Four out of five cybersecurity pros are fretting over the potential for a sneak attack by an adversary with a quantum computer that will render the encryption on their data ineffective. Quantum computers can process data much faster than most computers today because they use qubits to crunch data, which are not limited to zeroes and ones...
When a complex need arises, customers expect to be connected to a well-prepared agent who can quickly resolve the situation. That fix must be applied in a way that leaves both the customer and agent feeling great about the outcome. Fortunately, the technologies now exist that allow contact centers t...
"Companies are realizing that supply chain issues could cause problems, and so many companies shifted more from the just-in-time method of manufacturing to building up a lot of inventory," said IDC Research Director Phil Solis. "Everyone started ordering more chips than they needed which is a big pa...
Are you looking for a way to reinvent the traditional vendor marketplace? Consider adding composable commerce to your bag of tricks. This marketing approach enables businesses to bring to their brands a distinct method to continuously optimize their customers' experiences
Businesses are flocking to software-as-a-service applications as a means to improve the efficiency of their operations and the productivity of their employees, but weak control of access to cloud apps is putting the data of many organizations at risk. According to a study by DoControl, the average 1...
Twitter is adding some new powerful features to its repertoire that users will be able to access for a price. The new premium offering, called Twitter Blue, will allow users to "undo" tweets, as well as create collections of their favorite tweets, according to independent researcher Jane Manchun Won...
Monitoring and maintaining your data is an ongoing, strategic process. By educating your CRM users -- and making their data entry process as easy as possible -- you can ensure that better-quality data will be entering the system. Here's how you can give your company a true advantage -- and empower e...
An increasing number of businesses and even public companies are showing interest in Bitcoin. However, not all chief financial officers of these institutions are convinced to invest in digital currency as a corporate asset any time soon
Global sales of electric vehicles in 2020 surged despite a drop in overall sales of passenger cars, according to a report from Canalys. Sales of EVs jumped 39 percent globally, reaching 3.1 million units, while sales of passenger vehicles fell 14 percent. Europe was a prime driver of EV sales last y...
Oracle learned a lot from its customers and plowed its findings back into its core product just as others were getting restless and seeking alternatives. Oracle is now calling its product a "converged database" to help with differentiation by highlighting that many businesses don't often only focus ...
Libra, the digital currency announced by Facebook last year, is getting a new name. Libra will now be Diem. The new name will reenforce the currency project's independence, according to a statement released by the Libra Association, which is also changing its name. From now on it will be the Diem As...
Google has announced the rebranding of G Suite as Google Workspace. Google Cloud officials said the Workspace environment will create a new user experience that integrates meetings, docs, messaging and tasks, in a bid to help remote workers and students operate in a more productive, secure and colla...
SugarCRM last month announced its acquisition of AI-as-a-Service provider Node. This marks the fourth acquisition by SugarCRM since the company's investment by Accel-KKR in August 2018. CRM Buyer discussed the current state of CRM platforms with SugarCRM CEO Craig Charlton, and how artificial intell...
Amazon is huddling with the largest mall owner in the United States to turn anchor stores into fulfillment centers, and possibly retail outlets. The deal with Simons Property Group would give Amazon access to space formerly occupied by Sears and J.C. Penney, both of which have filed for bankruptcy
Google's Nest line of smart home products will be combined with ADT's security services in a partnership announced Monday by the two companies. As part of the agreement, Google will invest US$450 million into ADT to acquire a 6.6 percent interest in the security and smart home solutions provider. Th...
Recycle via a manufacturer or retailer program
Use a local e-waste recycling service
Sell or trade in for cash or credit
Donate or give away
Discard in trash
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