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The Sorry Gap Between Shipping Tech and Customer Expectations

Have you shopped online in the past month? Week? Day? If you are like a majority of the American population, you likely answered yes to one, if not all, of those questions. Consumers appreciate the ease and convenience that online retail offers, but with this convenience often comes disappointment during the shipping process. ...

A Place in the Cloud: Can Small Vendors Compete?

Of course, any credible vendor will need to match the service levels of Amazon and Google, said Jeff Pattison, CIO of Inttra, a Software as a Service e-commerce platform for ocean shipping. "This will require multisite, redundant Class A data centers," he told the E-Commerce ...

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