce Platform with Adobe Experience Manager, offers brands a fresh approach for bolstering their direct channel strategy and competitive position. [More...]

June 22, 2017
online-trust-alliance-audit-honor-roll
The Online Trust Alliance on Tuesday released its 2017 Online Trust Audit & Honor Roll. Among its findings: Consumer services sites have the best combined security and privacy practices. FDIC 100 banks and U.S. government sites are the least trustworthy, according to the audit. The number of websites that qualified for the honor roll is at a nine-year high. [More...]

June 21, 2017
wannacry
By this point, most technology practitioners -- and nearly all security practitioners -- know about WannaCry. In fact, you might be sick of people analyzing it, rehashing it, sharing "lessons learned" about it, and otherwise laying out suggestions -- in some cases, contradictory -- about what you might do differently in the future. The level of unsolicited advice can border on the annoying. [More...]

June 21, 2017
Hootsuite on Monday launched Amplify for Selling, a mobile-first solution that helps sales teams succeed on social by generating leads and fostering revenue-driving relationships. The new tool is an extension of Hootsuite's Amplify employee advocacy product, which is focused on the business-to-business market. Amplify for Selling integrates with Salesforce and Microsoft Dynamics CRM. [More...]

June 20, 2017
deep-root-analytics-voter-data-exposure
A data contractor working on behalf of the Republican National Committee earlier this month allowed the personal data of 198 million voters to be exposed online, marking the largest ever leak of voter data in history. Deep Root Analytics exposed 1.1 terabytes of sensitive information -- including names, home addresses, dates of birth, phone numbers and voter registration information. [More...]

June 20, 2017
marketing-strategy
A good motto for modern marketing would be, "When in doubt, check the data." Perhaps an even better one would be, "When not in doubt, check the data to see if you should be." There's never been a time when we've had such an ability to compile, collate, analyze and understand marketing data. It's not possible to get by on intuition -- even if it's rooted in deep experience and personal knowledge. [More...]

June 19, 2017
verizon-yahoo-merger
Verizon last week completed its US$4.5 billion acquisition of Yahoo's operating business assets, merging it with its existing AOL business to create Oath. The new subsidiary encompasses more than 50 media and technology brands -- including HuffPost; Yahoo Sports, Finance and Mail; AOL.com; Makers; Tumblr; TechCrunch; Flickr; and Build Studios. [More...]

June 17, 2017
amazon-groceries
Amazon has inked a deal to acquire Whole Foods Market for close to $14 billion in cash. The agreement includes assumption of Whole Foods' net debt. Whole Foods will run as a wholly independent subsidiary of Amazon. It will continue to operate stores under its own brand and source products from vendors and partners. Cofounder John Mackey will continue in his role as Whole Foods' CEO. [More...]

June 16, 2017
Visa this week announced the Visa Ready Program for Business Solutions, a strategic framework to help ensure that tech companies integrating with Visa's B2B payment services and data solutions meet the company's standards and are market ready. The program lets Visa's tech partners quickly integrate and approve various Visa B2B payments solutions, including enhanced data, virtual card integration, payables automation, and payment controls. [More...]

June 15, 2017
russian-election-hacking
Federal and state officials have confirmed that cyberattacks against state voting systems during the 2016 election were more widespread than previously disclosed to the public, but they said the heightened activity did not impact final vote tallies. The confirmations follow a report that attempts to influence the 2016 presidential election were much greater than previously disclosed. [More...]

June 15, 2017
crm-customer-interactions-sales
"There are groups within companies that don't want to interact with a full-blown CRM application," said Swiftpage CEO John Oechsle. "They want to access it based on the functions they want it to perform. These small purpose-built apps are going to continue to evolve. Also, people want to interact with software using voice ... . They don't want to sit there and type." [More...]

June 14, 2017
ceo-businessman
Uber Technologies CEO Travis Kalanick said he will take a leave of absence, as a company review led by Eric Holder was made public. The review sketches out a plan to make radical changes to diversify Uber in the wake of allegations of sexual harassment and discrimination. Kalanick accepted responsibility for widespread company problems that led to the investigation. [More...]

June 13, 2017
uber-eric-holder-investigation
Uber Technologies on Monday lost its second-most-important executive in a shakeup stemming from an internal investigation into sexual harassment charges. The changes at the top reportedly could include the temporary loss of Uber's founder and chief executive, Travis Kalanick. Emil Michael -- who served as the company's senior vice president of business and a key lieutenant to Kalanick -- is out. [More...]

