AppDirect on Tuesday announced new products and functionality for its Cloud Commerce Platform. The new tools, AppReseller and Cloud Management Suite, enable software vendors to launch reseller partner programs quickly. Software as a Service providers can use the new capabilities to help their small and mid-sized business users manage and leverage their software more effectively. AppReseller helps software vendors monetize...
For several years now, Salesforce has built distinct product lines that all work off the same platform and can integrate in interesting ways. There are product lines for the enterprise, small and mid-sized businesses, business-to-business firms and business-to-consumer operations -- and probably som...
Salesforce last week launched the Lightning Partner Community, which lets business customers extend the features they provide their sales reps to channel partners. Lightning Partner Community gives channel partners a single place to identify opportunities, track progress and close deals. It includes...
Virtually every CPQ -- configuration, price and quote -- software vendor on the planet has a credible solution for the processes from which the category gets its name. That's the good news. Unfortunately, the world has moved on. Most CPQ is effective for helping promote transactions, especially the ...
Here's a bold proclamation: Internally-developed IT software is a decelerator to business. When the need is specialized and you have a fully staffed IT team, there's a natural temptation to put everyone to work on a custom development project. For today's companies, however, this is often the slowes...
Oracle last week announced a variety of industry-specific solutions and enhancements to several existing products at Oracle OpenWorld in San Francisco. The company unveiled industry-specific vertical solutions for the financial services, communications, consumer goods, high-tech, industrial manufact...
The concept of social CRM has been around so long now that, if you listen to the pundits, we should stop saying it and just include it as part of CRM. That assumes most companies have fully digested what "social" means and have made plans to use it effectively -- which is assuming a lot. That said, ...
I'd like to say it's going to be a good year in CRM, and I firmly believe it, though I can't offer a single, all-encompassing reason for my optimism. There are plenty of small things that begin to add up, however -- in an earlier time, the metaphor might have been "straws in the wind." So what are t...
There's one thing in the post-industrial world that's never affected by economic slowdowns, changes in customer preferences, or technological advances. In fact, production of this commodity seems to pick up when there are disruptions, and each year an increasing quantity is produced, regardless of m...
"People buy your story." Hearing that said from the stage at DemandCon 2011 by Forrester's Jeff Ernst made my withered writer's heart grow two sizes (to paraphrase Dr. Seuss). Covering the technology industry has made me an unwilling witness to a range of crimes against language, ranging from tortur...
Salesforce.com's Dreamforce event is now 10 years old, and it's reached the stage where it draws a true sample of the Salesforce ecosystem. Of course, there are plenty of Salesforce personnel and vendors whose products work with Salesforce, but there is an increasing number of real customers. For me...
Among the many announcements that will no doubt be emanating from Salesforce.com's Dreamforce conference next week will be this: TreeHouse Interactive, a SaaS partner relationship management provider, will join AppExchange. When it does, it will provide the first independent PRM offering on the site...
CRM is a complex thing. It involves understanding your customers and your own business -- two difficult things to fully grasp under any circumstances -- and then using technology to convert that understanding into a positive impact on your business. Customers, and to a lesser extent your business, a...
Some think of it as just an offshoot of CRM. Others view PRM, or partner relationship management, as interchangeable with sales force automation. The reality is PRM is coming of age in its own right, as manufacturers and technology companies struggle to manage their highly complex -- and constantly ...
Five years ago, megadeals were all the rage in the business process outsourcing (BPO) world. Global players such as IBM, Accenture, ACS and CSC were racking up billion-dollar multiyear contracts, mainly for accounting, human resource and procurement functions. Now that's changing. "What we can say i...
Yes - Paying with crypto is very important to me.
Sure -- I have not paid with crypto yet but the idea intrigues me.
Not Sure -- I'm still uncertain about cryptocurrency in general.
No -- Cryptocurrency is a fool's game.
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2022/06/server-room-300x156.jpg
https://www.ecommercetimes.com/story/security-demands-shifting-business-backups-away-from-on-prem-boxes-176873.html
Security Demands Shifting Business Backups Away From On-Prem Boxes
Why the Real Estate Industry Should Embrace the Cloud
The Business Case for Clean Data and Governance Planning
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2022/04/nft-1-300x156.jpg
https://www.ecommercetimes.com/story/finding-the-fun-in-non-fungible-e-commerce-176613.html
Finding the Fun in Non-Fungible E-Commerce
Cryptocurrency as a Hedge Against the Declining Dollar
Crypto 101: Data Privacy and Security on Cryptocurrency Platforms
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2022/06/exec-smartphone-300x156.jpg
https://www.ecommercetimes.com/story/digital-devices-of-corporate-brass-ripe-for-hacker-attacks-176860.html
Digital Devices of Corporate Brass Ripe for Hacker Attacks
Hackers Cast LinkedIn as Most-Popular Phishing Spot
PII of Many Fortune 1000 Execs Exposed at Data Broker Sites
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2022/05/sports-betting-apps-300x156.jpg
https://www.ecommercetimes.com/story/sports-betting-platforms-gambling-with-substandard-cx-176483.html
Sports Betting Platforms Gambling With Substandard CX
Appdome CEO on Mobile App Security: No Developer, No Code, No Problem
Gamifying EdTech Launches Learning to Loftier Levels
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2022/06/smartphone-user-300x156.jpg
https://www.ecommercetimes.com/story/how-to-tackle-mobile-ad-fraud-before-it-destroys-your-brand-176675.html
How To Tackle Mobile Ad Fraud Before It Destroys Your Brand
Marketers: Beware Florida's Mini-TCPA
How AP Automation Bolsters Supplier and Customer Relationships
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2022/04/twitter-elon-musk-300x156.jpg
https://www.ecommercetimes.com/story/musk-masterminds-private-twitter-takeover-for-44-billion-176607.html
Musk Masterminds Private Twitter Takeover for $44 Billion
The Fascinating Dance Between Twitter and Musk
Forrester Pegs B2B Fraud, Cyber Insurance Complacency as Top Threats in 2022
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2022/03/digital-wallet-qr-code-300x156.jpg
https://www.ecommercetimes.com/story/whats-in-store-for-next-gen-digital-wallets-87451.html
What's in Store for Next-Gen Digital Wallets
US Shoppers Spent $1.7T Online During Pandemic, Another Trillion Forecast for 2022
Social Media Advertiser Musts: Multi-Platform Strategy, Automation
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2022/04/open-sign-300x156.jpg
https://www.ecommercetimes.com/story/2022-will-mark-retails-permanent-evolution-to-omnichannel-operations-176597.html
2022 Will Mark Retail's Permanent Evolution to Omnichannel Operations
More Transparency, Marketing Shifts Can Ease Supply Chain Strain
Social Commerce Trending Higher for Consumer Conversions
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2022/04/cloud-server-300x156.jpg
https://www.ecommercetimes.com/story/nasuni-founder-andres-rodriguez-object-storage-offers-more-cloud-benefits-lower-cost-87474.html
Nasuni Founder Andres Rodriguez: Object Storage Offers More Cloud Benefits, Lower Cost
Banks, Fintech Hold Fate of Disappearing Dollar Technology
Looking for Love Online? Advice To Protect Your Wallet
Enter your Username and Password to sign in.
Loading ...
Social Media
See all Social Media