CRM has become big enough to generate a significant shadow. When an idea like putting customers in the center of our universe takes hold, we see ripple effects everywhere in the culture. Nobody wants to be in favor of something else. But other times, CRM gets blowback from new trends. Such is the case with the ongoing Great Resignation...
HP's Chromebase 22-aa0012 is a unique form factor with a spinning 21.5-inch display, striking performance, and clean aesthetics that make it a game-changing alternative for desktop computers. This all-in-one is the first and only Chrome OS-powered desktop to feature a fully rotating display
Four out of five cybersecurity pros are fretting over the potential for a sneak attack by an adversary with a quantum computer that will render the encryption on their data ineffective. Quantum computers can process data much faster than most computers today because they use qubits to crunch data, w...
New research from cloud security firm Ermetic shows that nearly all businesses have identities that, if compromised, would place at least 90 percent of the S3 buckets in their AWS account at risk. Ermetic conducted the study to determine the circumstances that would allow ransomware to make its way ...
Nearly 400 top-level corporate executives at software and device firms responded to a Revenera survey revealing the growing importance of SaaS and subscription models for the software industry. The study shows that today's dominant software monetization models are subscription and perpetual licensin...
Bot activity at websites is skewing marketing analytics and costing businesses millions annually, according to a study by bot detection and mitigation firm Netacea. The company maintained in its report that the skewed analytics problem is as costly to businesses as click fraud, which costs businesse...
Product returns are an unavoidable part of running an e-commerce business. They can't be eliminated, so offering the option to return items can be a vital part of a business's strategy. As the adage goes: "If you have too few returns, you're not selling enough." Still, most e-commerce businesses wou...
Concerns over supply chain snags, delivery delays and a yearning for a return to normal are influencing consumer shopping habits this holiday season. "The biggest change this year is that shopping has started earlier than in the past," observed Dave Sekera, chief U.S. market strategist with Mornings...
The Finland-based security consultancy discovered vulnerabilities affecting over 150 different HP multifunction printer products. Attackers can exploit the flaws to seize control of devices, steal information, and further infiltrate networks to inflict other types of damage, according to F-Secure's ...
Consumers have a strong appetite for gift cards and gifting alcohol. But until now they could not do both with a branded gift card. The market had none. Beverage alcohol e-commerce platform company Thirstie on Nov. 23 announced the first-ever alcohol branded gift cards with major liquor brands
'Tis the season to go phishing. Nothing brings out digital bandits like the holidays, and this year is no exception. Proofpoint, an enterprise digital security company, reports its researchers are seeing a massive global increase in holiday-themed mobile phishing attacks, a.k.a. smishing. It noted t...
Cash flow concerns and fraud are going to be a menace to both retailers and consumers this holiday shopping season. One of the biggest shopping headaches this year will be a much earlier start to the chargeback cycles. Jeff Wixted, vice president of marketing and client solutions at Accertify, discu...
A survey of 1,050 U.S. adult consumers found that 16 percent of the participants in the research took no action after receiving notice of a data breach affecting their accounts. Information from breached accounts can be used for identity fraud or to make employers vulnerable to cyberattacks, includi...
Technical and logistical problems stretching across multiple industries gives both shoppers and retailers reason to double efforts to avoid being hacked this year. Two factors top the list: runaway inflation and increased cyberattacks
The year 2020 forever changed the way we work and perform routine tasks. With the emergence of the deadly coronavirus and the resultant adoption of social distancing, even as the virus approaches its second anniversary, the concept of digital, contactless payments remains prevalent. These payments c...
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Why One-Size-Fits-All ERP Fails Mid-Market Retailers
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AI-Powered Fraud Now Hides Inside Legitimate Transactions
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Better Product Images Build Buyer Trust in Resale Marketplaces
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Individual AIs Turn Personal Expertise Into Scalable Enterprise Assets
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Digital Catalogs Become Adaptive Commerce Tools
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Study Finds Most Restaurants Missing From AI Recommendations
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What Happens When AI Becomes the Buyer?
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E-Commerce Orders Surged in 2025, Dominated by Top-Performing Brands
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AI Buying Agents Raise New Accountability Questions
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