June 13, 2017
sales-acceleration
More than 80 percent of high-growth sales organizations use five or more sales technologies, suggests a recent online survey of 400 companies. Velocify and the American Association of Inside Sales Professionals partnered on the research and released their findings on Tuesday. The average number of sales technologies in use was 10, based on the participants' reports. [More...]

June 12, 2017
For several years now, Salesforce has built distinct product lines that all work off the same platform and can integrate in interesting ways. There are product lines for the enterprise, small and mid-sized businesses, business-to-business firms and business-to-consumer operations -- and probably some others that I haven't considered. The rationale for all of these new products is simple. [More...]

June 10, 2017
softbank-boston-dynamics
SoftBank on Thursday announced that it will acquire robotics company Boston Dynamics from Alphabet, parent company of Google. SoftBank Robotics is the company's subsidiary that focuses on the development, sales and maintenance of humanoid and service robots. "Smart robotics are going to be a key driver of the next stage of the information revolution," said SoftBank CEO Masayoshi Son." [More...]

June 9, 2017
windows10-security
Microsoft on Thursday said it has agreed to buy a Hexadite, which incorporates artificial intelligence in its automated responses to cyberthreats. The acquisition will help bolster the company's efforts to help commercial Windows 10 customers deal with advanced attacks on their networks, Microsoft said. The acquisition will include Hexadite's endpoint security automated remediation. [More...]

June 9, 2017
logmein
LogMeIn on Thursday unveiled Bold360, a customer engagement platform that evolved from Boldchat -- the live website chat software it acquired five years ago. Bold360 has an intuitive interface that consolidates data from different systems to present a unified view of all customer interactions. Among its features are easy integration of Salesforce and Zendesk data; and omnichannel support. [More...]

June 8, 2017
wireless-industry
During a recent grocery checkout conversation, the cashier asked me which was the best wireless service and best smartphone. This is a question I get frequently, and though it seems straightforward, it's difficult to answer. As I told the cashier, it depends. "On what?" she asked. That's when I realized that the industry's marketing doesn't answer the big question: "Which carrier is best for me?" [More...]

June 8, 2017
Pegasystems has deepened its 7-year-old relationship with Amazon AWS, and also has teamed up with Microsoft Azure, company officials told Pegaworld attendees on Tuesday. The deals are part of a series of planned partnerships aimed at giving Pega's clients choice in their cloud environment and avoiding lock-in. Pega last month inked an agreement to deliver Pega software on Pivotal Cloud Foundry. [More...]

June 7, 2017
apple-homepod-smart-speaker
Before Apple launched its long-awaited HomePod smart speaker earlier this week, the expectation was that it would unveil a sophisticated Echo killer that would redefine the landscape that Amazon has dominated, with Google playing catch-up. "Just like iPod reinvented music in our pockets, HomePod is going to reinvent music in our homes," Apple SVP Phil Schiller told WWDC attendees. [More...]

June 7, 2017
Amazon on Tuesday introduced a Prime membership priced at $5.99 monthly for people on government assistance who have a valid Electronic Benefits Transfer card. A Prime membership ordinarily costs $10.99 per month, or $99 per year. Prime membership offers unlimited fast, free two-day shipping on more than 50 million eligible items and a variety of other benefits. [More...]

June 6, 2017
consultancies
There's been a lot written recently about how artificial intelligence, machine learning and automation are going to displace millions of workers. However, these powerful new technologies already have spawned a surge in demand for a new wave of highly skilled consultants to help organizations capitalize on the added business opportunities resulting from the latest innovations. [More...]

June 6, 2017
subscription-economy
While sitting in the audience at Zuora's recent Subscribed event, I couldn't help contemplate the meaning and progress of what was once a set of words that didn't roll off the tongue. I am talking about the "subscription economy" -- and it's really something. The data coming in from a variety of sources shows how rapidly subscriptions have become a big part of our lives, and why not? [More...]

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What do you think of today's voice recognition technology?
It's great -- the tech has improved vastly in recent years.
It's the wave of the future, but quality is still hit or miss.
I like it for texting, especially when I'm driving.
I only use it when I have to, like with IVR systems.
I avoid using it, because most voice systems are still terrible.
It's an unnecessary frill that I can easily live without.