The Linux Foundation, Amazon, and more than 20 other gaming companies hope to make open-source game playing more of a win-win technology for both developers and players. LF on Tuesday announced an intent to form the Open 3D Foundation to accelerate developer collaboration on 3D games and simulation technology...
There may be two Salesforce seasons in a year -- the one we're finishing and one that happens just before Dreamforce. Roughly speaking, these seasons happen when the company disgorges a raft of new technologies both to update existing products and to bring forth new ones. This season covers a lot of...
Organizations are beginning to develop, design, and manage their own voice assistant systems that are independent of today's general-purpose voice platforms. The desire to manage the entirety of the user experience is driving this transition. The Open Voice Network is dedicated to supporting this tr...
Open source software is now the foundation for the vast majority of applications across all industries, however many of those industries are struggling to manage open source risk. Organizations, regardless of industry, must do a better job maintaining open source components given their critical natu...
That old adage about crime never pays could not be more false, at least when it comes to modern-day cybercriminals. For those bad actors using ransomware as their weapon, crime is paying more than ever. A new report by the eSentire security research team found that six ransomware gangs claimed at le...
As the digital health space continues to expand, new opportunities are emerging that enable companies to act in the public good by making healthcare accessible online. Along with the emerging opportunities available in this industry it's important to understand the dynamics that have, historically, ...
The software industry fueled jobs and GDP growth in the United States in 2020, according to a report by Software.org: the BSA Foundation. The software industry supported more than 15.8 million jobs in 2020. While the largest concentrations of software jobs remain in traditional tech hubs, such as Wa...
I've been writing about the importance of platform as a tool and as a strategy for a while -- and not only with regard to Salesforce. I'd say most CRM vendors have a platform story; others like Oracle and Zoho come up as examples all the time. The difference with Salesforce is that it's looking bey...
Microsoft has announced it is purchasing Nuance Communications, a natural language to computer processing company, in a deal valued at $19.7 billion. "Nuance's popular healthcare-focused products and services will provide Microsoft an instant revenue stream and relationships with existing Nuance cus...
Personalization and automation, two of the hottest buzzwords in the lexicon of CRM practitioners, are all the rage for marketers these days. But only 14 percent of organizations are using artificial intelligence or machine language to automate their marketing campaigns. A survey by Rackspace Technol...
Two CRM vendors made news recently. Zoho had an analyst conference that reminded us that many businesses don't benefit enough from verticalized suites; and Microsoft introduced several vertical industry systems, including one for nonprofits. One could say that Zoho and Microsoft displayed mirror ima...
Learning to code, regardless of the path a child chooses to take, is crucial today. It is not just important in technology-related fields. Coding is vital in manufacturing, healthcare, farming...virtually any industry has a coding component. The question that remains should not be "why?" but "how?"...
Canonical on Feb. 2 made available Ubuntu Core 20. This new Ubuntu Core version boasts notable new device security innovations. Given the increasing numbers and sophistication of attacks by individual and state-sponsored cybercriminals, Canonical's efforts should be welcomed by both IoT device maker...
While it was already underway prior to the pandemic, the worldwide shift to digital payments has been accelerated by the crisis. This new cashless concept and the related back-end changes by banks to adopt real-time payments are becoming increasingly popular; and have set into motion the potential f...
Maintaining and increasing research and development spending in the COVID-19 era is critical for high technology vendors to deliver new solutions and services, continue to innovate, and position their businesses to rebound from the negative effects of the global pandemic. Analysts, financial adviso...
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Amazon
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Windows 365 and the Coming Abyss in the PC Market
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Investment Scams Skyrocket, Victims in US Fleeced for $4B in 2022
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Customer Analytics Now a Pivotal Piece of the Retail Sales Puzzle
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How Brands Can Gear Up for a Possible Recession in 2023
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Will Walmart Using Generative AI Break Open Pandora’s Retail Box?
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Young Shoppers in Stores Expect Easy Digital Payment, Service Options
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Intent Data Strategies Provide a Lifeline to CRM
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The Vital Role of Tech Adoption in Overcoming Supply Chain Hurdles
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Tidio Delivers AI CRM for SMBs
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Digital Health Care Flourishing Despite Legal, Logistical Hurdles
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