E-Commerce Times: E-Business Means Business

Netflix, DreamWorks Team in Huge Original Content Deal

Monday - June 17, 2013

Video streaming service Netflix on Monday announced a new, multiyear partnership with DreamWorks Animation whereby it will bring many of the studio's beloved characters to the TV market via a branded collection of shows. Marking the largest deal for original first-run content in Netflix's history, the partnership will include more than 300 hours of new programming and give DreamWorks Animation a way to greatly expand its TV production and distribution. [More...]

Tech Giants Dump Data in Trust-Rebuilding Bid

Monday - June 17, 2013

In the wake of recent revelations that the government has been tapping their networks to monitor users, Facebook, Apple and Microsoft in recent days have all published more information about those monitoring requests. Facebook, for example, reported that for the six months ending December 31, 2012, the number of user-data requests it received from U.S. government entities was between 9,000 and 10,000. [More...]

The Ghost of SCO Dogs IBM Again

Monday - June 17, 2013

Like Carrie, whose hand emerged from the grave to grab Sue by the ankle in Sue's nightmare, SCO has reemerged from its grave to revive its lawsuit against IBM, 10 years after the case was first filed. A court has granted SCO's motion for reconsideration and reopening the case. SCO originally had sought $1 billion in damages from IBM, but it was soundly defeated in court. [More...]

Crowdsourcing Entertainment Marketing via Social Media

Monday - June 17, 2013

Movie studios and TV networks increasingly are turning to social media for help with generating buzz about their upcoming releases and programming. Communities are building around favorite movie franchises and TV shows. Have movie and show producers really been listening -- and if they have, has anything changed because of what they've heard? Yes -- and maybe. [More...]

PRODUCT PROFILE
Thunderhead.com Smooths Out the Wrinkles in Customer Communication

Monday - June 17, 2013

Almost a year after launching its ONE Correspond for Salesforce, Thunderhead.com rolled out version 2.0. A part of the company's flagship ONE customer engagement platform, ONE Correspond for Salesforce allows users to create communications for customers. Via Salesforce's Chatter, it also has strong collaborative features that give users a way to review, edit and approve documents internally. [More...]

ANALYSIS
Integrating the Enterprise's Old and New Worlds

Saturday - June 15, 2013

With nearly every market forecast and growing anecdotal evidence pointing to escalating demand for cloud-based alternatives to traditional on-premises systems and software, the challenges of integrating the new on-demand solutions with existing applications and data sources are becoming even more critical. Data integration continues to be a pivotal part of successful "as a Service" adoption. [More...]

Best Buy Clears Floor Space for New Windows Shops

Friday - June 14, 2013

Microsoft is the latest product manufacturer to follow the retail trend of setting up shop within a big box store. Best Buy and Microsoft on Thursday announced plans to open the Windows Store only at Best Buy in 500 retail locations in the U.S. and more than 100 in Canada. The stores will range in size from 1,500 square feet to 2,200 square feet. Microsoft specialists will staff each shop. [More...]

Foursquare Paves a New Path Down Memory Lane

Friday - June 14, 2013

Mobile technologies may tend to focus on life's present and future, but Foursquare this week launched a feature that gives users new insight into the past. Specifically, the location-based social networking service on Thursday introduced the Foursquare Time Machine, a tool that allows users to retrace the steps of their past check-ins through a digital visualization. [More...]

TECHNOLOGY LAW CORNER
Patenting Future Cures - or Not

Friday - June 14, 2013

The Supreme Court on Thursday unanimously decided that some of Myriad Genetics' patent claims were invalid for claiming products of nature. However, the Court also held that other Myriad patent claims were perfectly valid. In short, Myriad discovered the location and DNA sequence listing for two human genes that pertain to breast and ovarian cancer. [More...]

ANALYSIS
Is Verizon's Uncomfortable Silence Savvy PR?

Friday - June 14, 2013

Verizon is on the hot seat. It is at the center of the story about releasing customer information to the NSA. While Verizon does make information about every call available to the agency, the actual conversation is still private -- for now, at least. To date, Verizon has been quiet as the argument rages. Is quiet what you expect from the PR department of any company caught in such a storm? [More...]

OPINION
5 Places Customer Relationships Go to Die

Friday - June 14, 2013

Building a customer relationship -- the kind that lasts a long time -- is a not an easy thing. There are lots of occasions where things can go awry, touch points where signals can get crossed and communications that can unwittingly turn a customer off. In a lot of cases, the conclusion is triggered by something the business does that brings the relationship to a premature end. [More...]

Time Warner May Erect a Walled Content Garden

Thursday - June 13, 2013

Time Warner Cable appears to have come up with a strategy to help stem the flow of cord-cutters: offering incentives to content providers to withhold certain properties from online entertainment platforms. Limited distribution is clearly an entrenched practice in the entertainment industry, but it seems TWC is trying to keep some content off the Internet permanently. [More...]

2 Years Later, HP's Botched Palm Acquisition Still Stings

Thursday - June 13, 2013

Former Palm CEO and webOS creator Jon Rubinstein is apparently still brooding over Palm's acquisition by HP. Two years later, he looks back at what HP did with webOS -- or rather what it didn't do -- and he is very disappointed, he said in a recent interview. When HP acquired Palm for $1.2 billion in 2010, it did indeed look as though webOS was destined for great things. [More...]

Pandora Fights Fees with Terrestrial Acquisition

Thursday - June 13, 2013

In an effort to manage acquisition fees, Pandora Radio has acquired a terrestrial radio station based in Rapid City, S.D. The move enables Pandora to be subject to licensing fees and royalties for broadcast radio stations rather than streaming stations. Internet radio services such as Pandora, Spotify, Rhapsody and Last.fm have struggled for years to balance acquisition costs with revenues. [More...]

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