When it comes to an appetite for data, social media outfits are the most voracious, according to a recent study released by cybersecurity company Clario Tech. The analysis of nearly 50 of the world's biggest brands found that Facebook collects more than 70 percent of all the data it can collect legally about someone using its service...
Healthcare records were digitized to help prevent medical errors such as misdiagnoses and mistakes with medication, but electronic health records have made it easier for bad actors to steal patients' highly personal information. Cybercriminals are further motivated by the fact that patient medical r...
A warning by Facebook and Google that they may have to curb service to Australia if a controversial law takes effect this year has the Aussies reviewing their options, including setting up a publicly-funded social network. The idea was floated in a report titled "Tech-Xit: Can Australia survive with...
The upcoming holiday season is looking much different than anyone would have suspected this time last year. Forget about the customary long lines to buy gifts for loved ones and friends this year -- if you can even find a store that is open. All of these changes make it critical for marketers to ada...
A raft of new technologies that impact CRM are about to be announced, but even without the latest announcements due now through October, there's a realization that we're coming full circle. Oracle is making hardware sexy again, using it to drive new business models and to push its CX version of CRM;...
Seven scamware apps found in Google Play and Apple's App Store corralled more than half a million dollars for their developers, according to Avast. The company discovered the malicious apps after a 12-year-old girl flagged a suspicious app promoted on a TikTok profile through its "Be Safe Online" pr...
Technology's fall selling season is gearing up for year-end as it always does, coronavirus or not, and the CRM industry follows suit with some mods. The majors like Salesforce and Oracle, as well as fast followers like Zoho, are in hot pursuit of what's new -- and they're betting new in this context...
A proposal to avoid the banning of the popular social media app TikTok was submitted to the U.S. Treasury Department over the weekend. The plan submitted by ByteDance, which owns TikTok, calls for the company to enlist Oracle as a "trusted technology provider" in order to address national security c...
This year, with all of the uncertainty surrounding the global pandemic, many consumer markets are faced with the fear of steep declines of in-person shopping, thus leading to a potential downtick in sales. This may seem daunting, but it should also serve as ample inspiration to develop a Q4 retail s...
Data breaches were rampant in 2019, occurring at an unprecedented pace. However, the first half of this year has seen a reduction in the number of reported events. Reported being the operative word. In all, more than 15 billion records were exposed in nearly 7,100 data breaches last year. This year ...
The IDC CRM market share numbers are in for 2019. For the seventh consecutive year Salesforce leads the pack, this time with 18.4 percent of the market. Other big vendors trailing the leader include, SAP, Oracle, Microsoft and Adobe. After 25 years of competition, the runners-up have a combined sha...
Last week we ran a survey asking people which of the CEOs that were questioned by Congress last month is the most trustworthy. Facebook's Mark Zuckerberg took the dubious prize for last place. Tim Cook of Apple was voted the most trustworthy. There shouldn't be any competition; Facebook has the tool...
Several recently-published reports and surveys tracking changes in consumer buying habits reveal a growing competition between old versus new shopping habits. The E-Commerce Times discussed the implications of these new consumer buying trends with marketing experts. The results show that e-commerce ...
Social proof is an individual influencer or group clout that gives "proof" to a product. It is based on the principle that people tend to follow and conform to an influential person or a majority. They do this to be validated -- a result of a need for safety. Here are 10 kinds of social proof strate...
Getting a prospect on the line and talking to them directly matters. It's the ability to deliver the pitch with the right content, cadence, and care for your future clients' needs that makes a voice call so effective. It's not just salespeople who prefer a call -- 92 percent of all customer interact...
Africa
Asia-Pacific
Eastern Europe
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Middle East
North America
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https://www.ecommercetimes.com/story/the-business-case-for-clean-data-and-governance-planning-176778.html
The Business Case for Clean Data and Governance Planning
Netenrich Introduces AI/ML Platform for Cloud Security
Cloud Providers Push Products, Tactics, To Win Customers in Competitive Market
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https://www.ecommercetimes.com/story/finding-the-fun-in-non-fungible-e-commerce-176613.html
Finding the Fun in Non-Fungible E-Commerce
Cryptocurrency as a Hedge Against the Declining Dollar
Crypto 101: Data Privacy and Security on Cryptocurrency Platforms
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https://www.ecommercetimes.com/story/digital-devices-of-corporate-brass-ripe-for-hacker-attacks-176860.html
Digital Devices of Corporate Brass Ripe for Hacker Attacks
Hackers Cast LinkedIn as Most-Popular Phishing Spot
PII of Many Fortune 1000 Execs Exposed at Data Broker Sites
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https://www.ecommercetimes.com/story/sports-betting-platforms-gambling-with-substandard-cx-176483.html
Sports Betting Platforms Gambling With Substandard CX
Appdome CEO on Mobile App Security: No Developer, No Code, No Problem
Gamifying EdTech Launches Learning to Loftier Levels
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https://www.ecommercetimes.com/story/marketers-beware-floridas-mini-tcpa-176642.html
Marketers: Beware Florida's Mini-TCPA
How AP Automation Bolsters Supplier and Customer Relationships
How To Assess if Amazon Is Right for Your Brand
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https://www.ecommercetimes.com/story/musk-masterminds-private-twitter-takeover-for-44-billion-176607.html
Musk Masterminds Private Twitter Takeover for $44 Billion
The Fascinating Dance Between Twitter and Musk
Forrester Pegs B2B Fraud, Cyber Insurance Complacency as Top Threats in 2022
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https://www.ecommercetimes.com/story/whats-in-store-for-next-gen-digital-wallets-87451.html
What's in Store for Next-Gen Digital Wallets
US Shoppers Spent $1.7T Online During Pandemic, Another Trillion Forecast for 2022
Social Media Advertiser Musts: Multi-Platform Strategy, Automation
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https://www.ecommercetimes.com/story/2022-will-mark-retails-permanent-evolution-to-omnichannel-operations-176597.html
2022 Will Mark Retail's Permanent Evolution to Omnichannel Operations
More Transparency, Marketing Shifts Can Ease Supply Chain Strain
Social Commerce Trending Higher for Consumer Conversions
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https://www.ecommercetimes.com/story/nasuni-founder-andres-rodriguez-object-storage-offers-more-cloud-benefits-lower-cost-87474.html
Nasuni Founder Andres Rodriguez: Object Storage Offers More Cloud Benefits, Lower Cost
Banks, Fintech Hold Fate of Disappearing Dollar Technology
Looking for Love Online? Advice To Protect Your Wallet
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