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Results 1-20 of 409 for jeff kagan.
OPINION

Beware the Problems Lurking in the Next macOS Upgrade

It seems every time Apple issues an upgrade to its operating systems, many users get burned. The iOS upgrade typically works but the changes takes some getting used to, creating a certain amount of frustration for many iPhone and iPad users. However, macOS releases can stop some important features f...

OPINION

How Safe Are Home Security Systems?

I have loved the story of Ring doorbells ever since seeing the CEO Jamie Siminoff on TV's Shark Tank years ago. I also loved the SimpliSafe story with CEO Chad Laurans. Companies like these, started by creative entrepreneurs, are changing the security industry. However, there are several problems us...

OPINION

Hello Streaming Services, Move Over Cable TV

Streaming services -- like HBO Max from AT&T's WarnerMedia, Peacock from Comcast's NBCUniversal, Apple TV+, Disney+ and many others -- are clear examples of the change to a short-attention-span world. What does that mean for investors, workers and consumers? Short-attention-span content seems ne...

OPINION

Microsoft Takes Another Stab at Wireless

Microsoft once again is making a move in wireless with its new foldable smartphone called "Surface Duo." The company tried and failed to break into wireless several times over the last couple decades before finally pulling the plug. Now it is back. Will the Surface Duo give Microsoft a chance to suc...

OPINION

Motorola’s Razr Gamble

When word came out that Motorola was rereleasing its hit Razr smartphone, I was excited. Now that it has been delayed until the end of the year, the sizzle seems to be lessening a bit. Razr was hot more than a decade ago, but then it quickly faded away when the iPhone and Android stole the show. Mot...

OPINION

iPhone 11: Fewer Sales, More Yawns

After having countless conversations with iPhone users in the last few days, I've concluded that Apple will sell loads of these new devices -- but not as many as in the past. There are several reasons I'm expecting a downturn in iPhone sales. Among the top reasons are lack of support for 5G, lack of...

OPINION

Shifting Cable-TV Landscape Demands New Strategies for Survival

X1 is a Comcast-branded pay-TV service that gives users more control over their television experience. The service recently gained new features that cater to businesses. For example, one of the new features allows the use of the system at bars, restaurants and health clubs that have many TV sets. Th...

OPINION

Can Cable TV Survive the 5G Wireless Threat?

Traditional cable TV providers will face a big competitive threat in the next decade from the Internet, IPTV and 5G wireless. Cable TV typically lands at the bottom in customer satisfaction surveys. That means there is both plenty of room for improvement and plenty of room for new competitors and ne...

OPINION

T-Mobile Merger Delay Keeps Sprint and Dish on Edge

The T-Mobile-Sprint merger looked like it was pretty much a done deal a couple of weeks ago, when DoJ gave its approval. It now looks like there won't be a final answer until 2020. This will go down in history as one of the longest corporate merger attempts. The delay will be hardest on Sprint and D...

OPINION

Amazon’s $10-a-Person Attempt to Wriggle Off Privacy Hook

I have been warning about online companies invading our privacy for years. Some very large companies now are under scrutiny by the U.S. government. As the pressure increases, Amazon seems to have come up with a creative solution. It has been offering to pay users $10 for permission to track them. In...

OPINION

The Online Grocery Shopping Comeback

Do you enjoy grocery shopping? Some shoppers love walking up and down the aisles, seeing what's new, looking for what's on sale, and getting new ideas. They often pick up things that weren't on their list. However, while many shoppers love that experience, others don't. They would rather run in and ...

OPINION

The Threat of a Deepfake Fiasco

An AI technology called "deepfake" may be the next big threat we face as a society. Consider a recent video clip of Facebook CEO Marc Zuckerberg saying some outlandish things. You might think it is real -- but it's a deepfake. It's his image, and it sure sounds like him, but he never actually made t...

OPINION

Plot Thickens With Dish’s Interest in Sprint, T-Mobile Wireless

The T-Mobile-Sprint merger has been dragging on for quite a long time, but it finally may be in the home stretch. To get the deal approved, Sprint and T-Mobile might have to sell off some of their wireless assets, and many were surprised by Dish Network's interest. What would this mean for the merge...

OPINION

When Retail Customers Take It on the Chin, Investors Win

I am a reluctant Costco shopper. My wife is one of the many customers who really love the chain. Me... not so much. Seriously -- someone should wake up Costco's top officials to the need to focus on their customers. After all, it's the customers who make Costco successful. When my family owned lots ...

OPINION

Where CEOs Go Wrong With Brand ID

Brand ID is key to every company's success and growth. Why then do so many senior executives at so many different companies screw it up? When you come up with a winning brand ID, it's OK to build on it and to change it for the better, but not for the worse. Customers buy from you based on your brand...

OPINION

What Happens to Sprint if T-Mobile Merger Fails?

Sprint's best shot at success is to merge with T-Mobile. Without the merger, I see the company continuing to struggle as a weak player in the competitive wireless battle. Then again, this is nothing new. Sprint has been limping along for decades, for many different reasons. If this merger fails, wil...

OPINION

How to Succeed With Micro-Influencer Marketing

Influencer marketing continues to build steam, and more companies, large and small are getting involved. As powerful and as helpful as influencers can be, it's important to realize that not every influencer is right for every company. Selection of the right influencers to work with your company and ...

OPINION

What Matters Most in the Race to 5G Wireless

With 5G knocking on our door, a growing number of wireless competitors have been getting on their high-horses and trying to knock down the current leaders. All I have to say is, cut it out! No customer or investor is interested in all this meaningless industry-wide jibber-jabber. If you keep this up...

OPINION

T-Mobile’s Home Broadband Carrot

Not long ago, T-Mobile COO Mike Sievert said the company would start selling a wireless home broadband service. Now, it looks as though it has begun a pilot program of invited users. However, there is an important catch with respect to this new service: the motive behind it. If it works and is price...

OPINION

Can Facebook Solve Its Worsening Privacy Problem?

The good news is that of the many troubles Facebook has, privacy seems to be front and center for both CEO Mark Zuckerberg and COO Sheryl Sandberg. The question is, will the actions they take to address the company's privacy issues be enough? If not, this is the kind of problem that can and will cau...

Elon Musk's Dec. 2 action to release The Twitter Files: Approve or Disapprove?
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