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February 27, 2017
snap-inc-camera
As it approaches its IPO, Snap, maker of the popular Snapchat messaging app, is positioning itself as a camera company. "We feel like we're really at the beginning of what cameras can do," said Snap CEO Evan Spiegel. "Before, cameras were the best way to perfectly save or record something that you saw. They sort of helped augment memory -- but now, you know, cameras augment the way that we talk." [More...]

February 27, 2017
ajit-pai-fcc-fm-radio-smartphones
Ajit Pai, the new chairman of the Federal Communications Commission, last week issued a call for activation of the FM chips in smartphones. The vast majority of smartphones sold in the U.S. have FM chips, but they're activated in only about 44 percent of the top brands, Pai said. Although that's nearly twice the 25 percent figure of two years ago, it's not good enough, he suggested. [More...]

February 27, 2017
email-marketing
I recently received an email from my health club that said, in part: "Dear Chris, We've noticed you haven't been in as regularly in recent weeks. I understand there may be many reasons for not being able to make it in, but I just wanted to send a quick note to check if you're happy with the service we've been providing. Let me know if I can be of any assistance and I hope to see you very soon!" [More...]

February 24, 2017
google-sha-1-collision
Google on Thursday announced that its two years of collaboration with CWI resulted in the launch of a successful attack against the SHA-1 cryptographic algorithm, a widely used standard protocol used to protect sensitive data in millions of computers. The breakthrough research hows that the industry needs to send the SHA-1 standard into retirement, Google said. [More...]

February 23, 2017
apple-park-headquarters-building
Apple on Wednesday announced that its long-awaited new headquarters, anchored by a 2.8 million square foot mothership building, is near completion. Named "Apple Park," the complex will make its official debut in April. The 175-acre campus, which falls somewhere between the Pentagon and an Olympic village in terms of size, is the fulfillment of the dream of Apple cofounder Steve Jobs. [More...]

February 23, 2017
social-marketing
Before there was experimental data to support various contentions, it made perfect sense to believe that the likes and endorsements posted to friends on social media would drive more business. After all, didn't we all subscribe to the idea that a disgruntled customer would tell many more people about a brand's shortcomings than a happy customer would sing its praises? [More...]

February 23, 2017
uber-sexual-harassment-claims
Uber has been responding to recent requests to delete customer accounts with a statement that claims "everyone at Uber is deeply hurting" and "it's everyone's number one priority to create change in the coming months and years." The pop-up statement, which Twitter users began circulating on Wednesday, appears to be Uber's latest effort to stem the flow of customers from the company. [More...]

February 22, 2017
government-it-contract
A major federal acquisition opportunity with a potential contract value of $50 billion for IT vendors is back on track. The GSA recently resumed processing vendor applications after a legal challenge to the contract was resolved in its favor. As a result, the GSA this fall will reveal the names of approximately 60 vendors who will be eligible to participate in the Alliant 2 IT contract vehicle. [More...]

February 22, 2017
salesforce-health-cloud
Salesforce this week announced new features and an expanded partner ecosystem for its Health Cloud at the Healthcare Information and Management Systems Society conference. The new features are lead-to-patient conversion, risk stratification and advanced segmentation. Salesforce also announced a slew of new partner-developed applications for Health Cloud available on the Salesforce AppExchange. [More...]

February 21, 2017
Verizon and Yahoo on Tuesday announced new terms for the acquisition deal they inked last summer. Verizon will pay $350 million less than the original contract price, which places the new value of the deal at $4.48 billion. Yahoo will be responsible for 50 percent of any breach-related cash liabilities incurred as a result of non-SEC government investigations and third-party litigation, under the new agreement. [More...]

February 21, 2017
The Financial Protection Bureau has come under increasing fire from Republican lawmakers who now have the Trump administration to back their efforts. Long-time critic Rep. Jeb Hensarling, R.-Texas, who chairs the House Financial Services Committee, compared the bureau to a tyranny in a recent interview. Hensarling reportedly is preparing legislation to enact CFPB reforms. [More...]

February 18, 2017
global-cybersecurity
Microsoft has called on governments around the world to create a "digital Geneva Convention" as a way to normalize international cybersecurity rules and protect civilian use of the Internet. President Brad Smith, who is also Microsoft's chief legal officer, addressed the issue at the annual RSA conference held earlier this week, saying that governments need to establish international rules. [More...]

