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August 29, 2014
In the absence of clear U.S. rules on the commercial use of drones, it's been something of a free-for-all for those interested in developing the technology. Google is the latest to demonstrate a prototype, built by members of its Project Wing team. Instead of landing, like Amazon's drone does, Google's drops packages on a long line. That way, eager recipients can't stick their hands in its blades. [More...]

August 29, 2014
Why do you go to work each day? Some people may claim it's love of the work. What they do is so rewarding and wonderful that they'd do it for free. "Don't tell my boss!" they joke. Hardy-har. However, even the most fulfilled, self-actualized and altruistic person lives and works in a world where money talks. It takes money to keep a roof over your head and food on the table. [More...]

August 29, 2014
Uber is in damage-control mode, following media reports of a number of sneaky, underhanded tactics it has used to stifle its competition -- in particular, Lyft. Poaching drivers and passengers may have seemed like a good idea at the time, but with many cities uncertain about whether to allow ride-sharing services to operate, it's not smart to appear evil. [More...]

August 29, 2014
Twitter this week announced that its analytics tool now can be used by everyone. Twitter's analytics tool lets users click on any tweet to see how people engage with it in real time. They can compare their tweet activity month over month and see how they trend over time. Users also can click on a tweet to see the number of retweets, replies, favorites, follows or clicks received. [More...]

August 29, 2014
Hackers appear to have stolen data from JPMorgan Chase and at least one other U.S. bank in retaliation for economic sanctions against Russia. The raid on the banks' computer systems reportedly resulted in the theft of gigabytes of sensitive data. JPMorgan did not confirm the incident. However, the FBI is conducting an investigation into reports of cyberattacks on U.S. banks. [More...]

August 28, 2014
American Airlines this week withdrew its flight content from Orbitz Worldwide's websites, which include, and The companies are locked in a booking fee dispute. They have clashed on this issue before, and it is also a brewing source of discontent between the airlines and Orbitz's competitors, such as Expedia. [More...]

August 28, 2014
Time Warner Cable suffered a massive service outage in the wee hours of Wednesday morning, leaving an unknown number of its nearly 12 million customers nationwide without service for hours. "As of 6 a.m. ET, services were largely restored ... . As of 8 a.m., all services were back to normal," said TWC's Eric Mangan. Well, not quite all -- Downdetector's statistics showed outages continued. [More...]

August 28, 2014
Comcast has been trying to improve customer care. It has made some headway, but reliability is a big issue. I like Comcast people. During the last couple of years, their performance has gotten better. However, the quality of Comcast's service is still unreliable, at best, and problems just don't go away. Think of Comcast as a family-owned company that happens to be the largest in the industry. [More...]

August 27, 2014
California has become the second state to require that smartphones have a built-in kill switch. The new law goes a step beyond the one Minnesota adopted earlier this year, requiring that the remote disabling capability be turned on by default rather than offered as an opt-in feature. The measure could lead to a sharp downturn in smartphone theft, which has escalated in recent years. [More...]

August 27, 2014 on Wednesday announced the debut of the Salesforce1 Community Cloud. The product is launching as a new division for, on par with its Sales, Service and Marketing Cloud offerings, said Lisa Hammitt, VP of business operations. Built on the Salesforce1 Platform, Community Cloud connects to Salesforce CRM and related business processes. [More...]

August 26, 2014
Clickbaiting may soon come to an end on Facebook, which has launched an effort to deal with the problem. Posts with clickbait headlines get higher placement in News Feeds, pushing down more desirable content. Eighty percent of the time, users prefer headlines that help them decide whether they want to read a full article before having to click through, a Facebook survey indicated. [More...]

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