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What People With Disabilities Want Etailers to Know About Their Online Shopping Experience

Many shoppers would be just fine if they could never set foot in a retail store again. After all, everything is available online: books, groceries, pizza, household necessities, even big ticket items like mattresses and cars. However, 15 percent of people worldwide have a disability that affects their daily life, according to the United Nations, and many retailers are unaware that their websites are not always accessible to them...

EXPERT ADVICE

10 Things People With Disabilities Wish Online Retailers Knew

Many shoppers would be just fine if they could never set foot in a retail store again. After all, everything is available online: books, groceries, pizza, household necessities, even big ticket items like mattresses and cars. However, 15 percent of people worldwide have a disability that affects their daily life, according to the United Nations, and many retailers are unaware that their websites are not always accessible to them...

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