February 17, 2017
smartphone-security
Is your Android phone secure? President Donald Trump's favorite smartphone reportedly is an older Android device. Security concerns flared recently, following indications that he sent some tweets from it. Of course, the president has been given a special secure device, but it's not clear whether he is using it. My question is, if the president is not secure using an ordinary phone for his primary wireless communications... are any of us? [More...]

February 17, 2017
oracle-database
Seeking Alpha is an online outfit that offers investors good research and analysis on tech vendors, and it is especially well versed in Oracle. Its writers' expertise involves matching technologies to investment attractiveness. I am sure you are familiar with the type. XYZ company's product does this, it should result in sales of this much, and that will drive profits so that the stock is worth so much. You get the idea. [More...]

February 16, 2017
aws-amazon-chime
AWS on Tuesday introduced Amazon Chime, a cloud-based unified communications offering that lets users engage in high-quality audio and HD video meetings across Windows and Mac desktops, and iOS and Android mobile devices. Companies just have to download the app; they don't need to make upfront investments in hardware or software. Users can switch seamlessly between desktop and mobile apps. [More...]

February 16, 2017
multichannel-customer-crm
One of the most noticeable recent trends in CRM is that "there are a lot more companies looking for tools to centralize data," noted Oro CEO Yoav Kutner. "We're seeing multichannel businesses that interact with customers both through a brick-and-mortar and through multiple touchpoints. That data has to be collected someplace so they understand how they're doing with their customers. [More...]

February 15, 2017
Toshiba shares fell 8 percent on Tuesday as the company took a $6.3 billion writedown related to its struggling nuclear power business and delayed the release of its fiscal Q3 earnings. Shigenori Shiga, Toshiba's chairman and representative executive officer, resigned effective Wednesday. His resignation in part reflects management taking responsibility for the Westinghouse fiasco. [More...]

February 14, 2017
ftc-lawsuit-internet-of-things
Even though D-Link expressly promised that many of its wireless devices had the highest level of security available, the FTC last month filed a lawsuit that alleges otherwise. The FTC filing includes copies of online marketing materials and technical specifications for D-Link's products, and flatly declares that "thousands of Defendants' routers and cameras have been vulnerable to attacks." [More...]

February 14, 2017
crm-product-development
How many times have we been lulled into complacency over getting a project or a product done but not necessarily well received, because it was someone else's gig? This is a great reminder that the job isn't done simply because we produce something and shove it out the door. It's also a cue to pay close attention to what our CRM systems tell us. Our concept of a product has changed. [More...]

February 13, 2017
Facing growing pressure to respond to growing wireless data demands in the U.S. mobile phone market, Verizon finally relented. The company on Sunday announced its own unlimited smartphone option while keeping alternatives open for lighter data users. Verizon's new introductory plan provides unlimited data on smartphones or tablets, along with unlimited texts and phone calls, for $80 per month. [More...]

February 13, 2017
ai-phone-sales
SaaS solutions firm Gong last week released the findings of a study on sales phone conversations, including an analysis of gender speaking patterns. Women delivered slightly longer sales monologues, averaging about 9-12 seconds longer than those their male counterparts gave, but men generally spoke faster, the study found. Men tended to speak at a faster pace than women. [More...]

February 10, 2017
twitter-q4-earnings-stock-price-falls
Twitter's share price plunged 12.3 percent, closing Thursday at $16.41 after the company released its Q4 2016 financial report. It fell further on Friday, trading at $15.54 mid-day. On the bright side, daily active usage grew for the third consecutive quarter and strong growth is expected to continue, the company said. Active monthly users in Q4 totaled 319 million, up 4 percent year over year. [More...]

February 9, 2017
apple-tv
Apple has hired Tim Twerdahl, the former head of Amazon's Fire TV unit, in an effort to revive its struggling Apple TV business, which has been losing market share to rival streaming content services. Twerdahl reportedly joined Apple this month as VP in charge of product marketing for Apple TV, and the company shifted the unit's former head to a post responsible for negotiating content deals. [More...]

February 9, 2017
Salesforce has announced new integrations for Quip, the collaboration startup it acquired last summer for $582 million. Quip, which operates independently, also added new capabilities to its product's existing feature set, which includes smart notifications, chat built into every document and spreadsheet, and a smart inbox. Quip lets users direct-message group members. [More...]

February 8, 2017
salesforce-cloud-erp
Even as Salesforce aggressively seeks to consolidate its position as the leader of cloud-based front-office applications via a series of acquisitions, it is possible that 2017 could be the year the company uses some of the same purchases to make a strategic move. Salesforce soon may become a major player in the back-office financial management and ERP market as well. [More...]

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