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Thursday - April 24, 2014
HBO and Amazon on Wednesday announced a content-sharing partnership that for the first time will allow viewers to see HBO shows on a different platform. Starting May 21, Amazon Prime Instant Video users will have access to some of HBO's hits that are now off the air, including The Sopranos, The Wire, Eastbound & Down, and Enlightened; mini-series Band of Brothers and Angels in America; and early seasons of Boardwalk Empire and True Blood. [More...]

Thursday - April 24, 2014
If you aren't sold on marketing automation yet, there's another reason to consider it before you end up down two touchdowns with three minutes to play. We usually think of marketing in its traditional role of new customer outreach, which is good but no longer enough. Keep in mind that in today's zero-sum markets, your competition has not stopped marketing to your customers, so why should you? [More...]

Thursday - April 24, 2014
The allure of Big Data stems from the ability to use advanced technology to manage and manipulate huge amounts of information. Not only that, Big Data offers the opportunity for unlocking information not previously available, and even not previously knowable. However, the software required to underpin Big Data and related IT advances may not be up to the task. [More...]

Thursday - April 24, 2014
The story of Square mobile-payments may surprise you. Imagine swiping customer credit cards on your iPhone, iPad or Android. We have all heard the magical stories about a brilliant idea sketched on a napkin that turned into the next big success in business. While these things do happen, more often the bubble bursts. It's just a matter of when. Is that what is starting to happen with Square? [More...]

Wednesday - April 23, 2014
Ninety-two percent of more than 100,000 incidents reported by 50 companies over the past 10 years fall into nine basic patterns, according to Verizon's 2014 data breach investigations report. An advance copy was released to the media Tuesday. Point-of-sale intrusions, Web app attacks, cyberespionage and card skimmers cause the most concern for data disclosure, it says. [More...]

Wednesday - April 23, 2014
inContact has released its first cloud contact center software update for the year. Version 14.1 contains a new two-way SMS channel, more refined automated call-routing, deeper integration with Salesforce.com and Oracle, and new APIs that give enterprise users the ability to customize their own applications and do a deep dive into their data. The company currently is rolling out the new version. [More...]

Tuesday - April 22, 2014
Microsoft's ambitious $7.4B acquisition of Nokia's mobile business is set to close. There have been some minor changes to the deal since its announcement, said Microsoft General Counsel Brad Smith. The original deal did not address the management of online assets, for example. The two companies have agreed that Microsoft will manage the Nokia.com domain and social media sites for the next year. [More...]

Tuesday - April 22, 2014
GitHub cofounder Tom Preston-Werner has resigned following an investigation into harassment charges made by developer Julie Ann Horvath, who departed the company last month. "The investigation found no evidence to support the claims against Tom and his wife of sexual or gender-based harassment or retaliation," said Chris Wanstrath, GitHub cofounder and CEO. [More...]

Tuesday - April 22, 2014
Longevity doesn't get much respect in the tech industry, partly due to new technologies regularly entering and dominating industries and commercial markets. However, cultural factors play a part, too. Much of IT's vibrancy results from the startup mindset and youthful employees who willingly embrace crushing 80-hour work weeks for a chance to become millionaires -- or billionaires. [More...]

Monday - April 21, 2014
The Heartbleed vulnerability in OpenSSL has sent just about everyone who uses the Web for fun or profit gibbering madly in search of a solution, creating fertile ground for spammers, scammers and marketing types. Canada is in an uproar following a disclosure by the Canada Revenue Agency that a hacker had exploited Heartbleed to steal about 900 social insurance numbers from it over a six-hour span. [More...]

Monday - April 21, 2014
Another retailer security breach, another national conversation about how these now regular occurrences need to stop. In the Michaels case, though, some of the talk touched on what by now should be remedial public relations. When you screw up and it affects your clients, apologize -- profusely and without hedging or reservation. The hacked retailer du jour apparently was unaware of this rule. [More...]

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