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Watchdog Finds Flourishing Black Market on Facebook for Fraudulent Ad Accounts

A technology platform watchdog group reported Monday that it had found more than 100 Facebook groups, some with tens of thousands of members, where business management accounts are bought and sold in violation of the social network's rules ...

EXPERT ADVICE

Airline Travel Hacks To Avoid Holiday Excursion Headaches

Airlines are almost all short-staffed, and at this time of year, there are a lot of mechanical delays and weather events. Depending on the airport, the ability to rebook a flight at the gate may no longer exist. Spending the night in an airport is no fun, and neither is missing a flight because you didn't make it through security in time...

Schools Must Leverage Tech To Boost Response Time to Violence: Report

Dot Blackwell, superintendent of the Vassar Public Schools in Vassar, Mich., though, believes school security technology is less effective in addressing violence problems when it relies on staff to monitor or manage it The Vassar Public Schools, located 45 minutes from Oxford ...

CEO Fired Over Employee Monitoring Among Forrester Privacy Predictions for 2023

Security teams are already understaffed, the analysts noted. They cited a 2022 study that found that 66% of security team members experience significant stress at work, and 64% have had work stress impact their mental health They added that staff are expected to be available 2...

For Better CRM Results, Prioritize Pipeline Over Forecast

The demand on staff to reach outcomes is daunting, Haring noted. Coaching from the CRM output needs to be measurable "What we do differently is fix the fundamental flaw in the CRM concept. Early on, we were just trying to gather as much information about customers as possible....

OPINION

Lenovo and How ‘Star Trek: The Next Generation’ Got the Holodeck Wrong

"Star Trek: Discovery" recently showcased the use of drones. It did have the android called Data, but why do you need the massive staffing levels on a starship if you can create digital people who are indistinguishable from humans? Also, if you can create complex objects virtu...

Twisted Cyber Case Finds Former Uber Security Chief Guilty of Data Breach Coverup

According to published trial accounts, Sullivan's staff confirmed the extensive data theft. It included 57 million Uber users' stolen records and 600,000 driver's license numbers The DoJ reported that Sullivan sought the hackers' agreement to be paid U.S. $100,000 in bitcoin.

OPINION

Killing Twitter, With Tesla as Collateral Damage

While not a bad idea, the technology he needs doesn't exist yet, meaning he won't be able to backfill in a timely way, making it likely that Twitter could collapse due to inadequate staffing In short, a Bridgerton-like ending, where the two sides discover they love each other ...

Social Media Account Hijacking Jumps 1,000% in Last 12 Months: Report

Hijacking of social media accounts has reached epidemic proportions in the last 12 months, according to the Identity Theft Resource Center ...

AI Gun Detection Firm ZeroEyes Awarded Air Force Drone Grant

"When the algorithm sees what it thinks is a gun, it'll send an alert to our monitoring center," he continued. "The center is staffed with veterans and law enforcement personnel who are very comfortable in these situations. They have the final say on what's a gun. That way, we make sure our clients never get a false positive."

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Implementation of a New CRM Should Be Easy

Many CRMs consist of different applications that have been bolted together through a process of mergers and acquisitions. This makes the initial implementation complicated. Technical and line-of-business staff are forced to interact with different elements of the system in different ways, which makes the learning curve steeper...

High-Tech Trends in Law Enforcement and Emergency Response

The CRG is comprised of former U.S. Special Operations Command operators who first used this solution on hundreds of real-world missions. Included within the CRG's staff are domestic public safety experts who adapted these special teams' tactics for use by first responders. The company employs a technical staff responsible for designing and managing collaborative mapping projects...

OPINION

AMD vs. Intel: Suddenly the Desktop PC Is in Play

On the same topic of desktop PC redesign, there was a company a couple of decades ago that was staffed by ex-IBM PC company executives that tried to redesign the PC and server. The PC redesign looked awesome and placed the operational parts of the PC on the desk and the then noisy parts, like the power supply, on the floor. The server's design was even more interesting...

Back-Office Finance Automation: The Foundation of a Solid E-Commerce Enterprise

Add to that, the Great Resignation has led to a mass exodus of vital frontline and back-office workers, leaving retailers understaffed and hard-pressed to provide the service that customers want Fortunately, new digital technologies continue to help e-commerce businesses innov...

Top Universities Exposing Students, Faculty and Staff to Email Crime

Nearly all the top 10 universities in the United States, United Kingdom, and Australia are putting their students, faculty and staff at risk of email compromise by failing to block attackers from spoofing the schools' email domains According to a report released Tuesday by ent...

PRODUCT PROFILE

‘Thinking Machine’ Speaks Volumes for Better Customer Service Experiences

Replicant -- a tech company providing voice automation solutions for call centers -- is solving these staffing and customer experience problems with voice AI technology that can "speak" with customers to solve routine issues like rebooking flights, refunding orders, or providing status updates...

OPINION

Musk-Twitter, Qualcomm-Apple, Netflix-Microsoft: Deciphering the Insanity

From Twitter's perspective, Musk hated the existing management team, policies, and critical staff before he took over the company, meaning his term as CEO would not only cost a lot of people their jobs but that he'd likely try to claw back any past compensation to top management...

New Recipe for Marketing Success: Blend Digital and CX, Mix Well With AI

Brands are moving to meet that same refit of customer experience to attract both digital and physical foot traffic. Organizations see a future of constant change and continued challenges. Chief among them are significant staffing issues amid the "Great Resignation" and the widespread disruption in the global supply chain, according to Celia Fleischaker, chief marketing officer at Verint. Those issues seemingly have no resolution in sight...

OPINION

4 Industries on the Brink of Technological Disruption

So, do we replace directors, writers, actors, extras, camera people, and all the rest of the movie staff with a few programmers and advanced artificial intelligence? The result is still a movie -- and services like Netflix and Amazon have a never-ending appetite for content today. It seems to me like video game studios might well displace movie studios before this trend is over...

Why Web-Based Businesses Should Automate Their Content Security Policy

A website's traffic is similar in that it welcomes an unending stream of new users. Additionally, changes and improvements are always made, and it needs to offer IT and development staff a pathway for easily rectifying potentially dangerous actions that must be addressed. In essence, like an airline, web-based businesses know they must keep their passengers safe, their engines running, and avoid a series of errors that could lead to delays, unhappy customers, or worse...

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